HP Photosmart Printer £19.99 *Out of stock*

almond

I have read the distance selling rules as well and they are strange I agree we are being sent something we did'nt order 'out of the blue' index took money from us
and are'nt going to send our printers as ordered and confirmed by e mail they entered into an agreement with us when money was taken from our accounts, I think we all need to wait and see what arrives and decide what to do next- what would be strange is if we all received different items. I am sure they are breaking the sale of goods act and are going to check.

aScottishBloke

Just received my Printer - funnily enough it was posted through the letter box and turns out to be a freecom 64mb mem card...

Will call Index now...

B

venkata

I GOT MY PRINTER

NOT!!!!

It's a Freecom 64MB Pen Drive LOL

(An expensive one at £20)

almond

http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV0051-1111.txt

link to trading standards

venkata

Wow, the women i spoke to knew exactley what i was talking about, apparently they're getting a lot calls re this. LOL

As funny as this all is i  can't be bothered complaining etc..., so they picking it up thursday and refunding me the full amount.

Any of you guys / gals want to pursue, good luck and i hope you get them

chris1978_2

I would post the link but it's too long and I don't know how to shrink them down.

If you go onto the Index website and search for USB 64. A pen drive appears under the sale section. The product number is 110-032.

Is this what everybody has been receiving instead of the printer? Maybe somebody can help me out with a link?

whoop-dee-doo

What company is delivering?

venkata

What company is delivering?

Not being funny, but it was some bloke in a white unmarked van!!!

venkata

I would post the link but it's too long and I don't know how to shrink them down.

If you go onto the Index website and search for USB 64. A pen drive appears under the sale section. The product number is 110-032.

Is this what everybody has been receiving instead of the printer? Maybe somebody can help me out with a link?

Very Similar

http://www.index.co.uk/rf/navigation/product.do?product=96849747&D=218217145

MikeT_3

I just had a chat with customer service as my "printer" has not been delivered yet and I dont want the hassle of having to be awake (night shifts) later in the week to get it collected, so am going to refuse delivery.

She said that the web page was wrong and that the printer was available in store, then she checked and found they are out of stock in store too.

Upshot is I will refuse delivery, get a reciept from "white van man" and they will refund my cc.
I doubt we will get far with the "I want my printer" as its discontinued anyway.
Good luck to anyone who wishes to spend the time and effort on trying!