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Unfair hotel charges

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Comments

  • Did they talk to you before taking this money.

    Its illegal to take money from your account without permission or at least notification.


    Other than that.. come on your in the wrong.
    Smoking in a public place is now illegal indoors.
    Even in hotel rooms - them being a public place/open to the public.
    Work it out, it's not rocket science. You could of at least asked the receptionist and as previous posters have stated, its not exactly hard to walk outside.


    I agree with the directly above customer also, i also work in a hotel (probably belonging to the chain your talking about), and its very hard to get rid of the smell, non-smoking guests notice in a split second.
  • hartcjhart
    hartcjhart Posts: 9,463 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Smoking in a public place is now illegal indoors.
    Even in hotel rooms - them being a public place/open to the public


    sorry but you are totally wrong there,hotel rooms ca be smoking or non smoking its up to the owners,while you are staying in them they are classed as your 'residence'
    I :love: MOJACAR
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    I'd reckon that a deep clean of the room and maybe replacing some of the bedding wouldn't be far off £100. Can't see what's 'unfair' about it.
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    How could you have made the mistake?

    In a hotel, in a smoking room, there are ashtrays.

    In a non smoking room, there are no ashtrays, so obviously this should have jogged your memory when you were looking for somewhere to flick your ash and stub the fag out.

    So where did you flick your ash and stub your fag?!
    Tank fly boss walk jam nitty gritty...
  • Tozer
    Tozer Posts: 3,518 Forumite
    advent1122 wrote: »
    £100 is not high enough, it is bad enough staying in a hotel with crusty sheets, without stale smoke to finish me off.

    You want to perhaps pay just a bit more for a hotel if it has crusty sheets.
  • Tozer
    Tozer Posts: 3,518 Forumite
    Contact your credit card company and advise them that you did not agree to this payment and to take the money back.

    Contact the hotel and advise them what you have done, and instruct then not to attempt charges to your card. They may try several times, and each time you will need to speak to your CC issuer to get the money refunded.

    It will cost the hotel money every time your CC issuer takes the cash back off them, so they will soon get the message, but you may have to be very firm with your CC issuer as they do not like doing it.

    Rubbish. When you present a credit card in hotels, it is an authorisation for charges.

    In the same way as if the OP had legged it after emptying the minibar, a hotel is permitted to charge the card for charges incurred during the stay.
  • elfen
    elfen Posts: 10,213 Forumite
    Some hotels do let you, but they let you know at time of booking and check in if you can or not.... OP, did they not tell you or put notices in the room?
    ** Total debt: £6950.82 ± May NSDs 1/10 **
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  • advent1122
    advent1122 Posts: 1,403 Forumite
    Tozer wrote: »
    You want to perhaps pay just a bit more for a hotel if it has crusty sheets.

    I didn't know I had to pay extra for crusty sheets:confused:
  • sideshow_matt
    sideshow_matt Posts: 134 Forumite
    Part of the Furniture Combo Breaker
    edited 1 November 2009 at 7:55PM
    Tozer wrote: »
    Rubbish. When you present a credit card in hotels, it is an authorisation for charges.

    In the same way as if the OP had legged it after emptying the minibar, a hotel is permitted to charge the card for charges incurred during the stay.


    So if you gave me your card whilst at a hotel and I took it to the max, that is acceptable as you have given me your card?

    Can I have your card?

    As a previous poster said £100 includes some sort of a fine. A hotel can not fine you, or do you live in a world with hotel courts and hotel jail?

    They would change the sheets (hopefully) when a new guest came. So I would say a bottle of air freshner and the wages of someone for 3 minutes to spray it......hardly £100


    I see that most people are self rightous non smokers, and want the original poster to be punished for their smoking crimes.

    I am a non smoker, but do not subscribe to the non smoker bullying lobby that seems to have become fashionable over the last few years.

    P.S. You can still have smoking hotel rooms, I was booked into one last week as that was all that was left in the hotel.
  • needaspirin
    needaspirin Posts: 1,208 Forumite
    Part of the Furniture Photogenic
    I was having a coughing fit while sitting next to a woman and she said, "I'm sorry is my perfume too strong for you?"
    I paused and said, "No, it's not strong enough."
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