ITC Legal Services - Avoid Them

angrygirlie

portlandboy wrote: »

I am working from memory, but I (and my wife) believe that they charge you a "fixed fee" of £250 to get an advance of your own inheritance. This is supposedly an admin charge but I think it is more likely to be to offset the interest that they would lose (which they say they don't receive in the first place!).
Just bear in mind that the ITC version of a "fixed fee" may not turn out to be quite what you think it is!!
I was planning to take an advance because of the length of time that ITC were taking to process probate, but it was cheaper to go to my bank and get a personal loan!

Yes, terms and cons say £250 per payment before completion of the estate but I believe that there have be changes in the terms and cons. Mine are from 2008. Another outrageous immoral practice to think that that they charge YOU to give you some of YOUR money. It seems obvious that when this company signs you up to ITC directly after a bereavement, the clients are not going to go through the terms and cons intensly, and does the client anticipate at such an early stage that they may need some money in advance before the end of the adminsration? (as ITC will drag this whole process out as well) As in the immortal lyrics of Chas and Dave 'Gotcha' !!!!

lifesabeach1111

Thanks angrygirlie for the info

lifesabeach1111

angrygirlie wrote: »

Yes, terms and cons say £250 per payment before completion of the estate but I believe that there have be changes in the terms and cons. Mine are from 2008. Another outrageous immoral practice to think that that they charge YOU to give you some of YOUR money. It seems obvious that when this company signs you up to ITC directly after a bereavement, the clients are not going to go through the terms and cons intensly, and does the client anticipate at such an early stage that they may need some money in advance before the end of the adminsration? (as ITC will drag this whole process out as well) As in the immortal lyrics of Chas and Dave 'Gotcha' !!!!

Well for once i have some good news to report, we can have an 80% interim loan at no cost whats so ever to ourselves, no arrangement fee nothing. There is one very nice and genuine young man who's name starts with C at ITC i wont mention his name or he will be inundated with calls. But i would like to thank him very much for being kind and decent which is more than can be said for the rest of them.

angrygirlie

lifesabeach1111 wrote: »

Well for once i have some good news to report, we can have an 80% interim loan at no cost whats so ever to ourselves, no arrangement fee nothing. There is one very nice and genuine young man who's name starts with C at ITC i wont mention his name or he will be inundated with calls. But i would like to thank him very much for being kind and decent which is more than can be said for the rest of them.

Power to this forum. Maybe the staff are now being trained by reading the complaints on this website!!!!!

nl1enrique

I thought that i was getting somewhere after 2 years dealing with ITC. I stated in my last post that ITC had concluded my late father’s estate in December. ITC staff have since contacted us three times in the last two weeks to inform us that one of the companies, which owes money to the estate, requires some information from the beneficiaries, four siblings, but can't tell us what or who from, and asked that we find out. No company involved will talk to us, as we are not and never have been, in two years, the executors of the estate! Guess who is and always has been? And they have the nerve to charge for professional services!! What a joke! If you don't laugh you'll cry!?

angrygirlie

nl1enrique wrote: »

I thought that i was getting somewhere after 2 years dealing with ITC. I stated in my last post that ITC had concluded my late father’s estate in December. ITC staff have since contacted us three times in the last two weeks to inform us that one of the companies, which owes money to the estate, requires some information from the beneficiaries, four siblings, but can't tell us what or who from, and asked that we find out. No company involved will talk to us, as we are not and never have been, in two years, the executors of the estate! Guess who is and always has been? And they have the nerve to charge for professional services!! What a joke! If you don't laugh you'll cry!?

Another prime example of how shoddy this company is. I am not surprised by anything like this after all the stupid cocks ups I experienced. Keep a record of this incident and make the complaint now.

NervexProf

An update and advice to all.
I have successfully got itc to renounce their appointment as joint executor with myself, this in the case of my late wife's will. Her estate is simple, essentially cash. I simply refused to sign and return the 'Reserved Powers Form' in favour of itc, in that they refused to reveal their charges - and the timescale for completing a simple estate.

Without this 'form' (which is defective by the way; for want of a clause declaring that I have not 'intermeddled in my wife's estate' - and for want of a witness declaration). They have returned all papers along with a written declaration of their renouncement.

This leaves me with the simple task of obtaining probate in my favour - a simple task as the gov't provides terrific website guidance. The cost is around £150 by way of fees - and the timescale should not be more than 3 months.

The advice therefore is; if you are asked to sign and return the 'Reserved Powers Form' - then don't - and insist that itc renounce their appointment - and return the original will and all papers that may have been passed to them.

You can then, if you wish, instruct a local solicitor to act on your behalf, getting a quote as to costs and timescale for them to act - or DIY!

angrygirlie

NervexProf wrote: »

An update and advice to all.
I have successfully got itc to renounce their appointment as joint executor with myself, this in the case of my late wife's will. Her estate is simple, essentially cash. I simply refused to sign and return the 'Reserved Powers Form' in favour of itc, in that they refused to reveal their charges - and the timescale for completing a simple estate.

Without this 'form' (which is defective by the way; for want of a clause declaring that I have not 'intermeddled in my wife's estate' - and for want of a witness declaration). They have returned all papers along with a written declaration of their renouncement.

This leaves me with the simple task of obtaining probate in my favour - a simple task as the gov't provides terrific website guidance. The cost is around £150 by way of fees - and the timescale should not be more than 3 months.

The advice therefore is; if you are asked to sign and return the 'Reserved Powers Form' - then don't - and insist that itc renounce their appointment - and return the original will and all papers that may have been passed to them.

You can then, if you wish, instruct a local solicitor to act on your behalf, getting a quote as to costs and timescale for them to act - or DIY!

Well done and may many readers take your excellent advice

angrygirlie

sloughflint wrote: »

I quite agree that co executors should not renounce their powers but I think perhaps you were lucky here that they caved in.

I believe ITC had the absolute right to act and could only be forcibly removed by an application to the High Court- rather like the on-going case of Will Drafters Ltd.

ITC probably stepped down without a fight down due to bad publicity on this website. Thank goodness Nervexprof did'nt have to go through any more hassle. I was advised by a solicitor that if I wanted to 'sack' them, i would have to go through court so that was definately not an option

nl1enrique

Having emailed The Law Society on the 10th Feb, through the link kindly provided by Fuzzy Dunlop, I am still awaiting a reply from them, almost two weeks later. Has anyone had any success?