Virgin wines order cancelled?

pamelab21

I receoved the same this morning. But surely if we all received confirmation that the order was going through etc are they within their rights to cancel it? Do they not have to honour it when it was their fault for allowing it in the first place??

Bluey8

Haven't had a cancelled email yet. Wine is supposed to be delivered today but on tracker page it says "being assembled". Not sure what to think, do you think I'll receive it?

Frogling

Bluey8 wrote:

Haven't had a cancelled email yet. Wine is supposed to be delivered today but on tracker page it says "being assembled". Not sure what to think, do you think I'll receive it?

It depends when you placed your order. Apparently any wine orders placed from the 3rd April onwards will be cancelled if you used the codes Alan posted here. If you ordered before then, you should receive your wine. I'm guessing that the odd order might slip through the net though, so cross your fingers and you might get lucky!

Daniel_B

pamelab21 wrote:

But surely if we all received confirmation that the order was going through etc are they within their rights to cancel it? Do they not have to honour it when it was their fault for allowing it in the first place??

Umm no I don't think so....

"We regret to inform you that we are unable to fulfil your recent order for a
bespoke case of wine ordered from our Warehouse Clearance sale as you have
endeavoured to use a promotional voucher. These vouchers carry Terms and
Conditions stating that a minimum spend rule applies which this case fails
to achieve."

Terms and Conditions were breached - end of.

Dan

neosi

:beer: Ordered mine on Sunday around 23:00 and my order is showing today as dispatched, thanks Alan for the originals post.. :beer:

hellomoto

I've got my wine! The wee man just delivered it, they ain't getting it back now! How fast can I drink 12 bottles?!

:beer:

johnnyshuttle

Yeh, I missed out too.. Here's waiting for the next great offer... Will anyone raise a glass to that?

John

grex9101

mine cancelled too

MOCHA

I'm in contact with them because they claim I don't exist even though they've debited my card account with the order value! Watch this space.......

Shez

Ive just checked my order, says it has left the warehouse, but i havent received it as yet, but i havent had an email to say its been cancelled, so fingers crossed. I ordered sunday nite about 8.20.