Amazon Prime Member Fee? Charged £48...

Pollycat

Tassium wrote: »

The concept of personal opinion is often missing in advice sites I've noticed.

Only Ebay forums are worse!

To do a cut 'n paste from an entire Amazon page complete with colour is perhaps going a but too far?

You had 'your personal opinion' and voiced it.
Other people had their own 'personal opinion' and actually proved you were wrong.

I was actually going to say I didn't think to cut and paste the relevant page was going too far as you obviously thought it was all hidden in the small print but vikingaero said it so much better than I ever could. :T

And it was 'complete with colour' because that's how the page actually looks, I've not changed any of the font colour.

Just goes to show that you have no clue about how obvious Amazon make this offer, doesn't it?
The really importnat bit is in red text - how clueless/stupid do you have to be to miss that?

Why not do a dummy order, get to the point where you try to click on the 'Free 1 day delivery trial offer' and see if you STILL think Amazon's offer is 'misleading'.

williham

Have taken advantage of this offer twice now. Both times I logged in to my account and made sure it wouldn't renew. It was clear the first time and even clearer the second time!

Pollycat

williham wrote: »

Have taken advantage of this offer twice now. Both times I logged in to my account and made sure it wouldn't renew. It was clear the first time and even clearer the second time!

Well, williham, that just shows that you are a sensible, savvy money-saver and don't fall into the categories below:

vikingaero wrote: »

(1) Lazy
(2) Stupid
(3) Negligent

Or have:

Tassium wrote: »

various psychological weaknesses

that means Amazon can exploit those weaknesses for financial gain.

Financial gain?
What? A company making profit?
Whatever next?

emsyb2000

I hold my hands up, am guilty of points 1, 2 and 3 above.
after seeing fee of £48 on my card, against Amazon was very confused as to why this should be , am not that generous when it comes to buying presents you see.

So with a quick google search I have found this discussion. and after a click in a box on the amazon website - I am awaiting a refund. Literally 1 click and they have offered me a refund.

Whats this? a company interested in making profit but also customer satisfaction???!

johnnyboyrebel

fedupconsumer wrote: »

I dont know why amazon dont offer the service on a monthly basis , 6 months or 12 months for those who dont want the service all year round.

How did you guys sign up to it without knowing? It's not hidden at all and is quite clear I would have thought?

If you have signed up to it unwittingly or not, I suggest keeping it. Unlimited next day delivery - as many purchases as you want for one yearly fee. Considering next day postage is probably about £5.00 with them then 10 purchases an it has paid for itself. As Amazon stocks everything under the sun then I made it my one stop shop. :beer:

johnnyboyrebel

Pollycat wrote: »

But it's NOT in the 'small print'.

It's in a whopping big box that pops up if you try to click on:

FREE One-Day Delivery with a free trial of (1 business day)

It says THIS:
Get FREE One-Day Delivery on This Order with Amazon Prime
New members are eligible to receive a Free one-month trial of Amazon Prime - Amazon's exclusive membership program that gives you and up to four of your household family members the benefits of unlimited One-Day Delivery on eligible Amazon.co.uk purchases.
AMAZON PRIME - FAST, FREE, NO-HASSLE DELIVERY Learn more


Place your order before the deadline displayed on the item detail page to get:

• Unlimited FREE One-Day Delivery on over a million eligible items
• Express Delivery (delivery before 1pm) for £4.49 per item
• Evening Delivery for £7.48 per item (London and Birmingham addresses)
• No Minimum Purchase - No need to think about delivery charges when you order

ENJOY IT FOR ONE MONTH - FREE

• The one-month trial is completely free for you to enjoy
• There's no obligation to continue beyond the trial period. You can cancel your membership through Your Account at any time during your Free Trial and you will not be charged the £49.00 annual fee

UPGRADE YOUR ORDER INSTANTLY

• We will upgrade products in your order marked 'Eligible for Amazon Prime delivery rates', to free One-Day Delivery, the moment you sign up

Click the button below to start your one-month Free Trial -- you won't be charged now. If you want to continue after your Free Trial, do nothing. Your benefits will automatically continue and we'll charge your payment method (Visa/Delta/Electron ***-0211) £49.00 for the next year. If you prefer, you can select "do not upgade" in the Manage Your Prime Account section of Your Account and your payment method won't be charged. If you continue, we'll charge your payment method annually thereafter for your full membership unless you select "do not auto renew". You can always request a refund of the most recent charge if your benefits haven't been used in the new term. If we're unable to charge the payment method above for either the first year or an annual renewal, we'll charge another payment method we have on file for you. You can manage your full membership, including payment method and renewal setting through Your Account.

Free Trial is available to new members only. Limit one per household.

By clicking the button below, you acknowledge that you have read and agreed to the Terms and Conditions and the above, and authorise us to charge the payment method above or another available on file.

Turn on 1-click ordering using my default Amazon Prime settings

Upgrade my order and start my Free Trial now


Just how much clearer do you need it to be?
What part of this statement below do people have difficulty understanding?
There's no obligation to continue beyond the trial period. You can cancel your membership through Your Account at any time during your Free Trial and you will not be charged the £49.00 annual fee

Basically, people just can't be arsed to read what's in front of them.

I'm not naive, I can see it's a FREE trial that will cost me money if I don't cancel it sometime during the trial period.
It's not exactly rocket science, is it?
Nor is it 'dubious marketing'.
It's NOT designed to mislead at all.

If people can't read and understand what they are signing up to, they shouldn't be let loose on a computer with credit/debit cards.
Amazon might 'know exactly what they are doing with deals like this offered at the point of sale' but the buyer should make sure he/she knows what they are doing too.

It's called personal accountability.

I can be sympathetic when someone has been genuinely scammed, but not when it's their own fault because they haven't read something that's right in front of their face.

You made me laugh with this post, thank you :rotfl: People's stupidity will never cease to amaze me

johnnyboyrebel

Helix wrote: »

Things have greatly improved since they switched back to using Royal Mail for Super Saver. I just hope they don't try and use someone else again now that the Super Saver limit has gone down to £5

Personally, I would never use Royal Mail for anything due to the terrible service and delivery times we have had in the past. Any Amazon goods I get delivered are always with TNT.

On any site I would always pay over the odds for a courier as oppose to SD with RM (It is SD I am referring to here, not special delivery)

custardy

johnnyboyrebel wrote: »

Personally, I would never use Royal Mail for anything due to the terrible service and delivery times we have had in the past. Any Amazon goods I get delivered are always with TNT.

On any site I would always pay over the odds for a courier as oppose to SD with RM (It is SD I am referring to here, not special delivery)

well thats as clear as mud

johnnyboyrebel

custardy wrote: »

well thats as clear as mud

My opinion is on Standard delivery, not any other service with Royal Mail. Clear enough I would have thought.

johnnyboyrebel

custardy wrote: »

well thats as clear as mud

Looking at your posts then perhaps you work for Royal Mail? Thats fine if you wish to defend it but this is simply my opinion from past experiences with items never arriving only to be found lying around the sorting office weeks later, numerous items "lost in the post" etc.