Amazon Prime Member Fee? Charged £48...

vikingaero

I was going to post a Facepalm pic for kuzz911, but I really can't be bothered.

Pollycat

Kuzz911
you weren't ripped off by Amazon.
In your haste to place your order, you failed to read something that was in front of you that explained the free trial.

You actually have to click a box to get past this explanation.

I suggest you read a few replies on this thread, maybe starting at #370 which actually gives you a screenshot of what would have been in front of you when you (note I said 'you') opted into the free Prime trial.

You (note I said 'you') then failed to cancel before the end of the free trial.
Therefore it became not free.

If you continue to click willy-nilly on options without reading what they say, sooner or later you'll come up against a company who won't be so accommodating as Amazon are at refunding your money.

There is advice on how to get your money back, it is in this thread.
I suggest you start reading the thread backwards i.e. the latest posts first.


You'll then learn:

1. you weren't ripped-off, conned, scammed etc by Amazon
2. how other people have got their money back

~Chameleon~

The fact kuzz911 has jumped straight into this thread and posted such garbage just goes to prove his/her inability to read anything first!

And no, you don't have to push hard to get a refund from Amazon, all you do is click a button on their site. Easy Peasy!! *rollseyes*

MartinPC_2

Receiving my tri-monthly bank statement a taking of £49.00, some 3 mionths ago, from my debit card by Amazon appeared, logging in to Amazon revealed that I had made no such purchase thus clicking 'help' asked that Amazon, by this stage a.k.a. 'The Robbing Baskets', call me.

Straight away they knew what the charge was and immediately offered a refund but this is clearly a scam, I had believed they offered me 'Prime' for being a loyal customer, a loyal customer that had always opted for the economy delivery option, and I had read nothing whereas the Baskets were to scam me for £49.00 and without providing a receipt.

Amazon.co.uk .... I hope you are reading this ... You had my loyalty but now you can go and boil your heads, you fraudulently 'stole' £49.00 from my card, you provided no notification/receipt of your scam, I have lost the 3 months interest whilst you have retained these stolen monies from me!

Having had time to think about this, that I am out of pocket due to you thieving baskets, you can offer me an exgratia payment or I shall go to 'Money Claim Online' and sue you Baskets for the loss of interest my bank inform me of and I recommend to all others to do the same also, their address is:

Amazon.co.uk, Ridgmont, Bedford MK43 0XP

Amazon.co.uk, Ridgmont, Bedford MK43 0XP

ahrimaniac

MartinPC wrote: »

Receiving my tri-monthly bank statement a taking of £49.00, some 3 mionths ago, from my debit card by Amazon appeared, logging in to Amazon revealed that I had made no such purchase thus clicking 'help' asked that Amazon, by this stage a.k.a. 'The Robbing Baskets', call me.

Straight away they knew what the charge was and immediately offered a refund but this is clearly a scam, I had believed they offered me 'Prime' for being a loyal customer, a loyal customer that had always opted for the economy delivery option, and I had read nothing whereas the Baskets were to scam me for £49.00 and without providing a receipt.

Amazon.co.uk .... I hope you are reading this ... You had my loyalty but now you can go and boil your heads, you fraudulently 'stole' £49.00 from my card, you provided no notification/receipt of your scam, I have lost the 3 months interest whilst you have retained these stolen monies from me!

Having had time to think about this, that I am out of pocket due to you thieving baskets, you can offer me an exgratia payment or I shall go to 'Money Claim Online' and sue you Baskets for the loss of interest my bank inform me of and I recommend to all others to do the same also, their address is:

Amazon.co.uk, Ridgmont, Bedford MK43 0XP

Amazon.co.uk, Ridgmont, Bedford MK43 0XP

Dear Amazon

I took out Amazon Prime to get a good deal, and ignored your masses of warnings about payment after a month. Despite you putting it in bright colours, it wasn't enough.

Frankly, if you're not employing a skywriter to post a warning to me, then you're failing as your duty as a company.

Blah blah blah

I. Gnorant.

dreavi

Dear Amazon,

Imagine my surprise when I opened my bank statement (after ten minutes of trying) and after a further ten minutes of deduction I realised that you have charged me £49.

I realised that between clicking on the box confirming that I was happy with this charge and receiving my statement I have suffered complete and total amnesia.

Therefore please refund my money which you took with all rights and put a block on my account as I clearly cannot be trusted.

Yours

Dribbling Mushhead Esq

Pollycat

MartinPC wrote: »

Receiving my tri-monthly bank statement a taking of £49.00, some 3 mionths ago, from my debit card by Amazon appeared, logging in to Amazon revealed that I had made no such purchase thus clicking 'help' asked that Amazon, by this stage a.k.a. 'The Robbing Baskets', call me.

Straight away they knew what the charge was and immediately offered a refund but this is clearly a scam, I had believed they offered me 'Prime' for being a loyal customer, a loyal customer that had always opted for the economy delivery option, and I had read nothing whereas the Baskets were to scam me for £49.00 and without providing a receipt.

Amazon.co.uk .... I hope you are reading this ... You had my loyalty but now you can go and boil your heads, you fraudulently 'stole' £49.00 from my card, you provided no notification/receipt of your scam, I have lost the 3 months interest whilst you have retained these stolen monies from me!

Having had time to think about this, that I am out of pocket due to you thieving baskets, you can offer me an exgratia payment or I shall go to 'Money Claim Online' and sue you Baskets for the loss of interest my bank inform me of and I recommend to all others to do the same also, their address is:
Amazon.co.uk, Ridgmont, Bedford MK43 0XP

Amazon.co.uk, Ridgmont, Bedford MK43 0XP

Oh dear, MartinPC.
You'll maybe have seen the last 2 posts poking fun at you.

The truth is (despite your rant) you are the one person responsible for incurring this £49 charge.

You weren't scammed at all.

In your haste to place your order, you failed to read something that was in front of you that explained the free trial.

You actually have to click a box to get past this explanation.

I suggest you read a few replies on this thread, maybe starting at #370 which actually gives you a screenshot of what would have been in front of you when you (note I said 'you') opted into the free Prime trial.

You (note I said 'you') then failed to cancel before the end of the free trial.
Therefore it became not free.

If you continue to click willy-nilly on options without reading what they say, sooner or later you'll come up against a company who won't be so accommodating as Amazon are at refunding your money.

fannyvart

kuzz911 wrote: »

DID YOU GET RIPPED?:( CONTACT AMAZON FREE 0800 496 1081 & YOU SHOULD GET A REFUND, (Remember to push them hard)! :j

Amazon Prime Delivery is a Total Ripp-off. Using tactics for people to order more items.

Just think about it most (99.9%) items you buy have free delivery. Its not worth it for people who order few times a Month (Unless your Rich) . :A

Im sure 99% people who cant wait for Delivery will not pay £49 & rather wait few days.

Utter nonsense. Take some damn personal responsibilty. Amazon Prime is NOT a scam. Only morons and buffoons who don't bother readings the terms & conditions think it's a scam.

Moral of the story: read the terms and conditions. Pfft

fannyvart

MartinPC wrote: »

Receiving my tri-monthly bank statement a taking of £49.00, some 3 mionths ago, from my debit card by Amazon appeared, logging in to Amazon revealed that I had made no such purchase thus clicking 'help' asked that Amazon, by this stage a.k.a. 'The Robbing Baskets', call me.

Straight away they knew what the charge was and immediately offered a refund but this is clearly a scam, I had believed they offered me 'Prime' for being a loyal customer, a loyal customer that had always opted for the economy delivery option, and I had read nothing whereas the Baskets were to scam me for £49.00 and without providing a receipt.

Amazon.co.uk .... I hope you are reading this ... You had my loyalty but now you can go and boil your heads, you fraudulently 'stole' £49.00 from my card, you provided no notification/receipt of your scam, I have lost the 3 months interest whilst you have retained these stolen monies from me!

Having had time to think about this, that I am out of pocket due to you thieving baskets, you can offer me an exgratia payment or I shall go to 'Money Claim Online' and sue you Baskets for the loss of interest my bank inform me of and I recommend to all others to do the same also, their address is:

Amazon.co.uk, Ridgmont, Bedford MK43 0XP

Amazon.co.uk, Ridgmont, Bedford MK43 0XP

Dear Amazon,

Further to my previous rant, I would like to apologise profusely. Having read some sensible comments by the good people of MSE, I have realised that you are in fact NOT scamming me, and that I have acted like a dingbat, a lickspittle, and a mentally challenged goat.
I failed to read your terms and conditions, and clicked all the boxes on your site when making an order (I like clicking boxes).

Please accept my humblest apologies and a fruit basket courtesy of Mrs MartinPC,

Yours in sorrow

MartinPC

hermione987uk

I don't know how people can get so angry over this and think its a scam. I signed up to prime when they first offered it, I then forgot to cancel the free trial and had the charge (It was clearly explained I would recieve this charge if I didnt cancel). I didnt notice till I logged into the site again 3 months later but there was an easy to find section (and believe me, if I found it it has to be blindingly obvious lol) saying if I hadn't used the service I could have a refund, I clicked a button and got my money back.

no ranting, no chasing them down to get my money back, just a simple click of a button.