Unfair hotel charges

not_tonight_josephine_2

Whatever the rights or wrongs of smoking in a non-smoking room, I suspect that the £100 is not a fair charge. As I understand it, under contract law, penalty clauses are illegal - ie the hotel could only charge OP an amount which related to their ACTUAL costs resulting from him smoking in the room, and I very much doubt that they spent £100 extra cleaning the room just because of a few cigarettes - as others have said, they probably just aired the room and spent a bit longer on the cleaning than usual. Possibly the curtains may have had to be cleaned but I can't see this costing a hotel £100.
The hotel cannot "fine" the OP for anything.

Of course, if he did damage something (ie cigarette burns on furniture) then the charge may well be justified. It sounds to me like they are trying it on though.

Mark_Hewitt

It depends on their usual standards of clenliness etc. It may be that they wash and replace all the soft furnishings in the room. This could easily exceed £100

charis18uk

There is only one anser to this post:

Serves you right!!!

How downright selfish can people be to do this. No regard whatsoever for the next guest. It could have been someone with severe asthma or COPD or a small baby who would have been at increased risk of cot death.

I completely agree with this charge, in fact I'd condone it being higher!!! All this rubbish about whether it's justified in terms of cost is lost on me. Seriously, you could have ruined someone elses holiday or worse affected someone elses health.

deeds

charis18uk wrote: »

There is only one anser to this post:

Serves you right!!!

How downright selfish can people be to do this. No regard whatsoever for the next guest. It could have been someone with severe asthma or COPD or a small baby who would have been at increased risk of cot death.

I completely agree with this charge, in fact I'd condone it being higher!!! All this rubbish about whether it's justified in terms of cost is lost on me. Seriously, you could have ruined someone elses holiday or worse affected someone elses health.

Tad dramatic methinks, but whatever - I suppose the bleeding hearts had to crop up sometime :rolleyes2

£100 is a bit steep, unless the room was absolutely stinking, I'm assuming the OP had the good sense to at least open the window? Maybe put the bathroom extractor fan on?
I'm a non smoker and I absolutely hate smoke, but I do think its a bit harsh smokers getting penalised to the extent they do.

dzug1

not_tonight_josephine wrote: »

Possibly the curtains may have had to be cleaned but I can't see this costing a hotel £100.
.

Well dry cleaning a pair of long curtains can easily cost £50 so you are half way there to begin with.

charis18uk

deeds wrote: »

Tad dramatic methinks, but whatever - I suppose the bleeding hearts had to crop up sometime :rolleyes2

Bit insulting your comment. As a nurse I was being deadly serious about the effect this sort of behaviour could have on others. The fact is though, that most just would not think this sort of action through properly and think only of themselves.

isplumm

charis18uk wrote: »

There is only one anser to this post:

Serves you right!!!

How downright selfish can people be to do this. No regard whatsoever for the next guest. It could have been someone with severe asthma or COPD or a small baby who would have been at increased risk of cot death.

I completely agree with this charge, in fact I'd condone it being higher!!! All this rubbish about whether it's justified in terms of cost is lost on me. Seriously, you could have ruined someone elses holiday or worse affected someone elses health.

Don't you think that this is just slightly a bit OTT?? 10 minutes with the window open & any smoke would have disappeared .... most likely to be replaced by car fumes from outside!!

Mark

Morty_007

isplumm wrote: »

10 minutes with the window open & any smoke would have disappeared

Mark

This is interesting....but sadly untrue. Maybe it might work for 1 cigarette, once, but if everyone smoked even just one cigarette in that room, the problem would be far greater. And cigarette smoke DOES get into everything.

jamespir

you can get fined up to 500 pounds for smoking in a non smoking area so you were lucky

isplumm

jamespir wrote: »

you can get fined up to 500 pounds for smoking in a non smoking area so you were lucky

Hi,

They can not fine you for anything .... what they can do is charge you to clean the room ... which assumily can be anything they decide - as long as they notify you when you check in or it is somewhere in the room ...

Mark