Pc world fixed pc?

Sam1903

Not sure if I am going mad so can anyone help?
Took computer to PC World after my OS disappeared after removing SP3 to fix my IE8 problem.
Got it back this morning they couldnt repair the OS so had to back up and reinstall xp.£100 bill and I ahve spent all day reinstalling all my programs av itunes mirosoft office etc( thought they would have done that) went to set up schedules for av and check disk clean to see that I only have a C drive. In my Hard disk I was sure I had a C and D before. will this matter do i need to go back and see them?

Jakg

C & D were probably splits of one drive, they have just put them both into one.

Did you give them the CD's to re-install Office? Did you ask them to install iTunes? They aren't going to install random crap on your PC unless you ask.

davester

Jakg wrote: »

C & D were probably splits of one drive, they have just put them both into one.

Did you give them the CD's to re-install Office? Did you ask them to install iTunes? They aren't going to install random crap on your PC unless you ask.

They will install other peoples documents and !!!!!! pictures as well without your permission, so adding random carp is very likely

Oneday77

What exactly did they cahrge you for. £100 seems like a lot for a backup and restore.
Did you actualy receive a backup of your documents?
As said they probably just installed XP as one partition rather than 2. Did you have the original installation discs for XP?

Sam1903

Jakg wrote: »

C & D were probably splits of one drive, they have just put them both into one.
So how do i check as it shows file system NTFS . Before i had NTFS and FAT?
Did you give th
em the CD's to re-install Office?
No as it was a OEM and the disk i made wouldnt work , they tried all day but safe mode kept looping i the end they had to back up and reinstall ( concerned i may have lost some memory)

Did you ask them to install iTunes? They aren't going to install random crap on your PC unless you ask.

they said they would reinstall back to how it was so to me that means all my programs as well. Itunes may be C**P to you but some of use it namley my daughter and wouldnt want to repeat your comment to an 11 year old.

Sam1903

davester wrote: »

They will install other peoples documents and !!!!!! pictures as well without your permission, so adding random carp is very likely

checked my pictures are there and no others also checked documents they are there with no additions believe me if i get any !!!!!! on here pc staff had better beware

Jakg

Sam1903 wrote: »

they said they would reinstall back to how it was so to me that means all my programs as well. Itunes may be C**P to you but some of us it namley my daughter and wouldnt want to repeat your comment to an 11 year old.

What bearing does your daughter have on this?

Sam1903

Jakg wrote: »

What bearing does your daughter have on this?

I wasnt asking your opinion on the programs on the computer therfore didnt appreciate the C**p comment, i was asking about the drives

davester

Well like someone said they probably wiped the drive including the partition and installed a fresh XP on it, which if you have restore discs that alot of computers come with, might now be usless as you wouldnt beable to restore windows as the recovery files are gone.

Jakg

Sam1903 wrote: »

I wasnt asking your opinion on the programs on the computer therfore didnt appreciate the C**p comment, i was asking about the drives

God forbid I actually answered your question, sorry won't happen again.

Sam1903

davester wrote: »

Well like someone said they probably wiped the drive including the partition and installed a fresh XP on it, which if you have restore discs that alot of computers come with, might now be usless as you wouldnt beable to restore windows as the recovery files are gone.

so could I have lost any memory or files?
havent checked all hubbys music yet as he had loads.
would i need the FAT file system.
After paying £100 i want what i paid for (if its worth having)