Unfair hotel charges

LemonGrove

needaspirin wrote: »

I was having a coughing fit while sitting next to a woman and she said, "I'm sorry is my perfume too strong for you?"
I paused and said, "No, it's not strong enough."

What a nice story.

chokolat2

sideshow_matt wrote: »

I see that most people are self rightous non smokers, and want the original poster to be punished for their smoking crimes.

I am a non smoker, but do not subscribe to the non smoker bullying lobby that seems to have become fashionable over the last few years.

P.S. You can still have smoking hotel rooms, I was booked into one last week as that was all that was left in the hotel.

All I can say is that you are one of the few(!!!) who may not mind sleeping in a smoking room. However, if a guest books a NON-smoking room, they EXPECT to get one! and fair enough, they pay the money and should receive the adequate service.:rolleyes:

Tozer

sideshow_matt wrote: »

So if you gave me your card whilst at a hotel and I took it to the max, that is acceptable as you have given me your card?

Can I have your card?

As a previous poster said £100 includes some sort of a fine. A hotel can not fine you, or do you live in a world with hotel courts and hotel jail?

They would change the sheets (hopefully) when a new guest came. So I would say a bottle of air freshner and the wages of someone for 3 minutes to spray it......hardly £100


I see that most people are self rightous non smokers, and want the original poster to be punished for their smoking crimes.

I am a non smoker, but do not subscribe to the non smoker bullying lobby that seems to have become fashionable over the last few years.

P.S. You can still have smoking hotel rooms, I was booked into one last week as that was all that was left in the hotel.

Calm yourself a tad. Why would I lend you my credit card???

Taking a card to "the max" and charging for to decontaminate a room which the OP knew damn well he/she shouldn't have smoked in is a totally different concept.

dzug1

shellsuit wrote: »

How could you have made the mistake?

In a hotel, in a smoking room, there are ashtrays.

In a non smoking room, there are no ashtrays, so obviously this should have jogged your memory when you were looking for somewhere to flick your ash and stub the fag out.

So where did you flick your ash and stub your fag?!

Smokers. Using ashtrays?? New concept on me.

They would change the sheets (hopefully) when a new guest came. So I would say a bottle of air freshner and the wages of someone for 3 minutes to spray it......hardly £100

If they do it properly (maybe a big if) it involves a whole lot more than that

underlay_guru

Hi,

I would rather stop in a hotel room with a slight whiff of cig smoke than discovering a marmite stripe on the bedsheets, a sprinkle of spiders legs in the shower, and a globb of dried up 'icing sugar' (or it looked like icing sugar) on the kettle handle :eek: ...and yes I found all 3 at an unnamed hotel a few months ago.

LemonGrove

dzug1 wrote: »

Smokers. Using ashtrays?? New concept on me.



If they do it properly (maybe a big if) it involves a whole lot more than that

It is a big if.

At the most they'll probably not rent the room out for the night, which would only be a profit denter if they have a year-round occupancy rate of 100% which is unlikely. Places which allow dogs charge around £10-15 per dog, surely they need more manual effort than cleansing a smoking room (the hotels I've worked at didn't allow dogs so I don't know the policy!)

Generali

Don't feed the troll.

sideshow_matt

Tozer wrote: »

Calm yourself a tad. Why would I lend you my credit card???

Taking a card to "the max" and charging for to decontaminate a room which the OP knew damn well he/she shouldn't have smoked in is a totally different concept.

Not at all mate. And I am perfectly calm.

I just find it hypocritical that when people get 'fined' for parking in a private car park, people are full of the 'don't pay it' 'it's not a fine it's an invoice' but somehow Hotels can 'fine' you?

I stay at hotels week in week out because of my job, and see the good and the bad, but to charge someone £100 for making a mistake is profiteering.


If the original poster had said they had smoked 20 cigarettes before noticing there was no ash tray, then that would have been a bit off, and may have required the room to have been left to air for 24 hours, but one fag?? come on!

Morty_007

sideshow_matt wrote: »

If the original poster had said they had smoked 20 cigarettes before noticing there was no ash tray, then that would have been a bit off, and may have required the room to have been left to air for 24 hours, but one fag?? come on!

Without wishing to get caught up in an arguement, the OP may well have smoked 20...they said

It was a no smoking room and I made the mistake of smoking in the room

Not that they had only had 1 cigarette before realising....

I think the charge is reasonable. The curtains will need taking down and dry cleaning. The carpet will need washing, the bedding needs changing, possibly the mattress cleaning or changing. And then the room needs to be left open to air and dry. Soft furnishings absorb smells and if any of them have burn or ash marks on them (or any of the furniture) those items will need replacing. I guess thinking about it like that the OP is lucky the charge wasn't more. Any hotellier who wants to protect his business would carry out this cleaning/replacement as required. It's not just you staying in the room OP. He has to protect his livlihood for the future.
Sorry that isn't how you see it but maybe it gives you a better idea of why the charge?

Mark_Hewitt

You can still legally smoke in hotel rooms, despite the signs they put up telling you otherwise. If you do it is a breach of hotel policy, rather than the law.

Several big hotel chains such as Premier Inn and Travelodge brought in a smoking ban at their hotels around the same time as the smoking ban came into force in England.

Most people are either non-smokers or are prepared to go outside to smoke etc. It greatly reduces costs for the hotel, not just the cleaning etc but maintaining two different types of rooms.

I remember in the early 00's many times hotels would be completely booked out, apart from the smoking rooms, which I didn't book, so clearly hotels were actually losing revenue by providing these rooms.