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Netbook from Argos - Keys all wrong
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caraboo
Posts: 225 Forumite
Hi
My daughters netbook has all the wrong key functions @ etc not working.
We are unable to find the receipt but did pay by credit card.
I would prefer to get full refund if possible. Are we entitled to this. If problems can i get the credit card company to do a charge back?
Any advice appreciated.
Thanks in advance
My daughters netbook has all the wrong key functions @ etc not working.
We are unable to find the receipt but did pay by credit card.
I would prefer to get full refund if possible. Are we entitled to this. If problems can i get the credit card company to do a charge back?
Any advice appreciated.
Thanks in advance
bargain babe
0
Comments
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How old is it?
What do you mean by 'all the wrong key functions'? It could just be that the settings are wrong, if so it is very simple to resolve.Gone ... or have I?0 -
How long ago did you buy it?
If an item develops a fault after use the shop can offer a repair or a refund, you have no right to a refund straight away. Obviously if it is brand new and straight out of the box then a straight exchange may be more appropriate.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
it sounds like your keyboard is set to us mode and not uk mode this is easily fixable and is not really a fault as such
a store doesnt have to offer a refund they could send it off to be repaired but as i say you can change it by going to control panel languages and changing the default
Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
Slimmer of the month February , March ,April
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It's set to a USA keyboard, simpy edit the regional settings to UK.....0
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it sounds like your keyboard is set to us mode and not uk mode this is easily fixable and is not really a fault as such
a store doesnt have to offer a refund they could send it off to be repaired but as i say you can change it by going to control panel languages and changing the default
Yes this is what is is, our Dell netbook is the same. The @ is where the " is and vice versa.
Go to Start - Settings - Control Panel - Regional Settings - and then change everything to United Kington that currently says US.Official DFW Nerd Club - Member No.11.
"When the storm is raging round you, stay right where you are."
Queen, 'Don't try so hard'0 -
thanks will try this - but on setting it up it did state uk settings to pick US.
Will try anyway.bargain babe0 -
After checking the settings - they do actually state UK
Except in advanced where the Language is English (united States)
Do i need to change this?
If i change it states
"The required files are already installed on you hard disk. Setup can use these existing files,or Setup can recopy them from your original windows CD ROM or from a network share.
Would you like to skip file copying and use the existing files? if you click no you will be prompted to insert your windows cd rom or to supply an alternate location where the needed files my be found
bargain babe0 -
use existing files
Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
Slimmer of the month February , March ,April
0 -
Click 'yes' to skip file copying and change the Language to English UK.
(Hubby is IT analyst so it's his advice I'm passing on, I know nuffin lol)Official DFW Nerd Club - Member No.11.
"When the storm is raging round you, stay right where you are."
Queen, 'Don't try so hard'0 -
Have changed everything to UK but still seems to be showing @ as " etc
Any more ideas appreciated.bargain babe0
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