Morrisons Rant!!

hollydays

Maybe he had some form of dementia.We will all get old one day.

Kez1983

Thats what really upset me the most, you could tell he didnt mean any mailce or anything He just wanted to pay for his shopping. When they suggested he used the halifax cash machine he said he couldnt as his money was with Lloyds. He was just confused and its still upsets me now! If i had more money with me I'd have paid for his shopping for him, just to stop his humiliation.

MothballsWallet

The Morrisons near me is okay, but they've recently replaced a couple of tills at one end of the store (one of which was the wide aisle one) with 4 self-service checkouts.

And I find that my muscles work way too fast for the machines, so I have to slow down a lot so that they can keep up

And, I have to say that I do find that supervisor's attitude disgusting - I wonder if she will have similar problems when she gets old, and it could have been the Visa payment network messing up: I had that happen to me in Wilkinsons and Tesco on the same day.

hoyles10

Just been to Morrisons and the guy in front of us at the till was paying by debit card and put his number in the machine twice and it kept coming up that it wouldn't put it through (the cashier said it was wrong pin) so then said to save the que building up she would just swipe the card. This is now a no win situation for my moaning now, I would have moaned had she sent him to the other side of the supermarket to use the cash point and held everyone up whilst he did it, but then again what she did was wrong and makes the chip and pin pointless.

Had that card been lost or stolen and someone is trying to use it then the transaction has now gone through because she swiped it and he just scribbled a signature on it.

It seems i'm just getting grumpy and rant about things more, think it's my age I don't like being 30 I want to be in my happy go lucky 20's again

Claire_Bear

That's awful She probably felt all big and important in her supervisor job yelling at a poor old confused man, if it was a young man or anyone else I bet she wouldn't have had the nerve to shout at them like that, there's no excuse at all for talking to someone like that! I hope you got her name and she gets a good b*llocking off her manager

Valli

Kez1983 wrote: »

At which point it finished my transaction and said I wasnt interested in her opinion of other customers and left!!

I am really impressed you stayed so calm and rational with the supervisor actually! Well done and well said!

and I do shop there ... and I hope I would 'stick up' for anyone who was spoken to like that...

Errata

Kez, why not write to Ken Morrison - he's still part of Morrisons.
Sir Ken has accepted the position of Honorary President. In this ambassadorial role, he will continue the strong relationship with employees, communities and shoppers which has characterised his long and distinguished career.

Enfieldian

If someone cant enter/has forgotten their PIN at the checkout then what is the point of sending them to a cash point? Will they automatically remember it on the way?

hoyles10

Enfieldian wrote: »

If someone cant enter/has forgotten their PIN at the checkout then what is the point of sending them to a cash point? Will they automatically remember it on the way?

They may have a cash card with them that isn't a debit card. And yes I have had a new card before now, walked into a shop realised i'm not sure of the pin so went to the bank to draw the cash over the counter but in the short space of getting to the bank the pin had come back and I was able to use a cash machine. I'm sure everyone has forgotten something for a short space of time at some point in their lives.

Kez1983

I actually wanted to punch her! but I restrained myself!!