Barclays Bank Accounts

stclair

never-in-doubt wrote: »

Oh it is mate, but what about my data - that's what i'm thinking about!

Hell yeah you defo need to be investigating that could the ICO not advise if Barclays aint playing ball?

I havent read the whole thread however have they credit checked you or anything?

never-in-doubt

stclair wrote: »

Hell yeah you defo need to be investigating that could the ICO not advise if Barclays aint playing ball?

I havent read the whole thread however have they credit checked you or anything?

Hi matey - oh yes they credit checked me no less than 4 times - its funny, if it wasn't so bad! lol In fact, i'm gonna ring em now! Lets see what this brings up! :j

I'll do a proper summary word for word!

Inactive

Serves ya right for getting mixed up with the Barclay [STRIKE]!!!!! [/STRIKE]oops muppets.. :rotfl:

Seriously I hope you get it sorted ..

book12

never-in-doubt wrote: »

Hi matey - oh yes they credit checked me no less than 4 times - its funny, if it wasn't so bad! lol In fact, i'm gonna ring em now! Lets see what this brings up! :j

I'll do a proper summary word for word!

I would ask them to remove those credit checks. One is already enough!

I look forward to their response after you call them up.

never-in-doubt

still on hold - thats 15 minutes!

book12

never-in-doubt wrote: »

still on hold - thats 15 minutes!

I hope you are still not on hold, it's 12pm now.

I think call centre staff shouldn't be cut back. Therefore, the holding time would decrease.

stclair

never-in-doubt wrote: »

Hi matey - oh yes they credit checked me no less than 4 times - its funny, if it wasn't so bad! lol In fact, i'm gonna ring em now! Lets see what this brings up! :j

I'll do a proper summary word for word!

Id be challenging that aswell 4 times is abit excessive to say the least. :eek:

Inactive

never-in-doubt wrote: »

still on hold - thats 15 minutes!

Mummy....Mummy...is Daddy dead?....No darling, he's just calling Barclays.... :rotfl::D

never-in-doubt

I rung at approximately 11.21am. I eventually got answered at 11.43am (22 mins on hold )....

Coversation went like this:

N-i-D - Hi I applied for a bank account on 31st August and still haven't heard from you...
BB - Ok Sir, what is your name etc (basic security stuff)
N-i-D - I just want to check my application was received and is being dealt with, being you've had it for a whole month now?
BB - And can you just confirm your name for me?
N-i-D - I just did!
BB - Sorry Sir, in order to process a search I require your full name
N-i-D - Its Never in Doubt
BB - Thank you and your date of birth?
N-i-D - EH? I just gave you that as well, what are you doing?
BB - Sir, before I may proceed I require you confirm your date of birth
N-i-D - Grrrr - I answer and repeat security
BB - I am sorry Sir, there seems to be no account opened for you
N-i-D - Ok, what is happening?
BB - Nothing Sir. You have no account with Barclays Bank.
N-i-D - I know I don't, I applied on 31st August!
BB - Sir, no you never
N-i-D - Are you calling me a liar? I have an email and my credit report that proves you searched my credit record and emailed me to say you'd be in touch shortly.
BB - No Sir, you have not applied to Barclays Bank. Is there anything else I can help you with today?
N-i-D - You haven't helped me in the first place - please may I speak to your manager?
BB - Thank you for your call Sir. Please call again if I can be of further assistance...
N-i-D - Excuse.......

Line went dead. :mad::mad::mad:

Part 2 to follow - need a cig as i'm raging! :mad:

never-in-doubt

Proof of original application is below - note the date!