Overcharged by £2 for P&P what can I do?

alison999

chja wrote: »

.....At the same time, offer to pay the seller the difference between what you paid for the item and what it cost him.

i hardly think so when 'he' got a brand new item and i have a used item, they're not the same thing :rolleyes:

i really hate it when people put stuff like 'moaning buyers' etc etc, if it werent for them buying your goods then where would you be?

i just dont like being overcharged for things.

if i go to asdas/tescos and get overcharged should i be expected to just pay it?

alison999

Strapped wrote: »

When I read "platic bag", I thought that the OP meant like a polytuff bag, not literally a plastic bag

sorry it is a plastic bag

NeilJung

chja wrote: »

Complain that it cost less to post than was charged and request a refund. At the same time, offer to pay the seller the difference between what you paid for the item and what it cost him.

Seems only fair and reasonable. OP, I could slightly understand your annoyance at a business seller habitually hiking postage costs, but only slightly as you agree to the cost when you bid whether you are blind to the postage cost or not, you are still happy to pay the overall price. Trying to claw back pennies after the fact is pretty ****** behaviour. As a private seller myself, though I charge no more than ten or twenty pence over the stamp cost (if that), if a run of items I list does badly I could easily find myself with one or more six mile round trips to the post office just so I can get one or two items sent out to some ingrate like yourself. I tend to give other sellers the benefit of the doubt and if I really don't like the overall cost of the item I won't bid. If I bid then I don't split hairs on where the seller makes a profit, if indeed they even do half the time.

Hintza

NeilJung wrote: »

Sensible thinking like this has no place on ebay! What are you thinking?!

Lol

You know the funny thing. When they introduce free P+P on everything buyers will end up paying more. Let us break it down.

Free P+P means no postage discount for buying more than 1 item.

Sellers will incur higher final value fees, which are an additional cost and need to be added on.

If sellers are large enough they don't go to PO anyway and most of you will not know how they have been charged for P+P.

Nothing like short sightedness.

*Scottish*Lass*

Just out of curiosity....... what do most people (sellers) do for their P&P? I send anything I sell (not much & pretty infrequent) by 2nd class recorded. I charge £2.30 & £2.90, which is 14p for packaging for a smaller parcel & 30p for a bigger one. Does anyone think thats excessive? How much do others charge for packaging? I would be annoyed at being charged nearly double, although I also include P&P in what I will pay overall. I always think that 50p is sufficient for packaging and mark down if I'm overcharged by more than that, although only 1 star unless its like this where its almost twice as much, then I'd prob go for only 2 stars.

EDIT: I generally use either recycled padded envelopes (from my ebay purchases) or brown paper that I buy in a sheet that I could do maybe 3 parcels with that costs 65p per sheet.

NeilJung

alison999 wrote: »

if i go to asdas/tescos and get overcharged should i be expected to just pay it?

If the price is clearly quoted on the shelf edge label then yes indeed. Also, if you do an online shop and tesco or asda quote you £5.99 or whatever for delivery I suppose that because you are only a couple of miles from the store you should bleat and moan about that and demand to pay proportionate pence per mile divided by the number of deliveries they are making. Get a grip.

No other online retailer gets the third degree over their postage packaging and handling costs, and make no mistake, that is what those costs are. Most sellers are just all too aware of moaning ***** like you to dare to pass those costs on in a transparent fashion so when you buy from them you pay more for your item. But do you choose to buy from those sellers? No. You pick on one that is cheaper overall and try and screw them over for a postage refund. I find it a rather cheap and unpleasant scam you are trying to justify to yourself.

GrammarGirl

I won and paid for a pair of boots last Tuesday. Seller quoted £8.50 for postage. I think this is high (having posted a pair of boots of a similar size, by 1st class standard as stated by the seller, I know it costs around £4-5) but I bid anyway and got a bargain overall. However, it's now been over a week and no sign of the boots. I emailed the seller yesterday to politely ask where they were, and got the reply that they still hadn't been sent ('I went away for the Bank Holiday weekend'... well I paid the Tues before that and it's now Thurs, so what's that got to do with it?!) AND she'd 'just noticed' some damage?! Convenient. I've asked for a partial refund (£5) as I've waited so long and now the boots are damaged. No reply from seller as yet.

cyberbob

NeilJung wrote: »

I find it a rather cheap and unpleasant scam you are trying to justify to yourself.

I think it describes the seller better than the buyer

noun 1. a confidence game or other fraudulent scheme, esp. for making a quick profit; swindle.

–verb (used with object) 2. to cheat or defraud with a scam.

I think some of the sellers in this thread should read ebays policy on excessive postage costs. If you wish to use ebays services you should adhere to reasonable P&P costs. If you don't the buyers will make you feel the consequences. So your choice really

alison999

NeilJung wrote: »

If the price is clearly quoted on the shelf edge label then yes indeed. Also, if you do an online shop and tesco or asda quote you £5.99 or whatever for delivery I suppose that because you are only a couple of miles from the store you should bleat and moan about that and demand to pay proportionate pence per mile divided by the number of deliveries they are making. Get a grip.

No other online retailer gets the third degree over their postage packaging and handling costs, and make no mistake, that is what those costs are. Most sellers are just all too aware of moaning ***** like you to dare to pass those costs on in a transparent fashion so when you buy from them you pay more for your item. But do you choose to buy from those sellers? No. You pick on one that is cheaper overall and try and screw them over for a postage refund. I find it a rather cheap and unpleasant scam you are trying to justify to yourself.

have you read the whole thread or have you just been waiting for a opportunity to take out all your buyer frustration out on someone?

for the 2nd (or maybe 3rd) time, this is the FIRST time i have EVER even thought about complaining about P&P costs and this is because it is nearly DOUBLE what it actual cost them to send it. do i need to mention that it was sent in a plastic bag again?

NeilJung

Actually cyberbob, when you put it like that, £1.70 over stamp price is clearly cheating and defrauding. Perhaps the OP should consult a lawyer or involve the police in this serious matter. My apologies for making light or contemplating justification of the sellers criminality.