Abbey: No Counter Service <£30!

vaporate

BASFORDLAD wrote: »

Why do people winge when companies change the way they do business? The abbey doesnt want people doing small withdrawals as they are likely to be of the low value to the business. I cant blame them. You are not going to get much business from some unemployed, pensioner or chav.

If you dont like it get a new account, but wait your over drawn.... Now pay of your over draft and then go some where else...

I applaud the idea of this. If i was an Abbey customer i wouldnt want to have to queue up behind someone who spent the day living in a tracksuit...

LOL true true, albeit slightly pompous.

Tacky clothing I know. You see them in Argos lol.:cool:

Inactive

BASFORDLAD wrote: »

Why do people winge when companies change the way they do business? The abbey doesnt want people doing small withdrawals as they are likely to be of the low value to the business. I cant blame them. You are not going to get much business from some unemployed, pensioner or chav.

..

Careful, with any luck we will all be " pensioners " one day.

I guess that some " pensioners " will have more money than you.( or me ):rolleyes:

simon_templar_2

How many moaning minnies are there on this thread !!!!!!. This change has been prewarned to customers TWO MONTHS AGO. This gave ample time to do the following:-

Move banks
Get a cash card
Get a debit card
Use the ATM to draw cash out
Withdraw more than £30 at the counter
Use the post office if they have a basic bank account

Instead of people crying about it they need to get a life and sort themselves out. In response to customer feedback Abbey are trying to reduce the type of transactions done at the counter to reduce queues. People moan because there are big queues and still moan when they try to do something about it.

Inactive

simon_templar wrote: »

Instead of people crying about it they need to get a life and sort themselves out. In response to customer feedback Abbey are trying to reduce the type of transactions done at the counter to reduce queues. People moan because there are big queues and still moan when they try to do something about it.

Surely the queues are caused by lack of adequate staffing, not by customers wishing to use their bank facilities.;)

td_007

Or staff - "advisors" roped in to take you aside and sell you stuff rather than sitting at a counter and give/take cash, cheques etc. And, reducing the number of branches across the country.

simon_templar_2

td_007 wrote: »

Or staff - "advisors" roped in to take you aside and sell you stuff rather than sitting at a counter and give/take cash, cheques etc. And, reducing the number of branches across the country.

Only the counter staff can give out money. Since the bank is a business the advisers are there to promote products, nothing wrong with that, that is what they get paid to do. The number of branches has been INCREASED to over 1500. That is more branches than any other bank.

Further more, having more counter staff costs money. Machines are cheaper to run. Again good business sense to not outlay money for staff when they are not needed.

opinions4u

simon_templar wrote: »

The number of branches has been INCREASED to over 1500. That is more branches than any other bank.

Lloyds have 1,900 excluding BOS and Halifax.

Barclays 1,675.

Nat West branded RBS 1,628.

HSBC 1,500.

So joint 4th for numbers of branches?

flyingscotno1

I wouldn't be surprised if this in a trend increasing within banking to have these counter limits.

BASFORDLAD

Theres always some wingers who feel hard done by

jambosans

mabski wrote: »

do you work for the abbey by any chance?

No I don't. Are you a mother on benifits with screaming children who lives in a village with just an Abbey by any chance?

mabski wrote: »

we could go on with imaginary scenerios all day and you may have all the time in the world to argue but i really cant be arsed

Ah, the old, "I've got better things to do" counter argument. Wins every time, I hope you don't mind, seeing as I've got "all the time in the world to argue", I will respond to the rest of your post.

mabski wrote: »

i've put my case as simply as i can but for some reason your unwilling or unable to understand that this is going to cause some people hardship

You used an unrealistic example to make your point, so of course I am unwilling to understand your point. Subsequently the poster marli has highlighted a far more realistic scenario which I have agreed is an exceptional circumstance.

mabski wrote: »

no your wrong
anything under £30 is going to cause problems

Can you explain why this is? If someone, for example, has £22 left in the bank, they can withdraw 2 x £10 or £20 from an ATM. The issue only arises when there is less than £10 - in the example the £2 left cannot be accessed using an ATM.

You seem to think I'm not willing to see your point of view, on the contrary, I will happily entertain genuine counter argument. I am not however going to pander to some sensationalist example which bares no credence in reality.