scottish power

smileyt_2

Now I am really worried! I had this e-mail too. It seems they have us over a barrel :mad: You can't leave until 25 August but if you wait until 1 September you'll be penalised for leaving the new capped rates for 2010.

As I understand it, anyone wishing to move to a new supplier now will have to tell SP to move them onto the standard rate and then move to a new supplier.

I think I am going to look at some comparison sites to see what will be the best deal. Then tell SP I don't want to cap until 2010 (this assumes I will find a better deal with another supplier - if I don't I will stay with SP) and switch suppliers. If I wait until the last week in August I should be able to switch without any penalties.

Alternatively, maybe I will spend the winter snuggled up with my dogs under a pile of blankets and cooking on my meths camping stove ......

violetta

geranium72 wrote: »

I have to be honest I will stay put

I was initially with SP and back in 2002 we paid 32 a month for both gas and electric! I switched several times and all that has happened is that my bills went up and I had hassle. I switched back to SP last year - DD has now reduced from 83 to 53 a month and I like the fact I an input readings online whenever I choose and can quickly see where we are

Just my preference

Will you let them put you on the capped one automatically, or will you change to standard direct debit - they don't say if standard direct debit is the online scheme like On Line Energy 4 was. I was wondering if there was a further option with Scottish Power (I too am finding the online inputting of readings etc works smoothly and would like to stay put) such as, say, Online Energy 6/7?? that was cheaper than the standard tariff. I must do some investigating on their site. I saw a Scottish Power tariff called "Scottish Power Fix n Flex." on another thread:

http://forums.moneysavingexpert.com/showthread.html?t=1861363

violetta

smileyt wrote: »

Now I am really worried! I had this e-mail too. It seems they have us over a barrel :mad: You can't leave until 25 August but if you wait until 1 September you'll be penalised for leaving the new capped rates for 2010.

The email said you had until 30th September, not 1st September, so there is some leeway whilst you decide

milliemonster

Well, I must not be an important customer cos I haven't had the email!!!! and my cap finishes on 30th August

robt7893

milliemonster wrote: »

Well, I must not be an important customer cos I haven't had the email!!!! and my cap finishes on 30th August

me neither as i've had no E-Mail

stars_bright

I did not get an email either, I sent them an online message asking what would happen when this tarriff runs out and I was told I would automaticvally be switched to Capped Price Engery 2010, but I cannot find any details of this tariff on their website and it is not showing as an option on any of the price comparison websites. I sednt another messaage a week ago asking them for details of the charges on this new tarriff but they have not replied. I am not impressed and will be switching to EDF. Surely if we ask to switch now, byt the time the switch has gone throu it will be after the 31st August so we should be safe to start now?

mwa

Hello,

Another confused person here! Have spent some time looking at comparison sites this morning and seems that NPower are best tarriff for me, but their customer service ratings are appalling on all of the sites I have used and that puts me off - it's already hard enough switching without their customer service not being up to scratch.

I have found SP ok, I like the online readings and being able to see exactly where I am, I'd like to stay with them if I can. Think I will opt out of the capped scheme as looks like prices might fall slightly later this year and at least that way I'm not tied in.

MWA

robt7893

stars_bright wrote: »

I did not get an email either, I sent them an online message asking what would happen when this tarriff runs out and I was told I would automaticvally be switched to Capped Price Engery 2010, but I cannot find any details of this tariff on their website and it is not showing as an option on any of the price comparison websites. I sednt another messaage a week ago asking them for details of the charges on this new tarriff but they have not replied. I am not impressed and will be switching to EDF. Surely if we ask to switch now, byt the time the switch has gone throu it will be after the 31st August so we should be safe to start now?

I was told over the phone that even if an application was recieved on or before the 25th aug i would be charged £50, when do they apply for the transfer? is it straight away or a few weeks after? i suppose we could arrange with them to hold back the application untill after the 25th like someone earlier suggested, who knows it's knowing what to do for the best.

BigTezza

I'm another SP customer with a deal ending 31/8 and I did get the email last week. To my untrained eye there appear to be 2 contenders as far as SP are concerned. First is the Online Discounted Energy July 2010 tafiff (why don't they use shorter names?!?) and then there's the Capped Price Energy September 2010 tariff. I called SP this morning as there was no indication of the tariff breakdown on their email.

The tariff breakdown of the former is apparently
Gas - first 1143 units @4.069p, 3.296 thereafter
Leccy - 225@ 15.272, then 10.055

for the Capped scheme it's
Gas - 1143 @ 4.195, then 3.398
Leccy - 225 @ 15.745, then 10.367

The comparison sites all seem to mention another SP tariff (Online Energy Saver 6?) but the woman I spoke to at SP today told me they don't do that one anymore.

I've asked around and the common viewpoint is that there might be a small drop or two this year 'perhaps' but the feeling is that prices will rise again next year. It's impossible to say and is one of life's big questions along with "What is the point of Eminem?".

My feeling is that (as I'm not a huge consumer of fuel) I'd rather have the security that the capped scheme would offer and if the prices do fall then I'd be able to take advantage of whatever savings that offers. There seem to be other plans to consider but as a previous post mentioned, the service ratings would put me off.

One niggle is that I can seemlessly drift on to the SP Capped scheme when the current deal ends but I can't arrange to move to the Discounted tariff in advance if I decide that's the one for me. Why won't they let me say "OK, when this deal ends on 31/8 just put me on the Discounted July 2010 tariff."??? As it's all with the same company I find this rather odd but then when it comes to this energy malarkey and trying to compare all the deals around they seem to go out of their way to make it all as nonsensical as possible!!

robt7893

mwa wrote: »

Hello,

Another confused person here! Have spent some time looking at comparison sites this morning and seems that NPower are best tarriff for me, but their customer service ratings are appalling on all of the sites I have used and that puts me off - it's already hard enough switching without their customer service not being up to scratch.

I have found SP ok, I like the online readings and being able to see exactly where I am, I'd like to stay with them if I can. Think I will opt out of the capped scheme as looks like prices might fall slightly later this year and at least that way I'm not tied in.

MWA

i have been thinking exactly the same thing, i was watching Working Lunch the other day and they were saying prices could fall further later this year so i'm reluctant to get tied in to a fixed rate at this present time, maybe further on up the line.