Caught out by DazzleWhite

kemaro

ok, ive been hit with this aswell, so far ten different companies have taken money from my account to the sum of more than £600, i have informed my bank who say they will do all they can to help, with all the complaints about these companies across the internet and the globe why hasnt something been done about this,

I have transactions on my account from 1) bia168.net......2)PUREWHITE877576724 877-437-0218 US.....
3)healthsmile 8668257477 CY........4)ultifreshwell8669485508 CY......
5)pristinehlth 8666764122 CY........6)Purelywhite.Net 877-863-5697 US.......7)Sup*Worldfit 866-4075590 US...
8)Sup*Smilebright 877-5947850 US.....
9)Waphelpme.Com 866-426-2995 CY....10)PAL88.Net 8778539333 GB


they all seem to be linked in one way or another and all doing the same thing, ive tried finding contact info for them but this is proving to be a task... surely with the complaints its clear these people are running a scam regardless of how they word it, i dont know who to contact to stop what, i have stopped my debit card though but the bank said they may still be able to take money, how is that allowed? this has got to stop, admins if your reading this surely its time this was investigated with some clout to get it stopped and to warn people, i want my money back as i dont know what these payments are for and have recieved nothing to date that would justify more than £600 to be taken...........im getting a headache as all you seem to do is go round and round in circles, but one thing is for sure they are all linked somehow and are definatley designed to rip people off....any help would be greatly appreciated...

competitionscafe

kemaro wrote: »

ok, ive been hit with this aswell, so far ten different companies have taken money from my account to the sum of more than £600, i have informed my bank who say they will do all they can to help, with all the complaints about these companies across the internet and the globe why hasnt something been done about this,

I have transactions on my account from 1) bia168.net......2)PUREWHITE877576724 877-437-0218 US.....
3)healthsmile 8668257477 CY........4)ultifreshwell8669485508 CY......
5)pristinehlth 8666764122 CY........6)Purelywhite.Net 877-863-5697 US.......7)Sup*Worldfit 866-4075590 US...
8)Sup*Smilebright 877-5947850 US.....
9)Waphelpme.Com 866-426-2995 CY....10)PAL88.Net 8778539333 GB

£600 quid!! Yikes! :eek:

ultifreshwell8669485508 CY......
pristinehlth 8666764122 CY........
Sup*Worldfit 866-4075590 US..(worldclubfitness.com) are all linked to Jesse Willms scam company Just Think Media - there is a list of some of the domains they own here:
http://strangelyperfect.tv/6568/dangerous-effectivecleanse-and-scams-too/comment-page-1/#comment-2250

The CY stands for Cyprus as Jesse Willms uses a Cyprus shell company to make the charges on peoples cards:
http://www.scamtimes.com/product-scams/media-dba-farend-services-cyprus-shells/
http://www.wired.com/epicenter/2009/10/whiter-teeth-products-stained-by-dismal-advertising-practices/

There is also more info on the Just Think Media Jesse Willms scam here.

As you discovered, these scammers keep changing the company names and the names the charges are made under, making it difficult to track them down - they do this deliberately of course, these people are nothing more than criminals and fraudsters no matter how much they pretend to be legitimate companies!

There is a huge list of the various names used by the scammers here:
http://killphishing.com/megascam.htm

As to why they get away with it - I dont know either but the best we can do is keep reporting them to the FTC and to the fraud department of the banks /credit card companies and hope that the authorities take action.

competitionscafe

kemaro wrote: »

9)Waphelpme.Com 866-426-2995 CY....10)PAL88.Net 8778539333 GB

Those 2 are both linked with this company name [Granity Entertainment Limited] - they seem to mainly be a payment processor for p0rn sites:
http://www.google.co.uk/search?q=Granity+Entertainment+Ltd&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GB:official&client=firefox-a

There address is:
Granity Entertainment Ltd
Apartment 2, Imidou
Nicosia
Nicosia
1016
CY
Phone: +44.2079001780
http://whois.domaintools.com/granityentertainment.com

waphelpme.com : Granity Entertainment Ltd
(Apartment 2, Imidou, Nicosia, 1016, Cyprus)

However +44 is the country code for the UK, so 207 900 1780 appears to be a UK (London) number - doesn't seem to be working at the moment though?

Your first number also seems to be linked to p0rn sites and another Cyprus address-

Prolast Limited
15 Themistocles Dervis Street
Margarita House, Flat 102
Nicosia
Nicosia
1642
CY
https://ww1.securedatavalidation.com/intpay/terms.html?co_name=Gypsum%20Entertainment%20Ltd&co_owner=BAI168.NET%20877-869-7955

Prolast Ltd has complaints dating back to 2008:
http://www.google.co.uk/#hl=en&q=%22Prolast+Limited%22&meta=&aq=f&oq=%22Prolast+Limited%22&fp=33a9a577caa4e7cb

They also have a UK Ltd co name and address:
GYPSUM ENTERTAINMENT LIMITED
33 LAKESIDE COURT
BRIERLEY HILL
WEST MIDLANDS DY5 3RQ
DY5 3RQ
https://www.ukdata.com/company-credit-reports/GYPSUM-ENTERTAINMENT-LIMITED.html

As all these charges relate back to dazzlewhite / dazzlesmile it seems that either Just Think Media has sold your info to other companies or they are using various Cyprus and UK payment processors and companies, perhaps due to the number of chargebacks and fraud complaints on their US and Canadian merchant accounts??

sooperb

One thing that may help with your bank/card issuer is if you say that you have not received anything for your money, that gives them the grounds for charging back the payments. Personally, even if I had received something I would still say I hadn't, what you get is not worth anything like what they are taking from you. Also if you haven't signed up with the companies that are taking money, protest about that too and make sure that your cc/bank knows it, they aren't allowed to pass on or use your card details for anything else.

These scammers are far too busy it seems to protest or challenge chargebacks. If you have paid and haven't received goods then it's a valid reason to claim your money back and you should challenge your card issuer if they don't do this for you. It also pays to read as much of this thread as you can, there's some good advice on earlier pages

competitionscafe

There is also some info and advice on the everbright smiles scam in this thread:
http://forums.moneysavingexpert.com/showthread.html?t=2163649&page=5


For additional advice/info on chargebacks, see:
http://www.chrismalta.com/scamtip1.asp
http://strangelyperfect.tv/6568/dangerous-effectivecleanse-and-scams-too/
http://whatconsumer.co.uk/visa-debit-chargeback/

As sooperb says failure to deliver goods is grounds for a chargeback as is failure to honour distance selling regulations, making cancellation difficult/impossible (not replying to emails, non-working phone numbers etc)

Spikey007

i spotted this ad while visiting a - one would think reputable - US yellow-pages-type website (local.com) and assumed it was bona fide.
lucky ran a quick search and saved my self from being ripped off.
the moral of the story: don't trust links from so-called reputable sites, they can be scams too.
Thanks for saving me the grief.

ivegotmoregasman

Complaintsboard wrote: »

We have been able to obtain a free phone number for anyone in the UK, although the call centre is not in the UK the advisors seem very helpful:

UK free phone number:

08082389830

Support email address:

[EMAIL="support1@globalcustomersupport.net"]support1@globalcustomersu pport.net[/EMAIL]

We have called the number, and found the following:

Our call was answered in under 10 seconds to a recorded line, then after a brief recorded message, the call was answered by an operator in under 2 minutes!

The policies we were advised of are as follows:

'Free trial' lasts for 15 days and thereafter a charge will be applied as per terms and conditions of subscription;

Any subscription may be cancelled within 30 days from receipt of goods, and a refund of the 'subscription fee' will be given (the $3.95 or whatever for 'postage' is not refunded)

From the time the call is placed for cancellation, a member of the refunds customer support team will make contact by email within 3 working days to confirm refund details;

Once refund is agreed, they advised that within 30 days from this date, payment should credit the designated account - this may seem like an elongated period, however, I would presume they are simply giving conservative estimates, usual timescales are around 7 working days (this may also be relative to the volume of refunds they are expecting to process);

I hope the information we have found is of assistance and would be interested to receive feedback on how any claims were handled, however, before I am again accused of being 'involved' I would like to reiterate I am indeed NOT, and should this information not be of use then please also advise in order that we can research and try and find alternative numbers / email addresses - but please do not take it personally against me as I have simply researched to try and find the best method of communication and have been advised this is it!

Additionally, I can advise that the previous address and DH8 7PW are indeed simply 'registered addresses' provided by a corporate service provider (company administrator) - the actual business and beneficiary are not based there, and have no actual presence at that address.

My wife fell for this scam and ive spent hours trying to sort the mess out. The above info was great,:T I called the number and spoke to a very nice person called Nancy White, she cancelled both orders and gave me the merchant cancellation numbers. I also obtained a FULL refund after explaining we never received the trial goods(thats a small porky but hey who scammed who!) I have had email confirmation, just need to watch the account next month! BTW Capital One were about as much use as a cocolate fire guard, they didnt want to know unless I had the cancellation numbers! It looks like I will be jumping ship once I am happy the scam is dead and buried!
Also the "company" who scammed my wife were Miraculous teeth whitening.com, so be warned they to are scammers.:mad:

competitionscafe

Latest version of this scam (Being heavily advertised on UK local /national newspaper websites) is called Brighter teeth whitening system, promoted via fake news site consumersalert.com and leading via an affiliate link to: trybrighter.com

trybrighter.com is registered to:
3-Media International
121 7th St
Toronto
Ontario
M8V
Canada
[Looks like a residential house?] :
http://maps.google.com/maps?hl=en&client=firefox-a&q=121+7th+St+Toronto&ie=UTF8&hq=&hnear=121+7th+St,+Toronto,+Toronto+Division,+Ontario,+Canada&ei=x0yaS5a5BdS5jAepnZWEDA&ved=0CAoQ8gEwAA&t=h&z=16&iwloc=A&layer=c&cbll=43.60024,-79.505035&panoid=Aft1sn4cTIZ724pPhOWmOg&cbp=12,8.63,,0,5.06
(+44). 01213148458 (Canadian address but this is a Birmingham UK number!)
0121 314 8458
0121 3148458
owner-email: [EMAIL="info@3medianet.com"]info@3medianet.com[/EMAIL]
http://whois.domaintools.com/trybrighter.com

IP Location:
- Noord-holland - Amsterdam - Redbee Internet/fortytwo

Reverse ip:

There are 83 domains hosted on this IP address.
Here are a few of them:

1. 3medianet.com
2. Absolutecleanse.com
3. Acaiberrycontrol.com
4. 80 more...

What can I do with Reverse IP?

Phishing/Scam sites often come in groups. If you find one do a Reverse IP look up to find the other scam sites hosted on the same server as the one you found.




So as you can see it's the same people as previous scams, just a new name
( Brighter Teeth Whitening System)

and uses the same telephone number: 0870 820 0066
and email: [EMAIL="support1@globalcustomersupport.net"]support1@globalcustomersupport.net[/EMAIL]

The website says: If you do not cancel within fourteen (14) days of the date that you enroll in the Program, we will charge the same card you provided at enrollment the one time membership fee of £89.95 ("Membership Fee"). Then, beginning about thirty (30) days after enrollment in membership program we will send you a fresh monthly shipment of the product and charge your card £9.95 ("Monthly Charge") when each supply ships.

The laws of the Cyprus, without regard to its conflict of law principles, will govern these Terms.

So Canadian registrar, UK phone number and Cyprus laws!

The affiliate network promoting the Brighter Teeth Whitening System Scam scam (aka Clean Whites) is:

Copeac (Intermark Media)
135 Crossways Park Drive
Suite 203
Woodbury, NY 11797
USA
Email:
[EMAIL="approvals@copeac.com"]approvals@copeac.com[/EMAIL]
[EMAIL="info@copeac.com"]info@copeac.com[/EMAIL]
[EMAIL="advertisers@copeac.com"]advertisers@copeac.com[/EMAIL]
[EMAIL="info@intermarkmedia.com"]info@intermarkmedia.com[/EMAIL]
Phone: 631-719-1250 (US number)
Nicole Andreas
00 1 (631) 719-1250 ext. 3568
Fax: 631-719-0067
http://www.findaffiliateoffers.com/index.php?function=search&search=+Brighter+&=
http://www.findaffiliateoffers.com/Copeac-5165.html

The same company promoted the Everbright Smiles scam:
http://forums.moneysavingexpert.com/showpost.html?p=30442519&postcount=73

CAROLH_3

Just thought I would check this forum out following my 'situation' last October. I realised the scam pretty much straight away. I had recently lost my mum and was probably not paying enough attention for the usual 'alarm bells'. Like most others found the live chat not very helpful. Had I not gone straight to TSB closed my existing account and immediately opened a new one with them - I'm certain I would have incurred lots of charges. It seems dazzlewhite (or whatever name they're going by 'this week'???) have not been able to take any more of my hard earned dough. Hooray! I know it may seem a bit of a pain to go through the whole scenario of opening/closing my account - but after so much time stressing about what might have happened - it was worth it. Good luck everyone

aaabbb

Durutti wrote: »

They are a clever scam to get you to sign up for loads stuff. I was suspicious when after the payment page another one popped up offering free shipping for a further free trail, but I contacted their live chat page and this is the conversation, (The BBB is the American version of the OFT - Better Business Bureau) excuse the typos.

General Info
Chat start time Jul 17, 2009 10:42:24 AM EST Chat end time Jul 17, 2009 10:56:13 AM EST Duration (actual chatting time) 00:13:48 Operator Fred Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Fred'
Fred: Hello and welcome to DazzleWhite. I'll be your live operator today. May I know, whom am I chatting with?
you: John
Fred: Hi, are you here to place an order?
you: No, I wish to cancel my membership to everything I seem to have been subscribed to when applying for your FREE trial
Fred: Could you please provide me with your full name, email address and postal/zip code, so that I can pull up your details?
you: John
you: # XXXXXXXXX Belfast, Co Anrtim BTXXXX
you: XXXXXX
Fred: Please allow me few moments, while I locate your transaction.
you: I also wish to know why my $1.95 shippiseems to have leaped to $11.90
Fred: You have been charged an extra $9.95 for international shipping.
you: There was no mention of that until I received the email receipt.
you: So I wish to cancel the free trial as well
Fred: Please review the Terms and Conditions which you had indicated that you had read and agreed to before placing your order:
Fred: http www dazzlewhite.com/confirmOrder.php (Can't post links)
Fred: I apologize, but it is clearly stated in our terms & conditions that you will be charged and extra $ 9.95 for intl shipping.
you: I would query the CLEARLY STATES as it is quite small and buried in other terms. So I shall cancel the The entire transaction, thanks
Fred: You have been removed from the auto ship program and you will not be receiving any further shipments. As per the Terms and Conditions you agreed to before placing your order, your card will be charged the discounted rate of $58.76 for the first shipment of Dazzle Whitening teeth after the completion of the trial period.
Fred: Your cancellation # is
Fred: 134041
you: Why would my card be charged $58.76?
you: Or should I say you will not charge my card $58.76
Fred: At the time you placed this order, your details were sent to our shipping department and your order has been processed. We are unable to stop it.
Fred: You will receive the first month supply.
you: Ok and can you stop it if I call my credit card company stop the payment and report your Firm to the Office of fair trading and the BBB
you: your site is deliberately design to hide the fact you are charging much more than $1.95
Fred: We have cancelled your order and you will not receive any shipment from us and your details have been removed from our system.
you: Thank you very much
Fred: Thank you very much for chatting with us today. Please contact us back for any further query. We are always here and happy to assist you.
you: I will make a record of this conversation just in case, you do understand. AND I KNOW ITS NOT YOUR FAULT , PERSONALLY. Best of Luck
Fred: Yes, I can understand.
Fred: Good Bye.
you: Bye

Hi Durrutti,

I am also having the same problem as yourself and many others on this forum as I can see.
I am trying to contact many different numbers but majority of them do not work or either I receive a voice recorded machine. Because I am from Australia and the company is in the U.S. I probably can't get through to anyone due to the difference in time zone. Your method of contacting the live chat room sounded like a really good way of getting through to them. I have searched the net for the website or link to the live chat room but I can't find anything. Do you have the link for this live chat?? If you could help me with this I'd appreciate it alot!