Card Readers. I hate them!

D1zzy

Baldur wrote: »

I did three today - simply done in seconds.

I just can't be bothered listening to all the blurb.

Probably I'm just a control freak - "have card reader; have control" - and it similarly just takes a few secs

Extant

~Chameleon~ wrote: »

To change the PIN I would have to use an ATM and I never use them. It would also mean changing all PIN's to one of two, which in itself is a security risk and someone could have a field day if they ever discovered the PINs.

I can't believe you would suggest doing something that would put me at more risk just because your bank wants to go OTT about their own security :rotfl:

How would anyone discover your PIN if you never wrote it down? That's the whole point of them.

And it's not about what my employer wants to do, it's in general. So far, most of your argument seems to revolve around you not being able to remember your PIN, as opposed to any perceived inconvenience of the device itself.

Inactive

BarclaysManager wrote: »

And it's not about what my employer wants to do, it's in general.

It is not in " general " that would imply that all banks are using the system, so far, it as far as I am aware only Barclays that requires a card reader to log in, online.

Baldur

~Chameleon~ wrote: »

Where can I find more info about this? It's the first I've heard about it lol

The information is shown when you set up new payees under 'Transfers & Payments' - you will see:

Make a payment

New improved security procedure when you set up a new recipient
For your security, we may need to call you to ask for your authorisation, so please make sure you can get to the phone.
Find out more.

<Edit> The link in the above quote appears to have been taken offline - the information is now given at http://www.lloydstsb.com/security/authentication_procedure.asp

~Chameleon~

Baldur wrote: »

The information is shown when you set up new payees under 'Transfers & Payments' - you will see:

Make a payment

New improved security procedure when you set up a new recipient
For your security, we may need to call you to ask for your authorisation, so please make sure you can get to the phone.
Find out more.

<Edit> The link in the above quote appears to have been taken offline - the information is now given at http://www.lloydstsb.com/security/authentication_procedure.asp

Ok, thanks for that. I haven't set up any new payments recently so maybe that's why I hadn't seen it. Having looked at the demo it all looks perfectly reasonable to me and doesn't require me to remember anything so I'm fine with it

~Chameleon~

BarclaysManager wrote: »

How would anyone discover your PIN if you never wrote it down? That's the whole point of them.

And it's not about what my employer wants to do, it's in general. So far, most of your argument seems to revolve around you not being able to remember your PIN, as opposed to any perceived inconvenience of the device itself.

There is such a thing as cameras and looking over one's shoulder when keying in the numbers!!! Jeez are you always so obtuse?!

And as Inactive has stated, Barclays is the only bank so far to require the use of a card reader to LOG IN TO YOUR ACCOUNT!!!

It's not a perceived inconvenience to me, it's an ACTUAL inconvenience, to the extent I've now moved my banking AWAY FROM BARCLAYS!!!

evenasus

BarclaysManager wrote: »

How would anyone discover your PIN if you never wrote it down? That's the whole point of them.

And it's not about what my employer wants to do, it's in general. So far, most of your argument seems to revolve around you not being able to remember your PIN, as opposed to any perceived inconvenience of the device itself.

~Chameleon~ wrote: »

There is such a thing as cameras and looking over one's shoulder when keying in the numbers!!! Jeez are you always so obtuse?!

Do you not cover the keypad with your hand when keying in?:rolleyes:

vet8

Natwest sent me a card reader several years ago. I used it for the first time last week when one of my CCs changed the account number and I had to alter the payment info from my bank account. The thing was an absolute pain! I turned it on and followed the on screen instructions. I had to enter a number from the computer screen, but by the time I had read the page of instructions and got to the number the card reader had switched itself off, so I had to start again.

It seems to only stay switched on for about 10 seconds if you stop inputting data. There is hardly time to read what you are supposed to do.

~Chameleon~

evenasus wrote: »

Do you not cover the keypad with your hand when keying in?:rolleyes:

!!!!!! what is this, the Spanish inquisition? Of course I cover the pad but these days you never know whether there's a skimmer or camera attached to them!

I'm getting a bit sick and tired of all this now.


And before anyone else asks, yes I do shop both online and instore and yes I do know all the risks involved, hence the reason I only ever use CREDIT CARDS!!!

I NEVER use my debit cards for ANYTHING so as to safeguard the funds in my bank accounts should anything untoward happen. And rather ironically, the only time I've ever suffered any form of fraud was when my BARCLAYCARD details were used in a spate of overseas gambling fraud a few years ago. This wasn't due to any lapse of security on my part but somehow details of many Barclaycards were either leaked (inside job?) or guessed at resulting in mass fraud!

And here we have a Barclays employee suggesting I compromise my own security measures purely to conform to their ridiculous card reader requirements. I think not!!! :mad:

This is the last comment I'm going to make on this subject.

Jake'sGran

JoolzS wrote: »

I like mine. I've no idea whether or not it is really secure, but having to use it any time I set up a new payee on my account makes me feel as though it is less likely someone else could easily set something like that up.

If I had to use it every time I logged into my account then I know I would find it really, really annoying.

Julie

At least with the Co-op you don't need it to to login to the account but I do still find it messy.It looks like the matter is finally being resolved after two weeks:rolleyes: I have received letter
from one of the managers offering me £50. This is because they really did make it into a saga. It looks like it might now be sorted - today! At one point today my husband was left with approx £20 in his account as they were transferring money to the wrong account. Every time you send a message it's a different person who deals with it so confusion reigns.