everbright smiles scam

Agnes_Grey

Hello again Gem68 and Chartwise,

I have repeatedly emailed Everbright Smiles at [EMAIL="care@everbrightsmiles.com"]care@everbrightsmiles.com[/EMAIL] as shown as their contact number on their website, but have never had a reply or acknowledgement. Neither did I receive the email promised to confirm my cancellation by telephone.

Is this the email address that you have had success with, please? If not, can you tell me which email address you used so that I can try again?

Also the contact and return address shown in the T&Cs when I ordered was in Houston (Blue Ash Drive) Texas. Is this where you have had to return your trial to?

Many thanks,
AG

chartwise

Agnes_Grey wrote: »

Hello again Gem68 and Chartwise,

I have repeatedly emailed Everbright Smiles at [EMAIL="care@everbrightsmiles.com"]care@everbrightsmiles.com[/EMAIL] as shown as their contact number on their website, but have never had a reply or acknowledgement. Neither did I receive the email promised to confirm my cancellation by telephone.

Is this the email address that you have had success with, please? If not, can you tell me which email address you used so that I can try again?

Also the contact and return address shown in the T&Cs when I ordered was in Houston (Blue Ash Drive) Texas. Is this where you have had to return your trial to?

Many thanks,
AG

I actually called them on 0203 139 9027 - they didn't take long to answer and didn't make any fuss when I wanted to cancel. They will give you a cancellation number (and remember to take the persons name) - you will then, almost instantly, receive the cancellation email.

Might be worth checking your spam folder just in case it is sitting in there.

curlytop12

hi,
i e mailed to :support1@globalcustomersupport.net
telephone: freephone 08082389891
02031399037
good luck to and thanks again for all the replies to me.
sorry chartwise got accused of being a scammer!though it should be someone else apologising!!

Agnes_Grey

Gem 68 and chartwise, please read.

This is most curious.

I too just telephoned 020 3139 9027 and eventually got through to “Monica”.

When asked, she said that the company she represents is called “Trading Planet Ltd”. I asked her what products this company deals in and she said “Clean White”, “AcaiBerry”? and electric cigarettes!

I asked if they dealt with “Everbright Smiles” and she said that they didn’t but that they were getting a lot of calls for that company.

She said all their order numbers begin with “5” (mine from Everbright does not).

Gem68 and chartwise, are you absolutely sure that you have indeed cancelled with Everbright Smiles?

Also, where were you told to return your free sample to (as part of the condition of cancelling your “agreement” with them?)?

Trading Planet Ltd seems to be a scam company too, but a different one from the Everbright Smiles mob.



AG

triticale

Agnes_Grey wrote: »

Trading Planet Ltd seems to be a scam company too, but a different one from the Everbright Smiles mob.



AG

http://news.bbc.co.uk/1/hi/scotland/edinburgh_and_east/8402455.stm

chartwise

Agnes Grey

Thanks for your post. I got the confirmation email without giving them my email address, so they had it on record from the everbright purchase (hopefully!).

curlytop12

Hi,they e mailed me first saying subsription would begin and money would be taken soon,i replied to them to cancel account.

les111a

I have just fallen foul of the dual scam too . I must be having a bad day I am not usually so daft.
I fell foul of the scam at 9.30 this morning, 6 hours later I hope I have sorted it out.
To get rid of the everbright scam I sent the following e to......
(not even sure it was the right place)

---

Support 2 at global customer support. net ( write it properly)
(It read ............)
Dear Sirs
Please cancel any order you have referenced to this e mail address.

Cancel my order immediately.

My e address was written here

Tel. UK
my tel. phone number written here

I do not want to receive any tooth whitening products. Do not take any payment from My credit/debit card.

My original order was placed today 25.1.10 at 0930 gmt
This cancelation is timed at 25.1.10 at 1350 gmt.

I request a full refund of any payment that you have already taken form my card as the item has not yet been shipped.

Thank you .

---

and I soon got this reply

---

Dear Customer,

Thank you very much for contacting our customer support.

Please understand that we cannot refund you the shipping and handling costs due
to the fact that you have accepted the terms and conditions of this purchase,
which clearly state that these costs become non-refundable once the order is
placed and the product is shipped to you.

"5. Shipping and handling costs are not refundable."

We would like to confirm to you that your account has been canceled
successfully.

This cancellation implies future charges will not be made by our company.

Best regards,

Customer Support
English phone support
Toll-free UK 08082389891
International Contact Number +44 2031399027

French phone support
Toll-free France 0800915118
Toll free Canada 8883258623

Spanish phone support
International Contact Number + 34 935452809

Italian phone support
International Contact Number + 39 0645230442

---

To get rid of the clean whites scam I rang 0808 2389891

this seems to be somewhere in the uk and the guy I spoke to was quite rude, he said I would have to pay shipping, wow! 95 pence. he then gave me a cancelation reference number and said he would send me an e mail, ( I haven’t received the e mail yet)

I just hope i have done enough,
my bank has said they will look into it but its up to me to watch my account.
good luck

HSG_2

How can I have been so stupid as to fall for something like this!!Everbright Smiles phone number 020 3371 9369. I used this number on 02/02/10 to cancel. Hope it works!!

curlytop12

well,thought it had all gone away........
got the emails confirming that no future payments would be taken etc etc,then today saw £147.97 less in my bank plus £4.37 exchange rate charge.phoned bank,said it was a company called "switchcreek"that had taken it!never heard of them!!have now emailed to addresses i had for everbright and clean whites and powerful teeth to ask for contact details for switchcreek.
feel such a twit.i haven't got £147.97 to spare.
KEEP A CLOSE EYE ON YOUR BANK BALANCE AND INFORM BANK IMMEDIATELY.GOOD LUCK.:(