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M&S price glitch: 75% off alcohol gifts!
Comments
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One of my orders has completely vanished from the open / recently dispatched orders page and no email either! It had never moved from Order Placed and was due for delivery on the 10th December! Whiskey selection set, Port selection set, Festive fizz! others have reported these are the items out of stock (although Whiskey set is still available on their website!)
My other order says dispatching soon but when I look at my orders placed in 2009 it said it was dispatched on the 8th?
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cakeordeath wrote: »steady on! you're pushing the boat out a bit this year aren't you?
I rushed to place my order incase the glitch got fixed or it sold out and now relly wish I had ordered a few more things but still happy I got these 2
Everything Happens for a Reason....0 -
loobyloose wrote: »Just received this email from m&s whats your thoughts....
Dear Customer
Thank you for shopping online.
We are sorry to inform you that, due to a pricing and promotion error on our website we are unable to fulfil your recent order and it has now been cancelled. Please accept our sincere apologies for any disappointment and inconvenience this has caused. Please refer to our terms and conditions on our website and in your order confirmation email.
awww no! not good!
Turn £100 into £10,000 in 2010 member # 247
£5059.07/10,000 :j 31/12/10 = 50%
Target for 2011, 100% of £11,0000 -
loobyloose wrote: »Just received this email from m&s whats your thoughts....
Dear Customer
Thank you for shopping online.
We are sorry to inform you that, due to a pricing and promotion error on our website we are unable to fulfil your recent order and it has now been cancelled. Please accept our sincere apologies for any disappointment and inconvenience this has caused. Please refer to our terms and conditions on our website and in your order confirmation email.
I think my reply to M&S would be based on what was on the order.
How much was the order before discounts and what was the total with discounts. Was there other stuff on there too?"One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
Because by then you've blown your chances. That's it."0 -
I think if you consume anything bigger than a cupcake at one sitting then you are just plain greedy.
Four guns yet only one trigger prepare for a volley.Together we can make a difference.0 -
loobyloose wrote: »Just received this email from m&s whats your thoughts....
Dear Customer
Thank you for shopping online.
We are sorry to inform you that, due to a pricing and promotion error on our website we are unable to fulfil your recent order and it has now been cancelled. Please accept our sincere apologies for any disappointment and inconvenience this has caused. Please refer to our terms and conditions on our website and in your order confirmation email.
Oh no!!??!!
When did you order..... I was in a panic when I saw this but just checked my account and it says...... wait for it............ Items to be despatched soon!! :j one step closer!
What was your last order status??0 -
Both my orders now dispatched, one received less than ten mins ago.
Here's something gooey
Four guns yet only one trigger prepare for a volley.Together we can make a difference.0 -
It was beer, port a d festive fizz a £3.50 jobby order...
I would rather of them said theres no stock, but they are implying they wont honour it because its a pricing error arent they.
knew i should have told people i got them a few drinks.
I had ordered early AM on the 3rd
last order status said despatching soon or something will be in 1 delivery.0 -
loobyloose wrote: »Just received this email from m&s whats your thoughts....
Dear Customer
Thank you for shopping online.
We are sorry to inform you that, due to a pricing and promotion error on our website we are unable to fulfil your recent order and it has now been cancelled. Please accept our sincere apologies for any disappointment and inconvenience this has caused. Please refer to our terms and conditions on our website and in your order confirmation email.
OK...I suspect a number of people would tell you that it was a glitch and to forget about it...BUT....if it were me, I'd be emailing them simply because of the unfairness. I'd point out that hundreds of people were sent their order and ask why they appear to have a different policy at different times and with different people.
I dont think you'll get your order re-instated but you may get a goodwill gesture of some sort.
Poor show on M&S's part though. Given how many people have had their orders sent, it seems very unfair to cancel some because of the price error.
I'm sorry, you must feel pretty annoyed right now.Herman - MP for all!
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Just got OH to check online banking and payments been taken... £3.50! Looking good!0
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