everbright smiles scam

chartwise

Apersonwho wrote: »

This is obviously a scam post. You no doubt work for the scammers, or are indeed on of them.

Well thank you very much! I find your post quite offensive. I am ashamed to admit I nearly got sucked into this one and I go out of my way to post my experience (PLUS their contact number) and you send a reply like that? :mad:

curlytop12

am sitting here ashamed and sick,why on earth didnt i check this out before parting with money?i didnt use CC i used my switch card from my current account.think i will have to try all numbers tmr or just go into bank,can the bank stop any more money leaving my account to go to them if i ask or will i have to close my account?

curlytop12

oh no,read more complaints about this scam.people are saying even if you close the account the banks are still letting the money go out?how can that be?

curlytop12

anybody got any advice PLEASE?

omen666

search the forums there is enough on here about them

Agnes_Grey

Gem 68

Forgive me if I’m wrong, but I’m assuming that you’re in the UK and I’m assuming that your order for a “free trial” is a recent one.

Although they can continue to try to get payment from a credit card (even if the card is stopped) I don’t see how they can get any from a current account if you empty it, cancel any overdraft facility and close the account. It may be best to do this before you tell the bank anything.

It’s important to cancel the trial as per the T & Cs and also to see if you’ve been signed up for anything you don’t know about. Do this asap.

If you sent for Everbright Smiles offer, you can ring 020 3371 9369 ( UK national rate) (this is just an answering service which will transfer you to the USA). Remember that Texas is 6 hours behind us, so make allowance for their office being open. (That’s the ONLY allowance to give these gangsters).

Ring them and cancel your trial and get an RMA number. Also ask if they’ve signed you up for anything else or passed you card details to any other company. Get telephone numbers if they have, and ring those too. Try to record telephone conversation. Send trial back with some tracking.

If you received your trial recently and it is with Everbright Smiles, are you able to tell me where the package came from please? I have managed to track down the current “innocent”? UK distribution firm (in Wiltshire) and have asked the Director to cease all dealings with these companies. If he’s as genuine as he seems, I hope he will, but I’m trying to find people who can also contact him. He’s been sending this stuff out since early December 2009.

Hope this helps a bit

curlytop12

thankyou,will try all this.

chartwise

gem68,

Please refer to my earlier post: (and also CANCEL your card!):

fter receiving my trial package for everbrightsmiles I have contacted them on 0203 139 9027 and successfully cancelled my subscription, which was confirmed by email:

Dear ******,

Thank you for contacting our customer support department.

Your account has been cancelled successfully as of today.

This cancellation implies that beginning today, our company will make no more charges and no more products will be shipped to you.

Thank you for your business. We look forward to serving your needs in the future.

You can also contact us on the following phone number from 9.00h to 21.00h CET:

+44 203 139 9027

Sincerely,

Customer Support

curlytop12

hi,i emailed them last night and got reply today saying they have cancelled my account as from today.
called in to my A&L branch and hopefully they will intevene if any requests are made.
the bank said 100's of people had complained!
thaks for advice,will learn my lesson!

curlytop12

p.s the email i received has exact same wording as chartwise stated!