Virgin Media: Haggle down your costs.

MrJuggles

Wahoo, thank you thread.
I was on phone+TV+Broadband and that was costing up approx £38 per month. We then cancelled TV and phone as we rarely used them and that took us to £24 per month. We then saw a move to BT and plusnet would get us just broadband for £17.25 a month.
After phoning and explaining this was purely a financial decision Virgin media, easy as pie, said they could offer me £14 per month for 6 months and £18 per month for six months on a 12 month contract.
So we went from
£456 TV, broadband and phone
to
£299.40 after we cancelled TV + Phone
to
£207 if we moved to BT and plusnet
to
£192 - because Virgin wanted us to stay
So we've saved £107 on similar packages but ultimately we've saved £262 at the loss of a few services we never use anyway (We do catch-up online)
:beer:

RainForest_2

Oh well...
Call Virgin, and said i was moving home to non-cable area, was advised that would need a new contract, told them my phone line at the new place would become active on Monday, so they told me they call me on Monday.

Monday comes no call. I call them on Tuesday and guess what they tell me? My contract been cancelled. Oh well, i didnt ask for it YET, but thought too bad for you, Virgin.

Got my broadband from O2 ( changed my phone sim cards to O2). Next day Virgin calls... Sorry guys, already ordered elsewhere!

I mean, come on! They do not really care about keeping a customer, better deal with O2 now!

jacqui27

I thought I'd post this to let you know how much I pay:

M Broad Band
L TV
M Phone
Virgin +Box

Got it down to £40 pm. Yet I would like to change the TV to XL and reinstate my extra non Virgin+ box in the other room for about the same cost. Wish me luck!

Lady_K

Is there any way to get virgin to give free 0845 and 0870 numbers?

I've just had my bill and its a fair bit higher than usual £9 over with 0845 and 0870 numbers (all ones I cant get free or landline numbers for even on saynoto0870) I'm not happy when bt do them for free

Plus do we have to have the international and mobile add ons as they cost £1.50 each and I don't need them

vikramrkin

Hi,

Thanks to this forum, I saved a fortune on my broadband. I was with virgin for last one year on phone + BB + TV (all basic packages) and was paying £21 a month.

Since I was moving home, I phoned virgin and asked for a cheaper deal with just broadband, which compares to other packages on BT (like BT + O2, TalkTalk etc). Initially they said that my current plan is no more available and I have to spend £25 a month to get phone + TV + BB.So I went ahead and cancelled the contract.

2 days later, someone from Virgin called and told that I can get Phone + 10 MbPS BB for £15.95 a month. I immediately said yes as this would save more than £ 100 a month and speed is much better compared to BT (atleast in my last one year's experience).

Now I am thinking of getting a Sky "Pay once watch forever" package which costs £75.

Thanks
Vikram

vikramrkin

Lady_K wrote: »

Is there any way to get virgin to give free 0845 and 0870 numbers?

I've just had my bill and its a fair bit higher than usual £9 over with 0845 and 0870 numbers (all ones I cant get free or landline numbers for even on saynoto0870) I'm not happy when bt do them for free

Plus do we have to have the international and mobile add ons as they cost £1.50 each and I don't need them

When I asked them about giving 0845/0870 for free as BT does, their asnwer was BT was loosing too many customers and thats why they have done it. And Virgin has no plans of giving them as part of inclusive minutes.

As far as the international and mobile add on goes, its not mandatory. Call 150 from your virgin phone and get rid of them if you dont use them.

Cheers
Vikram

stphnstevey

vikramrkin wrote: »

Hi,

Thanks to this forum, I saved a fortune on my broadband. I was with virgin for last one year on phone + BB + TV (all basic packages) and was paying £21 a month.

Since I was moving home, I phoned virgin and asked for a cheaper deal with just broadband, which compares to other packages on BT (like BT + O2, TalkTalk etc). Initially they said that my current plan is no more available and I have to spend £25 a month to get phone + TV + BB.So I went ahead and cancelled the contract.

2 days later, someone from Virgin called and told that I can get Phone + 10 MbPS BB for £15.95 a month. I immediately said yes as this would save more than £ 100 a month and speed is much better compared to BT (atleast in my last one year's experience).

Now I am thinking of getting a Sky "Pay once watch forever" package which costs £75.

Thanks
Vikram

At last, someone looking at just a basic package of braodband and phone - everyone else seems to be getting packages for £40+

custardy

anyone had success on V+ box costs?
called VM and they wanted £99
even when they had a deal for £49 for people upgrading to XL TV
im already on XL TV & BB and IIRC the middle phone package
im also out of my 12 month contract

marcellep

custardy wrote: »

anyone had success on V+ box costs?
called VM and they wanted £99
even when they had a deal for £49 for people upgrading to XL TV
im already on XL TV & BB and IIRC the middle phone package
im also out of my 12 month contract

I got free install and set up when I called to say I wanted to move to Sky so I could record TV with that new thingy, I just acted silly.

custardy

marcellep wrote: »

I got free install and set up when I called to say I wanted to move to Sky so I could record TV with that new thingy, I just acted silly.

well thats my next line TBH
i was on the phone and the girl felt it acceptable i pay £50 more than someone not on XL TV
she made me feel better by telling me the offer was ending soon so we would all pay £99