ASDA Misprice

jonboy31

goldilocks wrote:

a few weeks ago i was overcharged on some reduced bananas.went to customer services and they gave me a refund on the money charged(like Tesco),but no £2 card. i queried it, and was told we have stopped giving it now.

If a store isn't following company policy then you need to get in touch with head office, they will sort it out im sure.

John

Chell

kendie wrote:

Last week in Asda when they rang up my bill it came to £266. Both me and the cashier just looked at each other! It should have been around £35.00! When she looked at my bill she said "oh your blueberry muffins have come through at £219". I'd not had any blueberry muffins! Apparently it was a "ghost scan". I didn't actually pay the £266... so I don't suppose I'd qualify for a gift voucher.

I was once charged £65 for Tiger bread in Asda:eek:

lamnicholas

Yup, I've had that too! Bought some reduced custard cakes from ASDA priced 45p. Checkout scanned and came up with £175.06!!!

Que long wait while a supervisor is called to take the item off the bill!!!!

Nightowl

£85 for a pack of doughnuts!!!!!
Have to hand it to Asda though, a couple of years ago I had bought a shampoo and conditoner which was their own make. It made my head itch and I had to stop using it - though I do have sensitive skin so I knew it would be just me not an actual problem with the product. They both said on them however that if you weren't entirely satisfied you could get a full refund.
They had only cost a £1 each but I was so skint a the time I thought it was worth a try. Got an instant £2 refund, but was asked to fill in a form stating the problem with the product. I happily filled in the form chuffed with my £2 and left. A week later I recieved a letter apologising for my problems with the product and £10 gift card!!!
Much better than TESCO when I CHOKED on a PIECE OF PLASTIC I had eaten in one of their pasta salads. I got a refund for the product only on taking it to the store and it was sent to head office for investigation. I got a letter saying it was a FALSE NAIL - gross!!! And a £10 gift card - pathetic! Oh yeah and they don't allow them in the factory so it can't of been their fault! Well I don't wear them!!! Wonder if this defense would have worked if I had died, don't laugh a lot of people do die of choking and I thought I was going to be one of them at the time. AND they didn't take the same batch of product off the shelf when I complained - I know cos I checked.
Gosh, I do feel better for that - I think this site may be therapy!