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Talk Talk Warning.

1356

Comments

  • Northern_Rock
    Northern_Rock Posts: 39 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    my posts on their forum not being answered either :(
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    It's very ironic when you consider they were slagging BTs admittedly disgaceful rolling contracts in the press not so long ago.
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    Bumping this so talktalk don't get their wish granted and this thread disappears from view. What a shower...
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    Bumpety bump...
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • Inactive
    Inactive Posts: 14,509 Forumite
    The silence is deafening...
  • Inactive
    Inactive Posts: 14,509 Forumite
    Talk Talk, don't you " talk " anymore?... :rolleyes:
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Guys,

    Sorry for the delay in getting back to you. I've been involved in some meetings over the migration to the new billing system and I have been informed that new tariffs will not incurr a connection fee or a new contract term.

    Cheers
    EmmaL x
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Keys
    Keys Posts: 44 Forumite
    Part of the Furniture Combo Breaker
    We posted this on 6th but am reposting for your advice, please.

    Hi Emma (TalkTalk)
    Emma, thank you for posting to explain things. We haven't had a letter but we have had 3 phone calls in one day. [Over the last 12 days have checked with 2 friends also on TalkTalk and they haven't had letters either - nor have they had phone calls out of the blue]. So can we ignore these changes for the time being, please? Also Martin, in his home phones section writes: "For those on TalkTalk's old version [our edit] Otherwise you'll be automatically swapped over when your current contract ends". Emma, as our 18 month contract won't end for a year can we stay on our existing tarrif until then? Many thanks.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 18 August 2009 at 3:32PM
    TalkTalk_Company_Representative wrote: »
    Hi Guys,

    Sorry for the delay in getting back to you. I've been involved in some meetings over the migration to the new billing system and I have been informed that new tariffs will not incurr a connection fee or a new contract term.

    Cheers
    EmmaL x
    So, they'll just cost your customers more.

    <sarcasm on.That's all right then.</sarcasm>
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    Yes, that is okay. Nothing wrong with increasing prices. Confusion and obfuscation about new minimum terms is silly. But prices change.

    The situation is even sillier with broadband tariffs - there are customers with subsidised costs from the days of dial-up. They have been paying £9.99 for years even when the standard costs are £16-£18. Instead of being pleased about the subsidised bargain they have received for years they start moaning now that they have to pay the market price. And they would not be happy with more gradual annual reviews either.

    There's no pleasing some people.
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