Amazon Prime Member Fee? Charged £48...

dstone820

:jLog onto amazon.co.uk
Log into your account
Click on account profile(this opens sub-files)
Click on manage prime membership
Click on cancel prime membership
It will ask are you sure?
Click cancel again.
An email will be sent to your inbox.
Providing you have not ordered anything since the billing date you will receive a full refund in 2_3 days.
Hope you found this helpfull.:hello:

Riq

Just googled this "prime membership fee" item I had on my bank statement and happy to see MSE comes up as a result with what I can do about it.

Was taken out yesterday, didn't realise I had to cancel the membership manually but my own fault for not reading. Gave them a quick call, all cancelled and refund being processed.

I like amazon. She was very nice too the lady on the phone.

hardtail

Joanne , just seen this in my statement , didn't know what it was so looked it up on the web and it took me to this site where I saw your post so I registered so I could reply to you .
I'm gonna try emailing them to get my cash back and will let you know how I get on . Any updates on how you get on would be appreciated thanks .

Pollycat

joanne35 wrote: »

thanks for replying i rang them and the money went into my account today!!

will have to be more careful in future lol

hardtail
joanne35 posted that she received her money back a few days after her original post (Oct 2008).

Lots of other people have posted since that they've been refunded so you should be OK.

davey_boy_3

just checked my on line statement. and me too. £49 pounds just gone. I didnt have a clue. i havent ordered anything for ages. thanks for the advise i will speak to Amazon tomorrow. any tips to what i should say

davey_boy_3

brilliant i went on Amazon opened my account and found prime membership account. and it says you can cancel and get a full refund which worked great.
thanks everyone for your advice

pfield_2

Glad I read your post it helped me sort out mine! I found Prime Member fee on my bank statement and it was only by finding your message that I understood what it was. Had no trouble cancelling it on their website so all was well.

v_dunning86*

Hi all, i just realised i had money taken from my account today- going to who... but amazon for this prime member fee, which is a load of crock!! i phoned them straight away and the money is being refunded! companys like them should not be able to get away with scamming innocent people especially at a crucial time like this!! so angry with them and will be lodging a formal complaint against them for this! completely unprofessional and unexeptable!

custardy

v_dunning86* wrote: »

Hi all, i just realised i had money taken from my account today- going to who... but amazon for this prime member fee, which is a load of crock!! i phoned them straight away and the money is being refunded! companys like them should not be able to get away with scamming innocent people especially at a crucial time like this!! so angry with them and will be lodging a formal complaint against them for this! completely unprofessional and unexeptable!

:rolleyes:

maybe when you accepted (or excepted/exepted) those T&C's you would have noticed this?
exactly who are you lodging that formal complaint with? the internet police?

v_dunning86*

custardy wrote: »

:rolleyes:

maybe when you accepted (or excepted/exepted) those T&C's you would have noticed this?
exactly who are you lodging that formal complaint with? the internet police?

Well no actually there was nothing to say that this would happen, and as for the complaint it will be made to the company, as its unfair of them to do this to people!