Virgin Media: Haggle down your costs.

bobgrover1941

re message 813: Even though it took the VM technical helpline two weeks to say so, I have agreement from talktalk and VM that there IS a number porting agreement between them so I am staying with VM - my new price is £20.49 for BB M plus telephone with anytime (landline) calls free, ebilling. I don't need TV cos freeview is good for me. BobG

BexTech

bobgrover1941 wrote: »

re message 813: Even though it took the VM technical helpline two weeks to say so, I have agreement from talktalk and VM that there IS a number porting agreement between them so I am staying with VM - my new price is £20.49 for BB M plus telephone with anytime (landline) calls free, ebilling. I don't need TV cos freeview is good for me. BobG

Medium package TV usually comes free with the landline, which is basically the Freeview channels, but with the 7 day VOD catch-up service, such as BBC iPlayer, 4OD, some Living and Bravo stuff and soon ITV. There's also a few other VOD programmes on rotation for a sampler to the full VOD package, plus occasionally you get Penny Movies and such like.

(Did you post in the support newsgroups about porting TalkTalk number to VM, as I recall someone doing so).

chic109

Hi, I have just called Virgin to get a better deal. My current package is:-

2 x Phone Lines @ 11.00 each
Talk Mobile@ 1.50
Broadband (large 10mb) @ 25.00

Total @ £48.50 per month

They have offered me a package for £38.49 per month for the above but the main phone line has been upgraded to include unlimited calls to UK landlines etc.

Is this a good deal? I spoke to someone by dialing 150 from the phone & selecting the "thinking of leaving" option. Is this retentions?? Could I get a better deal?

Joe_Millionaire

Currently have Phone (£11 pm) with V but wanted BB.
Got 2mb BB and phone for £15.50 and free Installation (Worth £30)

chic109

Hi, I have just called Virgin to get a better deal. My current package is:-

2 x Phone Lines @ 11.00 each
Talk Mobile@ 1.50
Broadband (large 10mb) @ 25.00

Total @ £48.50 per month

Thought I would provide the update details. I decided that I would cancel one of the phone lines (was for a fax that I don't really need) this was the offer that I got:-

Phone - Talk Unlimited (inc all 01 etc calls)
Broadband - 10mb
Reduced International Calls - normal monthly charge waived
Reduced Mobile Calls - normal monthly charge waived

TOTAL = 26.50 per month (saving of 22.00 per month)

I was happy with this as it's just over what I was paying just for my broadband.....
:beer:

ClareStar

We have just spoken to Virgin about reducing our phone line rental, L Broadband and XL TV package currently at £58.
We rejected the lower speed broadband first offer, then they suggested if we signed up to E billing (rather than a paper statement) we could get the same package for £44- which we accepted! As they bill a month in advance, our Jan statement will be much less to compensate too.
only took 5 mins and as usual the Virgin phone staff were very polite. Definitely worth a shot if you don't necessarily want to upgrade.:T

mrbah

I get
BB medium
Talk unlimited
TV large for £28 a month,which includes £1 off for ebilling. could someone tell me if there anyway I can get this cheaper?

johnleach

No luck for me! We're existing Virgin customers, moving house, and wanting unlimited Broadband and free anytime calls, which they said would cost me £29 per month (but with the first 6 months half price). Tiscali can do this for £20 a month. They tried to fob me off with 6 month half-price offers and free set-up, but when I explained that in comparison to the 11 years we plan to stay in the new house (before I retire) at an extra £9 per month we were talking nearly £1200, which six months of £15 didn't really compare with. When I pressed it they simply asked when I was moving so they could arrange disconnection. I obviously don't have the gift!

Sol00

johnleach wrote: »

No luck for me! We're existing Virgin customers, moving house, and wanting unlimited Broadband and free anytime calls, which they said would cost me £29 per month (but with the first 6 months half price). Tiscali can do this for £20 a month. They tried to fob me off with 6 month half-price offers and free set-up, but when I explained that in comparison to the 11 years we plan to stay in the new house (before I retire) at an extra £9 per month we were talking nearly £1200, which six months of £15 didn't really compare with. When I pressed it they simply asked when I was moving so they could arrange disconnection. I obviously don't have the gift!

You're not the only one.

We have:

V+ box
Standard box
XL TV
Movies and Sports
Talk Unlimited
M Broadband

Our bills are frequently around £78 a month, so we contacted them to see what they could offer. Sky are offering the exact same package for £70.75 a month. Unfortunately I couldn't haggle and so cancelled altogether. However, they have been phoning up daily trying to speak to my mum (account holder), but she's always out at work.

Perhaps it's worth cancelling as it looks as though they'll still try and offer you something.

AngryYoungWill

I currently have:
2 MB Broadband (Size M) and Talk Weekends (Size M) for £14.50 per month.
Next month, I will have been with Virgin Media for a year and my bill will be going up to £20 per month (as the £14.50 per month introductory offer expires).

I phoned Virgin Media and explained that I'm starting to look around and was wondering what they could offer me. They offered:
2 MB Broadband (Size M) and Talk Unlimited (Size XL) for £19.49 per month.

Not great, but not bad!

Will