Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

di3004

di3004 wrote: »

Was just reading your thread now, have a read here:;)
http://forums.moneysavingexpert.com/showthread.html?p=29284873&posted=1#post29284873

In your case then Thunders, Pinnacle should be able to supply the details of the policy booklet to you of the insurers details as well.;)

blakeney

hi have just heard from deloites my loan is with picture but i went threw norton finance and they matched me with picture after that i only delt with picture but deloites now waiting for information if ppi was arranged by norton or picture i am sure it was with picture because it was all that if you dont claim you get your ncb etc but will it make a diffrence if its with norton all my policy paperwork says picture sue

marshallka

blakeney wrote: »

hi have just heard from deloites my loan is with picture but i went threw norton finance and they matched me with picture after that i only delt with picture but deloites now waiting for information if ppi was arranged by norton or picture i am sure it was with picture because it was all that if you dont claim you get your ncb etc but will it make a diffrence if its with norton all my policy paperwork says picture sue

Hi Sue, if your loan was actually arranged through Norton finance then it would be Norton Finance you would make the complaint to and not Picture. If they come back and confirm that Norton sold the policy then you will have to complain to them I am afraid.

blakeney

found out yes it was norton and have rang them and they said no ppi missold does that sound right

di3004

blakeney wrote: »

found out yes it was norton and have rang them and they said no ppi missold does that sound right

Hi there you will need to put it into writing, and get the decision back from them in writing.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

marshallka

blakeney wrote: »

found out yes it was norton and have rang them and they said no ppi missold does that sound right

You have to go along with the usual PPI reclaiming process if you think you were missold and give them the same reasons that you originally put on your complaint against Picture in case they check with this.

di3004

blakeney wrote: »

found out yes it was norton and have rang them and they said no ppi missold does that sound right

blakeney

As Marshallka says, you will need to follow the procedures of reclaiming on the PPI, link posted above, and with them telling you it was not mis sold on the phone, they had not even looked into or investigated it.
They have 8 weeks in total to do this and if they still say it was not mis sold then you can ask the Financial ombudsman service (FOS) to investigate this for you.
But you will need this in written correspondence to enclose copies to the FOS, so they know then Norton have already investigated and not upholding in your favour.;)

What year did you take out the loan?

blakeney

October 2006

di3004

blakeney wrote: »

October 2006

You will be fine then.
Give it a go blakeney.;)

bodkins14

New update alert spoke to my new claim advisor yesterday at do littles and I'm afraid it's a bit more of a delay. She said that all claims have been put on hold while this business about the ncb is resolved,I did explain that this did not affect me but it would appear I have at least been lumped in this bracket when I asked how long this could delay the claim for I know this seems to be the stock answer but she said up to 6 months. All I can say is it better not be bloody 6 more months my contract at work runs out on the 6th march and I haven't heard if they are going to re-new it yet. Sorry to be the bearer of bad tidings but I hope this will help all the others still waiting