Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

sandzb

Gumbi,
have you received any response from the email you sent the other day to deloittes?

gumbi

sandzb wrote: »

Gumbi,
have you received any response from the email you sent the other day to deloittes?

fraid not.........hopefully because they are too busy sending stuff back to the FSCS:rolleyes:

dialysis

marshallka wrote: »

I cannot believe the news someone had today of "no-one" receiving anything yet???? Has mammamia been back on lately?? She received hers?? So does anyone know if they do pay back the whole policy for definate? Was mammamia's case a different one or just one for misselling PPI?

I dont know marshallka it is getting beyond frustrating now so confused not got a clue wahts going on

dialysis

gumbi wrote: »

fraid not.........hopefully because they are too busy sending stuff back to the FSCS:rolleyes:

Hopeully but I emailed the fscs and deloitte three days ago with a simple would you let me know when my claim goes back to the fscs still no reply

marshallka

I did not know til just that all the work the FSA has being doing with regards to PPI and sales has been with regards to misselling on UNSECURED loans and not secured or credit cards. It say on the announcement by the FSA 29th September that


In addition, the FSA is launching targeted assessment of sales practices for PPI on secured loans and credit cards; if the potential for mis-selling is identified, pro-active reviews by firms may be extended to these areas too.

So this means they have not really done a lot with secured loans yet. I thought the PPI ban was for ALL loans regardless of secured or unsecured but seems from what I have just read it was unsecured only.

I think they will certainly see a problem with secured loans though and an announcement will be due shortly.

busbyh

My son-in law has just called Deloitte. He says the chap his spoke to was really friendly and explained the procedure to him
They have taken over some of the cases from FSCS, to help alleviate the caseload. Once the caseworker has calculated the claim it is then checked by a senior case handler and a decision is made. That decision is then sent to the FSCS, where it is looked at and a final decision is then made.
Our case is still with Deloitte. He said as they received a lot of information from us, it made it less complicated. The only extra information required were the statements from the new lender.
He was asked if we had a good case and the only thing he would say was, if it wasn’t a strong case, they would not have requested the extra info regarding the new lender. This is to work out the extra interest we have paid.
He then went on to say, “I cannot give you any definite information on what we have decided about your claim as it still has to go to FSCS for final decision. We make a decision and then pass it on to FSCS. If I were to say Yes, you have won your case for compensation, and something happened at the FSCS end, I would be at risk of you saying- Well my case handler told me that everything was ok and I had won my case” therefore I hope you can appreciate the position I am in, in as far as how much information I can give”
With regards to completion, I can only say that it should all be sorted within the next couple of weeks.

So still not with FSCS

busbyh

Just catching up on all the posts
xx

marshallka

busbyh wrote: »

My son-in law has just called Deloitte. He says the chap his spoke to was really friendly and explained the procedure to him
They have taken over some of the cases from FSCS, to help alleviate the caseload. Once the caseworker has calculated the claim it is then checked by a senior case handler and a decision is made. That decision is then sent to the FSCS, where it is looked at and a final decision is then made.
Our case is still with Deloitte. He said as they received a lot of information from us, it made it less complicated. The only extra information required were the statements from the new lender.
He was asked if we had a good case and the only thing he would say was, if it wasn’t a strong case, they would not have requested the extra info regarding the new lender. This is to work out the extra interest we have paid.
He then went on to say, “I cannot give you any definite information on what we have decided about your claim as it still has to go to FSCS for final decision. We make a decision and then pass it on to FSCS. If I were to say Yes, you have won your case for compensation, and something happened at the FSCS end, I would be at risk of you saying- Well my case handler told me that everything was ok and I had won my case” therefore I hope you can appreciate the position I am in, in as far as how much information I can give”
With regards to completion, I can only say that it should all be sorted within the next couple of weeks.

So still not with FSCS

So glad for you busbyh, it sound like you are cut and dried here.:beer::T

dialysis

busbyh wrote: »

My son-in law has just called Deloitte. He says the chap his spoke to was really friendly and explained the procedure to him
They have taken over some of the cases from FSCS, to help alleviate the caseload. Once the caseworker has calculated the claim it is then checked by a senior case handler and a decision is made. That decision is then sent to the FSCS, where it is looked at and a final decision is then made.
Our case is still with Deloitte. He said as they received a lot of information from us, it made it less complicated. The only extra information required were the statements from the new lender.
He was asked if we had a good case and the only thing he would say was, if it wasn’t a strong case, they would not have requested the extra info regarding the new lender. This is to work out the extra interest we have paid.
He then went on to say, “I cannot give you any definite information on what we have decided about your claim as it still has to go to FSCS for final decision. We make a decision and then pass it on to FSCS. If I were to say Yes, you have won your case for compensation, and something happened at the FSCS end, I would be at risk of you saying- Well my case handler told me that everything was ok and I had won my case” therefore I hope you can appreciate the position I am in, in as far as how much information I can give”
With regards to completion, I can only say that it should all be sorted within the next couple of weeks.

So still not with FSCS

Hi Busbyh so even if deloitte say yes you have a calim it can still be refused by the FSCS? So much conflicting information confusing or what?

beaniebabe

busbyh wrote: »

My son-in law has just called Deloitte. He says the chap his spoke to was really friendly and explained the procedure to him
They have taken over some of the cases from FSCS, to help alleviate the caseload. Once the caseworker has calculated the claim it is then checked by a senior case handler and a decision is made. That decision is then sent to the FSCS, where it is looked at and a final decision is then made.
Our case is still with Deloitte. He said as they received a lot of information from us, it made it less complicated. The only extra information required were the statements from the new lender.
He was asked if we had a good case and the only thing he would say was, if it wasn’t a strong case, they would not have requested the extra info regarding the new lender. This is to work out the extra interest we have paid.
He then went on to say, “I cannot give you any definite information on what we have decided about your claim as it still has to go to FSCS for final decision. We make a decision and then pass it on to FSCS. If I were to say Yes, you have won your case for compensation, and something happened at the FSCS end, I would be at risk of you saying- Well my case handler told me that everything was ok and I had won my case” therefore I hope you can appreciate the position I am in, in as far as how much information I can give”
With regards to completion, I can only say that it should all be sorted within the next couple of weeks.

So still not with FSCS

Sounds really positive and very similar to what I was told. I think all we can do now is wait and trust that they are being honest with us in respect of the timescale as there are so many desperate people on here who want an end to this.
Thanks Busbyh:T