macdonald's who to contact that will listen

hartcjhart

dont use the 0870 number look here and use the ordinary numbers

http://www.saynoto0870.com/numbersearch.php

WhiteHorse

trumpton wrote: »

I often use the disabled toilets in McD's or supermarkets if the kids are desperate or if I have all of them with me. It's a lot quicker, saves others queuing behind us, and you don't have to leave small children unattended in the main bit whilst you are in the cubicle with one of the others.

Um. And that's why many now require disabled only keys.

nikki2804

WhiteHorse wrote: »

Um. And that's why many now require disabled only keys.

Unfortunately in some cases an able bodied person will have to use the disabled toilets. For instance I was heavily pregnant and normal toilets were queued out so I asked to use the disabled ones, not one person grumbled! Now I have a little one (not so much a problem just now but probably will be when hes potty training etc) I will take him into the disabled toilets if it makes life easier but then I have seen people 'having a canary fit' that woman have to take there young sons (i.e. about 2) into the female toilets.

Really! Sometimes we need to let common sense prevail!

Anyhoo that was OT, I have always got a reply when I have emailed McD's (may be something to do with the fact I told them I was contacting enviromental health as I had videoed a lovely breach of this but thats another story) I do always get the impression though that they do not care about the 'little people' and think they can treat customers however they want!

fishingcinema

WhiteHorse wrote: »

Um. And that's why many now require disabled only keys.

um. i dont think that is 100% true im sure they do not mind a mother taking there toddler to the toilet. i think you will find that it is more like you now require a key so that some (not all) teenagers and groups of teenagers do not go in and wreck them

fishingcinema

nikki2804 wrote: »

Unfortunately in some cases an able bodied person will have to use the disabled toilets. For instance I was heavily pregnant and normal toilets were queued out so I asked to use the disabled ones, not one person grumbled! Now I have a little one (not so much a problem just now but probably will be when hes potty training etc) I will take him into the disabled toilets if it makes life easier but then I have seen people 'having a canary fit' that woman have to take there young sons (i.e. about 2) into the female toilets.

Really! Sometimes we need to let common sense prevail!

Anyhoo that was OT, I have always got a reply when I have emailed McD's (may be something to do with the fact I told them I was contacting enviromental health as I had videoed a lovely breach of this but thats another story) I do always get the impression though that they do not care about the 'little people' and think they can treat customers however they want!

great post you beat me to it :rotfl:

Debt_Free_Chick

It doesn't matter whether this was a loo for disabled or not. It's just common sense to check the temperature of the water before plunging your - or a toddler's - hands under it. Hot water can come from a tap even if you turn it to cold if, for example, the previous user had the temperature turned to "boiling" beforehand. The pipe would still contain hot water until the cold came through.

Closing the loo seems a little excessive, too.

There may well be a problem with the tap/water supply, but it's only common sense to check the temperature of the water before use.

cit_k

This is Britain.. You cant really expect any decent customer service these days.

aliasojo

Debt_Free_Chick wrote: »

There may well be a problem with the tap/water supply, but it's only common sense to check the temperature of the water before use.

Just wanted to say...it's a disabled toilet. Some physically disabled people may also have a mental disability. Common sense may be in short supply, I know it is with my son. My son is 26 and does not appreciate someone accompanying him to the toilet...in fact he can manage perfectly well if the facilities are functioning correctly

I would have thought if anything, a disabled toilet should be even more carefully attended to.

I'm not a compensation chaser, but if my son had been burnt through lack of care over something that was known to be at fault previously and had been left...they would damn well know about it, through whatever means I was able to use.

Valli

Apart from anything else IF toilet taps are to be used for handwashing only (ie not filling mop buckets) then it IS possible to limit the temperature of the water.
And it's more economical anyway, not to overheat the water then have to mix it with cold to make it usable!

Debt_Free_Chick

aliasojo wrote: »

Just wanted to say...it's a disabled toilet. Some physically disabled people may also have a mental disability. Common sense may be in short supply, I know it is with my son. My son is 26 and does not appreciate someone accompanying him to the toilet...in fact he can manage perfectly well if the facilities are functioning correctly

I would have thought if anything, a disabled toilet should be even more carefully attended to.

I'm not a compensation chaser, but if my son had been burnt through lack of care over something that was known to be at fault previously and had been left...they would damn well know about it, through whatever means I was able to use.

Loos for the "disabled" are not for those with a disability. They are simply "easy access" loos to accommodate a wheelchair. There is no requirement for them to cater for the needs of those with a disability of any description and the provider does not owe a greater duty of care to those with a disability.