Cheap Parcel Delivery Official Discussion

crantinope

the compensation may be £50 however pm cancelled, so the OP should get what the item was worth

After all, it was not lost was it? and citylink failed to provide a signature

That isn't what my posting is about.

Strapped

Just to provide some balance - I have sent 3 parcels with PM this week, all collected OK and delivered in 2 days.

Don't get complacent, PM.

parcelmonkey_company_representative

Strapped,

Thanks for that. It's soooo good to read a positive post at last.

No one is looking so how about you post that every day and I give you some free shipments;)......lol

anon_ymous

crantinope wrote: »

That isn't what my posting is about.

Sorry, I thought you were still on about the person who had their item cancelled by PM/Citylink

Jordii

parcelmonkey_company_representative wrote: »

Strapped,

Thanks for that. It's soooo good to read a positive post at last.

No one is looking so how about you post that every day and I give you some free shipments;)......lol

I would quite willingly take donation of some free shipments
lol

I have used PM a couple of times, and the service has been quite good for me

Strapped

parcelmonkey_company_representative wrote: »

Strapped,

Thanks for that. It's soooo good to read a positive post at last.

No one is looking so how about you post that every day and I give you some free shipments;)......lol

You're welcome.

Unfortunately my impartiality can not be bought. :A

Well, maybe...:rotfl: Actually, I'd settle for you keeping the same prices (or lower?) but ditching CityLink 'cos it annoys me that they insist on a signature on collection. I use other resellers for days when I'm not at home 'cos I can safely leave stuff in the porch around here.

anon_ymous

I sent things by CityLink, and they havent taken a signature? Though the parcel arrived fine(with a signature at the delivery end)

Strapped

waqasahmed wrote: »

I sent things by CityLink, and they havent taken a signature? Though the parcel arrived fine(with a signature at the delivery end)

Interesting. My guy always takes a signature, and I have specifically asked what would happen if I wasn't in, could he still take it and he said no, he would leave it, couldn't take it without a signature.

anon_ymous

That was my latest one(I apologise for the grammar in the post-its appalling!) I simply cant remember about any previous pick-ups, except that I had a different driver

Zadie_2

Citylink have to be the worst by far...

Firstly I had the issue of them leaving a parcel in garage without signature (they blamed Parcel monkey). By the way, I received an update today from parcel monkey that citylink will go back to the customer to obtain the signature for parcel left in garage without consent of myself. Still dont know what happened but judging by what happened today with citylink Im thinking now it is citylink who lied.
I now have tracked two failed collections - they have stated our premises were closed!! An outright lie!
Why is it so hard to send a parcel.
Am now going to rebook with parcelforce - wish me luck.
\

Am still awaiting my refund from parcel monkey for failed HDNL collection - how long does it usually take. Have requested refund for the two non existent attempts at collection today too.

Parcel2ship just don't reply to emails about the £50 compensation owed for HDNL loss over two months ago.