HP Photosmart Printer £19.99 *Out of stock*

JPS

I didn't manage to order any "printers" but if I did and these were delivered to me I would have been furious. The offer clearly showed the printer and everything about it at a price of £19.99 - there was no mention of a USB stick.

Fight for your right people! Just like the Gamecube kerfuffel, if you all complain they will have to do something.

Good luck!

Josh

almond

have been ringing them with no luck 0870 been on hold now for over 10mins does anybody know another no.

chrisstevens

Just refused delievery of a very small package that certainly wasn't a printer! Just called CS and sorted out my refund. I cant be bothered with fighting for this one as the printer wasn't for me anyway.
WH Smith is the focus of my attention at the mo! ::)

chrisstevens

have been ringing them with no luck 0870 been on hold now for over 10mins does anybody know another no.

0845 075 2233
I just got straight through

sparky61

I received the databar just now.
I have emailed Index through their link on the website.
I did try ringing just now but got put in a queue.
I pleaded ignorance on the website error.

I have been sent the wrong item.
Instead of the printer I received a usb databar.
Please could you arrange delivery of my printer as soon as possible as it is needed urgently.
And also could you arrange that the printer is delivered on the same day as collection of the usb databar to prevent me having to wait in on 2 separate occasions
Yours sincerely

Don't know what response I'll get.

When you fill in the email form on the website it asks for the date that the item was ordered but only gives the year option up to 2004

Ilikebargains_2

Think maybe 08457 592143. Someone called Jennifer called me and asked me to call her back on that number. It's a cheaper call rate also

sparky61

0845 075 2233
I just got straight through

What response did you get?

almond

spoke to somebody at index and I am the third call she has had- told her I found it in catalogue and placed order on the internet (page 362) got nowhere with her all she wanted to do was arrange to have it collected.
Anybody fancy a fight? put my name down

Sarfaraz

What I find really amusing is that they don't seem to be admitting that they have made a mistake - Elton was right wasn't he? Sorry, seems to be the hardest word!

A big D'OH! for Index!

royalsteve

LOL, that's the thing, you can ask, but do they have to give!!!

Lol?

Yes they do as taking money from your account is formation of a contract.....so they have to provide the said printer or an equivelant as agreed with the customer or give the option to the customer to cancel....but they must get agreement from the customer to cancel.

i received an email that they were out of stock anyway but i cant believe that Index are stupid enough to send a usb item that clearly wasnt 99.99 beforehand!!! Thats disgraceful and they cant plead innocence...if anything that would make me more determined to get the item!!!!

good luck people!

Steve