Nationwide to remove support for Microsoft money

millionaireadventure

I can sort of understand the decision Nationwide have made, but surely they could have given us more notice. And they must know which account holders connect to their accounts via Microsoft Money so a letter to those effected would have been nice.

nlamont

My anger isn't so much at the withdrawal as what trying to connect seems to have done to my Money - completely banjaxed it! After setting up new accounts, a new Money file and even a complete reinstall, the two accounts that tried to connect to Nationwide at the weekend seem to be unable to accept any QIF or OFX import, and unable to export to anything that Money will recognise. Whether my grump is with Nationwide or Microsoft I don't know, but there doesn't seem to be anything I can do other than try a new piece of software. Wesabe? AceMoney?

nlamont

In the space of half an hour I've just installed AceMoney and the QIF file I exported from Money (which Money couldn't then reimport because it was 'corrupted') imported perfectly well, bringing all my accounts into Ace. From 15m usage, it seems pretty indistinguishable from Money, so that seems to be me up and running again. :-)

Ron-ski

This is the reply I received, my brother also received an identical reply, they both mention .OFX format.

Thank you for your message.

I am sorry to hear that you are unhappy with the removal of Nationwide's support for the Microsoft Money program. I appreciate that Microsoft Money is a valuable tool for many users of the Internet bank. I have passed your comments on to our site developers, who are continually reviewing and improving the service and facilities we provide our members.

Whilst I appreciate you may not have any problems with the program, if we were to continue to allow customers the ability to download transactions into the program, we would still need to provide support. We could not allow the continuation of a program without support, equally the information being used to download transactions would involve Nationwide servers being used, so we would still be involved and would have to offer support.


We are looking into the possibility of providing an .OFX download option via the Internet bank. I will be unable to confirm whether and when this will go ahead, but we will notify you on our homepage if any changes were to be made.


We decided that the best form of notification would be on our homepage so that everyone could identify we were withdrawing support.


While I hope I have resolved your concerns, for your information I enclose a link which explains our Internal Complaints Procedure.

<nationwide web link removed>

Meanwhile, if you need to contact me you can send a secure message for my personal attention. Whilst I really hope that what I have been able to tell you has helped, if you have any remaining queries or concerns that I may have missed or you feel have not been answered, I would welcome the opportunity to talk these through with you.

nlamont, does AceMoney support downloading share/fund prices? I had been sticking with Money because of it's integration with Nationwide, but now that's gone I've got no real reason if there's something better, Monies share/fund updating has been rather unreliable of late.

nlamont

I'm only beginning with Ace Money, and have only spent a few minutes trying shares, so what I say isn't definitive. While it's like Money for bank accounts, it seems different for investments. You have a 'portfolio' - only one - into which you put shares you own. So you can't differentiate between different share ISAs or shares held in your name or your partner's. I've been unable to put a 'starting position' i.e. shares I own on 29 Oct 2009, without having the price of them deducted from one of my bank accounts as if I'd bought them on 29 Oct. I've been told twice on their support group that it's possible but I can't get it to work. It might be worth looking at their Yahoo group to see the kinds of things newbies are asking http://groups.yahoo.com/group/acemoney/
I think I might keep Money for the investments side of things.

rpb424

My reply from Nationwide is also identical word-for-word to those quoted above.

joeatiyah

Hi

Ive just tried MT20FX (using Chrome, havent got Firefox installed).
It worked fine for my Flex account (saved csv file, converted to ofx and imported - had to tell it which account it was, but no big deal).

But for my Credit Card, it asked me to set up the card number using options..., which I tried to do, but it rejected the card number saying it should start with 44395, actually it starts with 44935. So Im stuck.

Any advice welcome

---

rpb424 wrote: »

Its going really well actually....

MT2OFX comes supplied with about 100 separate vbs scripts to deal with different banks (UK and foreign), since many of them format the csv data in slightly different ways. You simply select the ones you want use, and MT2OFX will pass the csv file through each 'enabled' one in turn until it finds one that recognises the specific data layout in the csv file and then generates the OFX file from it.

The problem I had with Nationwide is that I have five different accounts with them set up in Money, all capable of receiving downloaded data. However the format of the downloaded csv file format is not totally consistent across all the accounts and the account number is not always consistently passed into Money, resulting in Money asking you which account you would like the data to be imported into rather than it happening automatically.

For a Nationwide Credit Card account there is a specific script supplied which works fine and needed no modification. Flexaccount and InvestDirect accounts generate another subtly different type of file, whilst e-Savings and ISA generate a third one. What I did was to modify the Nationwide Current Account script to look for the name of the account within the csv file and then automatically apply the matching account number into the correct OFX file parameter. Money now automatically routes the incoming data to the correct account with no extra prompting.

Hence my overall import process is currently as follows:

1. In Firefox, log into Online Banking (takes me automatically to Flexaccount 'Full' tab)
2. Click on 'Download text file' link.
3. Firefox asks if I want to save the link or open it. I have this configured to 'Open in MT2OFX'. Unfortunately a bug in Firefox means that it always asks this question even if the 'always do this action' box is ticked (something to do with mime types).
4. MT2OFX then automatically generates the OFX file and is configured to them automatically run the MS Money import handler (which tells the money app that some new data is available). The way I have it configured you never actually see MT2OFX open on screen, it all happens in the background and closes automatically.
5. If Money is not already open then a dialog box pops up saying that data has been processed and do I want to open Money and import it.
6. The data is magically imported.

Hence at the minimum at the moment it is a 2 click operation to get from downloading the csv to Money receiving the data if it is already open. Theoretically it could be one click save for the bug in Firefox.

You need to download individually for each account you are interested in rather than the old system from within Money where it would do them all in one go, but I honestly think that this is about the best I can hope to do, and it really works quite well and isn't anything like as much of a pain as I thought it might become.

rpb424

Joeatiyah,

There is an error in the NationwideCC-csv.vbs script that the author has corrected via a separate download, but has not yet made it into the download package. Download the zip file from the link below and extract the vbs file within it into the c:\Program Files\MT2OFX folder, overwriting the existing file.

http://mt2ofx.dyndns.org:81/forum/uploads/colin/2009-10-23_161035_NationwideCC-CSV.zip

Gymgenius

Red_Ant wrote: »

Like the creator of this thread, Nationwide's support of MS Money was the final reason I was sticking with them after being a customer for over 25 years (mortgage, multiple accounts managed via MS Money). I was tolerating their dreadful customer service, poor interest rates, dropping worldwide fee-free card usage etc, but this is the last straw.

At least it gives me the push needed to find a financial service instution that cares for their customers.

First Direct allow MS Money compatible statement downloads (I have just checked), score very highly in customer satisfaction surveys....and give you £100 when you join them.

I heartily recommend them.

rpb424

If you want to prevent Money from asking which account to import data into then you can download a modified csv script that I have created.

http://rapidshare.com/files/300004997/Nationwide-CSV_multi_account.vbs

This supports Flexaccount, e-Savings, ISA and InvestDirect accounts. To make it work you need to do the following....

1. Download it to the c:\Program Files\MT2OFX folder.
2. Open it in WordPad (or any other good text editor). You will find 4 lines about half way down the file called 'SAcct = "xxxxxxxx", relating to the account number of the account named in the line above. Replace xxxxxxxx with the right account numbers and save the file. If you don't use some of these accounts then ignore the relevant line.
3. Make sure that your Money accounts are also set up to have the account number stored.
4. Go to the MT2OFX Scripts options, press 'New' and select this new script file. Press 'Update' and make sure it is at the top of the list and is ticked. Untick the old 'Nationwide-CSV.vbs' file.

Now when you import into Money it should match up the account number stored in the OFX file to what it knows as the account numbers and automatically import the data without prompting for an account.

Let me know if these instructions work!!