M&S price glitch: 75% off alcohol gifts!

loobyloose

lol all in the space of over an hour first the order cancelled as it was a misprice, then they sent email that theres no stock, i reply pointing out they have them on the website. Just received this email:-

Hi ........

Thank you very much for taking the time to contact us.

I am very sorry to hear of the poor standard of service that you have received. As the items you had originally ordered have now come into availability, please feel free to place another order with us.

I'm very sorry for any inconvenience this may have caused you.

If you require any further information please feel free to contact us by email or call on 0845 609 0200. If you are calling from overseas please call +44 1925 672 317

Kind Regards

Andrea McKintosh
Marks & Spencer Customer Services
Registered office: Waterside House, 35 North Wharf Road, London, W2 1 NW.
Registered Number: 214436 (England and Wales)

chokkers

Ask them if they will honour the same price, soon as the items were on 'special offer' when you placed the original order?!

jaytin

Why are they not honouring such small orders when other people ordered 20 or 30 items and got them all?

tamlem

travellingbum wrote: »

Wonder if the cancelled orders were to 'tall'?

What happened to the greedy guy who ordered 700 of everything?

I very much doubt if his order was honoured.

Some huge orders have been honoured. Someone on here this morning was delighted to tell us all that her £800+ order had been delivered.

I ordered 3 items and doubt i'll get them. I do believe that what goes around comes around though

austin

S1976 wrote: »

Oh no Sorry to those who missed out

hmm.. perhaps the owner of the £800 order may now have a use for it all?

pollyskettle

austin wrote: »

hmm.. perhaps the owner of the £800 order may now have a use for it all?

Let's not encourage them to come out of the woodwork again, because then bickering will start, then I'll have to post pictures of cakes to distract everyone and then we'll end up with pages and pages of frivolity like we've had today and a girl can only cope with so much frivolity you know.

I know what I need now............

moneysavingmumofone

pollyskettle wrote: »

Let's not encourage them to come out of the woodwork again, because then bickering will start, then I'll have to post pictures of cakes to distract everyone and then we'll end up with pages and pages of frivolity like we've had today and a girl can only cope with so much frivolity you know.

I know what I need now............

*drool* I see you've already had a slice, greedy guts! The rest is mine.

Real_Toothfairy

pollyskettle wrote: »

Let's not encourage them to come out of the woodwork again, because then bickering will start, then I'll have to post pictures of cakes to distract everyone and then we'll end up with pages and pages of frivolity like we've had today and a girl can only cope with so much frivolity you know.

I know what I need now............

Totally distracted AGAIN!! That my ADHD for ya lol:rotfl:

aliasojo

loobyloose wrote: »

lol all in the space of over an hour first the order cancelled as it was a misprice, then they sent email that theres no stock, i reply pointing out they have them on the website. Just received this email:-

Hi ........

Thank you very much for taking the time to contact us.

I am very sorry to hear of the poor standard of service that you have received. As the items you had originally ordered have now come into availability, please feel free to place another order with us.

I'd be fizzing if they did that to me. I'd be less concerned about not getting the stuff and more concerned about they way they were treating me now tbh.

Are you leaving it or emailing again?

S1976

austin wrote: »

hmm.. perhaps the owner of the £800 order may now have a use for it all?

Indeed you would think so ... after all that would be the most charitable thing to do wouldn't it. :A and just imagine the fuzzy warm feeling they would feel :beer: