DFW Bank Charges Reclaim Thread

Brassic

You need to send it to :

Barclays Bank PLC
ONE CHURCHILL PLACE
LONDON
E14 5HP


See the thread here -> http://www.consumeractiongroup.co.uk/forum/showthread.php?t=516 (You need to be logged into the site to view it) The link right at the top is to where all the addresses are listed.

HTH

bookworm1363

scottishspendaholic wrote:

Ok - has anyone else been in this position in Scotland with any bank/court and had to go through this protracted process? The one thing the (frankly quite horrible) lady did say to me, was that there is no certainty of getting my money back - !!!!!!? Surely if I win by default, that's the whole point!?? I would have also expected them to help more with the recovery of the money - please - can anyone give me any advice/help/support who has been through this process?

If you click on my sig ang go to CAG, we have 2 incredibly helpful Scots, Robertcx and Scotia, who have been through the Scottish system plenty of time, and I'm sure they'll be able to set your mind at rest.

Tbh, there are plenty of times where even after winning in court you would not get your money, if the defendant has done a runner, has gone bankrupt, etc... And the HM Courts website does say that... In the case of the bank, it would be difficult to imagine this, and I can only imagine that the dragon woman was talking in generalities!

Well done all the same!

bookworm1363

Plutos wrote:

Natwest are being right awkward about getting statements for my bank charges.

I requested statements in the Bank on the 8th of May. They still hadn't got back to me on Saturday, so In rang them to complain. The chap promised that the manager of Natwest Victoria would ring me back on Monday. He never bothered.

I rang them today, and they put me through to a random in the bank who took my details and promised to ring me back. I've decided if they can't get my statements today, I'll tell them to stuff it and drop the DPA requests in the door tomorrow.

Any ideas?

If you request statements by phone, it's not a SAR under DPA. You need to write and you need to enclose £10 payment. (the 40 days does not start until they receive payment) Clearly mark your letter as a SAR, if you're going to drop it at your branch.

lynzpower

can someone just clarify something for me

I have paid the court fee etc, apparently llods are defending. FIne. BUt what happens now, do they have to submit paperwork for the court to defend ? Or what? I dont know when the court date is or anything and the annoyance is that we are mising quite a lot of post here at the mo so i have no idea whats going on. Do I wait for something to happen? Or am I meant to be doing something???

bookworm1363

southernscouser wrote:

Got a letter from the court today saying "an acknowledgement of service of your claim has been filed".

Natwest intend to defend all of this claim! Is this normal? :eek:

Yes.

That buys them an extra 28 days to wonder if there's any way they could make you drop your case... ah no, sorry, lodge a defence. :rolleyes:

Natwest have a tendency to leave till last minute to settle. In my case, they were 1 week away from their defence deadline.

bookworm1363

comicmankev wrote:

It appears you WILL have to return your Allocation questionaires, but the fees for that are still added on to the total they pay out.

And don't forget that you do not have to pay the AQ fee if your claim is under £1500 anyway.

simong6

my letter is being sent today fingers crossed!!

bookworm1363

lynzpower wrote:

can someone just clarify something for me

I have paid the court fee etc, apparently llods are defending. FIne. BUt what happens now, do they have to submit paperwork for the court to defend ? Or what? I dont know when the court date is or anything and the annoyance is that we are mising quite a lot of post here at the mo so i have no idea whats going on. Do I wait for something to happen? Or am I meant to be doing something???

They have now 28 days to submit a defence to the court. When they have, the court will send you a copy of it with the Allocation Questionnaire for you to fill in and return.

southernscouser

bookworm1363 wrote:

Yes.

That buys them an extra 28 days to wonder if there's any way they could make you drop your case... ah no, sorry, lodge a defence. :rolleyes:

Natwest have a tendency to leave till last minute to settle. In my case, they were 1 week away from their defence deadline.

Thanks for that mate. :beer:

But why does a part of me want it to get to the stage where I could send the ballifs in? :rotfl:

DavyM

Result folks. Just received a letter today form BoS. After sending them a summons with a return date of 14th July they gave in and refunded £289 plus£29.47 interest and the £39 court fee. They said they had Acknowledged the claim and informed the court that they would defend the claim. However it would be more cost efficient to pay up. I now have to write to the court to verify that they are settling up to my satisfaction.

They still mutter on about the terms and conditions I agreed to be bound by etc.

A question I need to ask is that while the court thing was going on they continued to add charges to the account. Around £96. Should I ask them to refund that by visiting the bank or letter them, or is there a better way?


PS: I went through the Scottish Court System.