Christmas Blanket Was £15.00 get it for £2.25 delivered @ Laredoute

koolkid

My bag of letters has a £12 off voucher in it.... is this a con? x

koolkid

Just called CS and they have credit my 2.55 but will take upto 5 days- don't call the 0800 they wouldn't talk to me and asked me to dial 0844 no

tamalyn

just got my letters too and i have refused it at door, guy is tyaking it back. will i get an automatic refund i do i ring them?

topbargainhunter

I've got a dispatch email dated 8 January, with tracking that says it's out for delivery to courier. Sounds like I'll be getting an empty bag. I won't be using them again no matter how tempting the offer. It sounds too much like a con.

lowey1975

stephmcuk wrote: »

ugh i got the bag of letters to, just called up and they are refunding my £2.25 and sending me the red back pack as the free gift.

Same thing here. Oh well.

The lady I spoke to was very nice.

lowey1975

She told me how it happened - delivery notes were printed instead of cancellation letters - del notes automatically get processed in one way, and we end up receiving empty parcels.

I'd complain if it were a huge amount, but I'm happy with the backpack replacement. And I'm getting the money back.

Mollymop5

empty parcel.rang and complained.Told their finance dept busy at mo ( bet they are!!!)
Can I give them a week to refund.Hmmmm.
will be ringing them back to demand my free backpack and no I won't be paying P&P.Shocking way to run a business.Yes the blanket was cheap, but to take money then send an out of stock letter is shocking!

koolkid

Has anyone tried the £12 code? x

bigblackdog

i got the empty bag just now, called the 0800 number , was transferred to another dept and they are refunding my card , they told me that they had been let down by there supplier and that the refund will be credited within 3 working days , the strangest online shopping experience ever in my books . cant believe they are paying couriers to go round delivering empty(apart from brochure) bags
very very weird

fazeypie

just got my letter, money had been taken out of my bank so i rang up. the lady apologised and said there had been a system error. she asked for my card details in order to process the refund so that was simple enough to solve. also had the free £12/backpack/jungle characters letter. i have no idea whether to bother taking them up on any of these offers, i dont think i'll ever use them again!