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end your orange contract now!! URGENT!!!

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  • super_dad
    super_dad Posts: 771 Forumite
    edited 12 August 2009 at 6:19PM
    to be fair.. i couldn't give a xxxx about the call charges!... gtting out of the contract was certainly my priority
    Hating Hastings Direct!
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    i also wanted to get out of my contract and get an iphone

    i have heard orange will be having the iphone from next month anyone know if thats true?
    What goes around-comes around
  • N20Y1D
    N20Y1D Posts: 2,061 Forumite
    Part of the Furniture Combo Breaker
    gabbyevs wrote: »
    i also wanted to get out of my contract and get an iphone

    i have heard orange will be having the iphone from next month anyone know if thats true?


    Heard a similar thing, but the 3gs will remain o2 exclusive so it will be the previous iphone.
    TESCO EVERY LITTLE change to the t&cs HELPS
  • SkyDragon
    SkyDragon Posts: 17 Forumite
    edited 12 August 2009 at 4:13PM
    A woman just politely phoned me from Orange and informed me earlier today that they've decided to cancel the changes and that if it was okay. I said that it was. I also didn't want to leave Orange since they are second to none and I have been with them for over a decade. Was on Vodafone + One2One in prior years in the 90's. Orange have never given me any problems, and I have multiple contracts with them. Never let me down and I'm glad that they are reversing the changes.

    To those who saw this as an opportunity to weasle out of their contracts through this - I find them pathetic. You're the one that bought the phone and agreed to a contract. You knew what you were getting into. Now you want a way to get out of it so you can go get another phone and keep your current one and any gifts that came with it for free. I pity people like you. Lowest of the low - Want everything for free but don't want things like this happening to them. I'm all for saving money, but I just find all this extremely dodgy and unsettling that so many see this as an opportunity rather than a legitimate excuse for those that WILL be affected by the changes to legally cancel their contract.
  • LULUBELLE_2
    LULUBELLE_2 Posts: 1,103 Forumite
    edited 12 August 2009 at 6:20PM
    Astonishing! What makes this abuse acceptable? I can only put it down to the fact that 'love_my_2_boys' is a very new member and is used to more downmarket forums. :confused:

    It's very rare to see such a vitriolic comment on here and I hope it remains so.
    I only exist in my own mind - if you can see, hear or read me, you are a product of my imagination.
  • Skydraggon I certainly did see this as a way to 'weasle out of my contract' and I am not ashamed to admit it!
    My orange phone has absolutely no reception in my house and cuts out constantly in places where I do manage to get reception. I find their customer services appaling and I find that the costs are higher than other service providers, whilst the costs are something I should have made myself aware of before signing up the other things were certainly unexpected and I will be cancelling the contract as soon as I am able to, had this been sooner than my contract date I would have had a big smile on my face as I would have saved around £20 a month, which at the moment would have been a massive help! Not at all pathetic in my opinion.
    The changes would have affected me as I constantly go over my minutes so I'm not sure whether I fit in your 'lowest of the low' group. Thanks for your input though!
  • super_dad
    super_dad Posts: 771 Forumite
    edited 12 August 2009 at 4:52PM
    SkyDragon wrote: »
    To those who saw this as an opportunity to weasle out of their contracts through this - I find them pathetic. You're the one that bought the phone and agreed to a contract. You knew what you were getting into. Now you want a way to get out of it so you can go get another phone and keep your current one and any gifts that came with it for free. I pity people like you. Lowest of the low - Want everything for free but don't want things like this happening to them. I'm all for saving money, but I just find all this extremely dodgy and unsettling that so many see this as an opportunity rather than a legitimate excuse for those that WILL be affected by the changes to legally cancel their contract.

    Consider me to be the lowest of the low then!

    Yes, I knew what I was signing up to... Yes I have had a contract phone since I was 18 and yes every time a contract is up I get a FREE gift from a different company. How that makes me low is beyond me!

    The way I see it is like this... I signed up to a contract. I got a free TV. I got a nice phone. I paid orange a lot of money every month....Orange changed that contract and I exercised my RIGHT to cancel.

    I have just taken delivery of ANOTHER new 32" TV... plus £40 cash back... plus a new phone and I'm paying the same as I was this time last week.

    HOW EXACTLY DOES THAT MAKE ME SCUM??!

    Pity me all you want... you just sound like a bit of a prat to be honest!

    Oh, and my Nokia N96 is on ebay at around £100 at the last time I checked with a few days left... all of which will be going into buying lots of coors light, who are currently running a promotion with free days out.. So I get loads of "healthy" beer. a new phone, new TV, cash on the hip, and take the family out for a memorable day on the cheap... my word, I am scum (and very tight with money!!) all for a phone call to Orange... my god, i'm sooooo stupid!!!

    P.s... i'm making a hand gesture in your direction... can you guess what it is?
    Hating Hastings Direct!
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    Skydraggon I certainly did see this as a way to 'weasle out of my contract' and I am not ashamed to admit it!
    My orange phone has absolutely no reception in my house and cuts out constantly in places where I do manage to get reception. I find their customer services appaling and I find that the costs are higher than other service providers, whilst the costs are something I should have made myself aware of before signing up the other things were certainly unexpected and I will be cancelling the contract as soon as I am able to, had this been sooner than my contract date I would have had a big smile on my face as I would have saved around £20 a month, which at the moment would have been a massive help! Not at all pathetic in my opinion.
    The changes would have affected me as I constantly go over my minutes so I'm not sure whether I fit in your 'lowest of the low' group. Thanks for your input though!


    I have nothing but sympathy for you. My daughter took out an Orange contract last year, and then moved to a flat with asolutely no reception. Her handset has been replaced twice due to the same fault, and Orange customer services response was to sell her an insurance that virtually doubled her monthly outlay. She's now ditched them 6 months earlier than she could have due to this fiasco.

    Skydragon, get over it! It sounds to me like you didn't have the bottle to ring them up, so don't have a go at those who did.
  • millet_2
    millet_2 Posts: 10 Forumite
    Hi there everyone
    Son cancelled last night with orange, after a long wait on the phone then a big debate with the lady on the other end, which finally went to a call back with a manager and he cancelled my sons contract straight away, question is he was in town today looking for a new deal and was told in phones for u that orange will charge him the rest of the contract and for the phone around 2,000 pounds in all, now he asked orange if there would be any charge, and was told no but the man in phones for u said orange were saying that then billing everyone, surley this can't be done? and could they do this especially now they have cancelled the price increase?
    thanks
  • super_dad
    super_dad Posts: 771 Forumite
    nope, it can't be done... as previous.. you have a right to cancel your contract without charge should the terms of the agreement differ from the initial contract that you signed.

    That's why orange put off the price increase... if they could get £2k from each customer then they would have kept the price increase.

    I suspect you just got a phones4u assistant who thought that they may lose their cut if he cancelled... etc
    Hating Hastings Direct!
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