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BG calc of number of higher rate kWh

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  • For now I just want clear data regarding the various tariffs from BG 2007. I want the reference codes. Then , this matter could be easily resolved by cross referencing these codes against the type of tariff ratio thathas been suggested by BG staff I am on.



    If the original Tier 1 Teir 2 ratio can not be supplied ,then I have to ask why not, and on what plausible basis my bill was calculated over the period.

    If it was calculated on any other basis to the Tier ratio suggested , as sold to me in the policy then they will have to explain this inconsitancy.
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler


    If the original Tier 1 Teir 2 ratio can not be supplied ,then I have to ask why not, and on what plausible basis my bill was calculated over the period.

    If it was calculated on any other basis to the Tier ratio suggested , as sold to me in the policy then they will have to explain this inconsitancy.

    It can be supplied, I can supply it!

    Tell me the tariff and prices and I will put a photocopy on this thread.

    You however don't want it, as it will confirm what you already know - you have made groundless accusations and are completely wrong.!

    You just want to bluster!

    P.S.
    Rather strange that the OP on this thread hasn't even been back on line to look at the replies he requested. However you have an identical problem and misunderstanding!
  • Cardew please supply me the tariffs, then I can cross reference it against the information I have been given by BG. At the moment, all I want is the codes for each Tariff for 2007.

    I appreciate the information you have given so far.

    I know you want to help people understand the complexity of their bills, but it's not the complexity or the maths that is the problem for me. What is the problem is the shifting of Teir 2 into Teir 1.

    If there is no agreement. The staff are confused by a bewildering array of data.
    I am not confused by data. I have taken what they state as true and the primary data they have given me does not correlate with the data on the bills for the period of time of the agreement,

    Hence

    There is an agreement which confirms what I have been told then my gas bill needs readjusting in line with that code.

    If there is an agreement which confims what I have been told then BG have been manipulating my tariffs to adjust the bill and increase the amount of money I pay , ie sneaking around the notion of a fixed price.

    I need either ~BG ,or you to supply that code/or clearly show the proportion between tier 1 and 2 , that is if the notion of code and tariff 125/670 is not an invention of the BG staff, and all the tariffs for 2007-2009 fixed price/rate were as you claim.
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Cardew please supply me the tariffs, then I can cross reference it against the information I have been given by BG. At the moment, all I want is the codes for each Tariff for 2007.

    I appreciate the information you have given so far.

    How can I supply you with the tariffs, when you steadfastly refuse to say what tariff you are on?

    Tell me what tariff you are on and I will look it up and let you have chapter and verse of that tariff.

    If you don't know what tariff you are on, then tell me the prices(tier1 tier2 kWh) BG are charging you on your bill and I will tell you what tariff you are on.

    All you need to do is look at a bill and the price per kWh quoted on the bill will be the ex VAT price. Let me have those prices.

    What is difficult about that?

    P.S.
    Even though it is the internet you can get in serious trouble for making such accusations of criminal behaviour against BG on a public forum like this.
  • LOL. This guy is a joker. I think we should all just give up on him.

    I think he is on the essentials tariff. This was originally fixed until 1 April 2009, but then extended until further notice. At some point in June they released the new essentials package, customers that were on the old package had their tariff transferred automatically and from that date forwards on their bill charged the new lower tier thresholds.

    This guy is so adamant to spite the company he will just make his own figures up and throw back any information we give him relating to specific tariffs.. don’t help him unless he scans a copy of the bill. Or PMs a member of staff his CRN so we can just look what tariff he’s on.

    Can I just make sure everyone is clear on one thing..... TWO MEMBERS OF BG STAFF AND THEIR MANAGERS HAVE TOLD HIM THAT THEY CHARGE 670 and 125!!!!!!!!!! .....I wasn’t sure if he had told us that enough times.
    Sunny in Southampton.
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    I think he is on the essentials tariff.
    This guy is so adamant to spite the company he will just make his own figures up and throw back any information we give him relating to specific tariffs.. don’t help him unless he scans a copy of the bill. Or PMs a member of staff his CRN so we can just look what tariff he’s on.


    You may be correct, and that would make sense.

    However he hasn't mentioned the essentials tariff - he states he is not the OP who did mention it -.
  • Cardew thank you for your time and work so far.

    It may not be apparent why I am asking you to do this. But there is a very good reason.

    For domestic consumption, how many different tariffs were there on dual fuel fixed rate fron 2007 onwards? For example was there a 125/670
    and a 250/ 1340 . Or was each proportion tailored to individual customers and there was no firm structure to the allocation of units? Perhaps it was proportional to number of units used?

    All I want to know is , if there were "bands" for each of those, what were the number of Tier one allocations in each band. This has ( for me) nothing to do with the price of the units, simply the number of units allocted to Teir one gas and electric in each band.

    What name/term does BG give to a band/ catagory of Teir allocation?

    This way we can establish a base line to calculate from.

    If BG or yourself has this information please publish it here.


    Tommy thank you for your comments so far. I am curious , why do you believe two British Gas employees would not have the correct data and information to give to a customer upon request? They seemed to know what they were doing, they were polite and consistant in the way they dealt with the questions asked. Are you suggesting they were/ are not able to provide such data and information upon request ?

    Either there are able to , or they are not. Perhaps they are in some circumstances and not in other. Please clarify your position.
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Cardew thank you for your time and work so far.

    It may not be apparent why I am asking you to do this. But there is a very good reason.

    For domestic consumption, how many different tariffs were there on dual fuel fixed rate fron 2007 onwards? For example was there a 125/670
    and a 250/ 1340 . Or was each proportion tailored to individual customers and there was no firm structure to the allocation of units? Perhaps it was proportional to number of units used?

    All I want to know is , if there were "bands" for each of those, what were the number of Tier one allocations in each band. This has ( for me) nothing to do with the price of the units, simply the number of units allocted to Teir one gas and electric in each band.

    What name/term does BG give to a band/ catagory of Teir allocation?

    This way we can establish a base line to calculate from.

    If BG or yourself has this information please publish it here.


    Tommy thank you for your comments so far. I am curious , why do you believe two British Gas employees would not have the correct data and information to give to a customer upon request? They seemed to know what they were doing, they were polite and consistant in the way they dealt with the questions asked. Are you suggesting they were/ are not able to provide such data and information upon request ?

    Either there are able to , or they are not. Perhaps they are in some circumstances and not in other. Please clarify your position.

    I find your attitude tedious.

    You came on this forum with accusations of illegal practice by BG.

    You haven't stated your tariff, stated your kWh prices, even stated the questions that the two BG employees cannot answer.

    You are obviously without any knowledge of tariffs, and appear lacking in common sense.

    I suggest you go and take your conspiracy theories elsewhere as you have made yourself look very stupid on this thread.
  • I tend to agree. This site could prove extremely useful but for the likes of urbanuprising waffling.
  • Perelandra
    Perelandra Posts: 1,060 Forumite
    edited 29 July 2009 at 2:44PM
    I've had a look at all the fixed price tariffs I can find, although I may have missed one-

    As far as I can tell, any contract that is still active sold before Jan 18th 2008 was sold with 1143 tier 1 units.

    From 18th Jan onwards, the tier 1 units dropped to 670/quarter.

    The only exception to this is "Essentials" which carried the 1143 tier 1 units all the way up to the recent relaunch (although at a much lower price per unit).

    As others have said, if you can post the exact name of the tariff you're on, or the unit rates that you're being charged, we can confirm this information absolutely.

    It's also worth noting that the differential between the Tier 1/Tier 2 price per unit is lower on a 1143 tariff than a 670 tariff. So on a 1143 tariff you may be paying for a larger number of tier 1 units, but you're also paying less "extra" per unit- and it works out much the same either way anyway!:rotfl:


    (I work for BG, but don't post here in any official capacity. Anything I post is my own opinion, and any mistakes are my own and not my company's. :)
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