Hypno's "me, me, me, me, me," diary.....

honeybear_2

Awww, Hypno, this is just pants

I'm sorry, doll - I know nothing about mortgages, valautions etc so can only offer hugs & lots of support on here to help get you through

InaPickle

hypno06 wrote: »

It's about the fact that this is supposed to be a "paper" exercise - taking the barclayloan out of the equation, which is fair enough, all I am asking them to do is to take OH name off the mortgage. Because it is all fixed rate, they have admitted the "product" remains the same - I'm not looking for a new term, a new rate, or anything different. The value of the property shouldn't really affect it because nothing is changing.

But they are saying that I have to go through an application process - pay for the privilege, pay for the survey, just to stay with the same product that I am locked into for the next 4 years!!! They agree that I can afford it.....they agree that I am a "good risk".....but they don't agree that I can actually have that piece of paper, because that's all that it is, that says so!

liloandstitch wrote: »

Hypno, have you tried appealing the decision? I dont know how much discretion they have these days - when I was a Manager we had loads, but I know a lot has been taken away. The point is they have already leant you this money. If you did not alter the mortgage names, they have taken on the mortgage risk already, it already exceeds 75% - or whatever figure they have decided on. The key point for me is that they have no problem with you as a borrower and you can accept not borrowing more. I would certainly take it further with them, and take it to the complaints department, with the key point that they have already lent you this money. Your debt, whether it is in joint or single names, is already exceeding their debt to valuation ratio. They are looking to improve their own situation at your expense - to fail to take over the secured loan in these circumstances is just feathering their own nest and maximising profits. This is definately worth taking further.

You have been given the standard 'computer says no' answer, and this needs to be reviewed by a person in the underwriting department. They are getting round it by you are 'borrowing more money' - but you are not you are consolidating their own loan (which is probably at a higher rate, which is why it is not in their interests).

I would certainly push to get your costs refunded as you have been seriously mislead.

HTH. It is a while since I worked for them, but this is shameful and diabolical.

Lilo

hypno06 wrote: »

She's been through to the underwriters, and we've appealed to the valuer (who I think is wrong in his valuation judging by house prices round here, but who says he is not wrong) and both still say no, so I am stuck with the decision.

When you put it like that, I see exactly why you are annoyed. Would you have to pay to get another valuer to value the house (sorry, this is all making my head spin!)? Try following L&S's advice as it sounds good to me. Is there anyone else you can speak to, face-to-face? Who knows if a tear and some emotional blackmail might work. *Insert shruggy-shouldered smiley*

Sorry I don't have any more constructive advice , but the way L&S tells it, it could be worth fighting this. :T

hypno06

ZTD wrote: »

I know it's hard, but it is important to try to avoid being bitter.

I'm not bitter - really I'm not. But I am hurting. A lot. This is all still very new for me.

benbenandme

I remember when my ex left us and I kept asking 'why me??' someone said to me that it only ever seems to happen to those that can cope with it, my sister said she would never have got through it and that stuck with me. I have seen lots of people now go through something similar and it does seem to be true, it only seems to happen when you're strong enough to get through it Its never easy but you of all people will get through it, you don't deserve whats happened to you, you of all people deserve the chance of being debt-free after the amount of hard graft you've all put in to make it happen, but it will hapeen, just the situation is no longer the way you envisaged it being

ZTD

hypno06 wrote: »

I'm not bitter - really I'm not. But I am hurting. A lot. This is all still very new for me.

:grouphug:

I know. But it will get better - I promise.

Keeping_Motivated

Hypno have you spoken to OH since he left..maybe you still have things to say. After 20 years it would be hard just to sever (sp) it so quickly, infact it would be cruel.

Has anyone else spoken to him? I mean his or your family to see if he has just had some kind of 'flip' and he will come to his senses?

hypno06

Oh yes, we are still on speaking terms.......but there is no way back.

It's a case of getting through the fog, and looking ahead. Sometimes easier than others though!

I'll be ok. Thank you everyone for all your support (again), it really does mean a lot x

liloandstitch

I am not saying argue the valuation hypno, you are stuck with that. But whatever the valuer says, they have already lent you the money. If you do nothing with the names, you still owe the same amount to the halifax. On that valuation. What are they going to do about it - nothing. So you are being penalised by the Halifax in your situation by basically not completing what is a paper transaction, and them moving a figure from one loan to another. And that is why you should take it further to someone senior. I would speak personnaly to a manager in the underwriting department, and if that fails, take it up with the complaints department. You are being treated very shabbily. You are not looking to borrow any further money - just moving it around. I do understand your position, I have been divorced and have had to sort out property and stuff and I can see that you can do without the hassle. I would emphasize again, they are improving their OWN financial position and risk factors at your expense and that is shameful in your situation. I dont care what they say, someone can override that decision - although the underwriter that they spoke to doesnt have the authority. I would have thought that this is something that could be taken to the ombudsman, and I certainly dont think they would want the publicity on this ruling.

At the end of the day, only you know what battles you are currently in the mood to fight. But it is things like this that make my blood boil and one of the main reasons that I have left the banking industry altogether. They are a bunch of charlatans, and customer service is a thing of the past.

Lilo

InaPickle

hypno06 wrote: »

Oh yes, we are still on speaking terms.......but there is no way back.

It's a case of getting through the fog, and looking ahead. Sometimes easier than others though!

I'll be ok. Thank you everyone for all your support (again), it really does mean a lot x

Aww...*kiss* *kiss* *kiss* *kiss* *kiss* *kiss* *kiss* *hug* *kiss* *kiss* *kiss* *kiss* *kiss* *kiss* *kiss* *kiss* *hug* *hug* *kiss* *kiss* *kiss* *kiss* *pauses for sip of water* *kiss* *kiss* *kiss* *kiss* *HUG*

beanielou

Hate to say it but men can be very cruel.
(Sorry Z).