Sky HD £29, Free Install (Existing Customer)

ukbill69

I dont know if anyone else has tried the optical out, doesnt work on my amstrad box. Sky man come today and guess what brought amstrad box and still didnt work. So I was right on the phone and there coming again. If they dont give me a pace/thompson box im going to scream and get some serious money off.

johng_uk

Don't even know what the optical out is mate!!! lol

ukbill69

johng_uk wrote: »

Don't even know what the optical out is mate!!! lol

Its used to pass digital sound to a AV receiver e.g a 5.1 surround sound system. If look on back of the box on sky plus and hd you will see it there and glows red.

andy1974_2

ukbill69 wrote: »

I dont know if anyone else has tried the optical out, doesnt work on my amstrad box. Sky man come today and guess what brought amstrad box and still didnt work. So I was right on the phone and there coming again. If they dont give me a pace/thompson box im going to scream and get some serious money off.

Theres a prblem with Amstrad boxes ive got an engineer coming tomorrow as the SD picture is shocking.

http://www.avforums.com/forums/sky-hd/1033640-sky-hd-just-installed-unimpressed.html

johng_uk

ukbill69 wrote: »

Its used to pass digital sound to a AV receiver e.g a 5.1 surround sound system. If look on back of the box on sky plus and hd you will see it there and glows red.

Aha - The lack of a surround system in my household explains my lack of knowledge!

Mandles

I got it offered for £49 plus the £9.99 a month when trying to cancel.

edit. Rung back 20 mins later and got sky plus for free plus free installation. Keep ringing back until you get the offer you want.

ukbill69

Getting mine changed hopefully solves the optical problem and I get the new epg.

amanda40

We got the free hd box deal with tesco last week - but when the engineer called to install it - the HDMI lead would not stretch from the box to my tv ( 40 inch) as it was only 1 metre long! Telephoned Sky to complain and was eventually ( after they cut me off then left me hanging on) given a £10 credit to buy a cable - chap told me I could get one in Asda for £7

fran2491

iv just had a go iv been with sky for 9 months and no joy for a sky hd box,the guy told me to ring back closer to the end of contract and he would surely be able to offer me some kind of hd deal so i will be ringing back soon lol:joh edit lol i rang the billing number and it doesnt give the cancellation option every time you ring, you need to do it 3 times to get the option its option 5 then 1.

tifo

i did this, i.e. tell them i'm fed up of new customers getting deals when i've been with them for 12 years continuous.

they only offered a 20% discount on the subsciption, wouldn't even give me a Sky+ or HD box unless i paid the full asking price.

so i cancelled in June. Now they keep writing and asking to call them on how i want my credit back, i guess so they can try and sell me something.