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Sainsburys refused to sell OH a bottle of wine

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  • A few years ago I had driven (my then 72 year old) dad to Sainsbury's and we ended out in side by side queues I purchased alcohol no probs (in my 30's) The "little girl" who served my dad asked for ID!!!!! The sales girl who served me almost wet herself laughing and had to explain that she didn't have to card everyone!

    I think Sainsbury's have issues with the quality of staff they are able to recruit.
  • datostar
    datostar Posts: 1,288 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I complained to the checkout operator in Asda when she sold me a bottle of whisky without questioning me and requiring ID. I had my bus pass ready.
  • I think Sainsbury's have issues with the quality of staff they are able to recruit.

    That's a bit of a generalisation.
    "I believe that everything happens for a reason. People change so that you can learn to let go, things go wrong so that you appreciate them when they're right, you believe lies so you eventually learn to trust no one but yourself, and sometimes good things fall apart so better things can fall together." Marilyn Monroe
  • Amanda65
    Amanda65 Posts: 2,076 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    That's a bit of a generalisation.

    I agree- it would appear this is not just Sainburys staff :D

    I have had a holding response from the Customer Services Manager (not, you note, from the Customer Services DIRECTOR to whom my complaint was addressed!) saying that they are looking into it and will be back to me in 7-14 days. I will keep you posted !!!!!!!!!!!!!
  • MegaGun
    MegaGun Posts: 42 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Typical of them
    One Life Live It 
  • Can someone explain to me on what grounds they are refusing the sale ?

    It is perfectly legal for any child to drink alcohol at any age. It is just illegal for them to buy it (and for some reason they are not allowed to consume it in the bar-area of a pub, restaurant and saloon areas are fine). It is theoretically even legal for an adult to go to a shop and buy alcohol for a child, morally it is another thing.

    There is no law in the UK that forbids underage drinking. The law is very strict on the fact though that underage people are not allowed to buy alcohol.
  • It is in fact an offence for an adult to go to a shop and buy alcohol for a child:-

    (3) A person commits an offence if-


    (a) he buys or attempts to buy alcohol on behalf of an individual aged under 18

    So far as I can ascertain, there is no offence of selling alcohol to an adult who is going to supply it to a child, so really the supermarkets are worrying over nothing. The thing they're getting their knickers in a knot about is the fact that they can only defend themselves against a charge of selling (directly) to a person under 18 if they can show they checked ID and that ID would convince a reasonable person that the person was over 18.

    Unless anyone can tell me different, a supermarket worker - or off-licensee - cannot be charged with an offence if they sell to a person over 18 who is going to supply it to a person under 18.
    :T:T:T

    2010 Wins

    Good Beer Guide, 7" digital photo frame, Bottle Armani Code Pour Homme
  • yes, you are not allowed to buy on behalf of the child, but you are allowed to buy alcohol and then decide to give it to a child.
    It is really a weird law...
  • I can understand where the supermarkets are coming from upto a point.
    but its getting out of hand i mean it not like your going to take your 12 yeat old kid shopping and she gonna say mum can u stock up on the lambrini and a pack of cigars is she , she more likely want some sweets etc and the latest edition of smash hits etc. im 28 and i went to sainsburys on my own to put lottery on and would they serve me nope. so i had to go all way back home get my id just for lotto lol. but my girlfriend is only just 5ft and she comes with me and get served straight away lol.
    i think supermarkets need to use there common sense sometimes. and if a mum or dad goes in with his dd or ds then serve them... NOT chase them round the aisles sayin put it back etc
  • Mankysteve
    Mankysteve Posts: 4,257 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    when your sat on checkouts its always in the back on ones mind that I could sent to prison for three months if I serve someone under-age or get fined up to £5000 in the worse case. The next store down from they fined an operator or serving someone under-age and it wasn't the basic £300 on the spot penalty either.
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