PC Frozen - Help please!

MARTINS_DOLL

-TangleFoot- wrote: »

Suppressing the error message won't solve the problem. If your USB mouse is the cause, you'll need to replace it.

Hiya -TangleFoot- Thank you for coming back to the thread to try and help... :beer:
There isn't a problem with the mouse. The very first problem occured at Christmas, when I plugged in my digital camera to download some pics, which I'd done on many occasions

There was a weird noise coming from the PC as soon as I plugged the connector in. I restarted etc. to find the the 'Power Surge on Hub Port' message.

I posted a thread earlier in the year to get help, and FM loaner helped me to sort it out.
I will need to re read the thread to see if I can sort this problem out I think. The only thing is that loaner has deleted some of his replies to me, so it'll take some time to re read it all.

This second problem occured because my youngest son plugged his iPod in to recharge, that's when the noise appeared again, when I restarted that's when I found that the screen had froze to the initial screen message which I posted on page 1 of this thread.

I know there are lots of posts on this thread now, and can't expect you to read them all!
But that problem appears to be sorted out, and now I'm back to the initial problem with the power surge balloon

If you have a solution, then I will obviously appreciate your help very much.

EDIT: I meant to say that the mouse, keyboard and PC has worked fine, and I've been able to use it to go online until my son plugged his iPod in... :rolleyes:

-TangleFoot-

I offered you a solution about fifty-five posts back. Electrical problems are notoriously difficult to pin down in cases like this; in all likelihood diagnosis and repair would cost you more than straightforward replacement!

MARTINS_DOLL

-TangleFoot- wrote: »

I offered you a solution about fifty-five posts back. Electrical problems are notoriously difficult to pin down in cases like this; in all likelihood diagnosis and repair would cost you more than straightforward replacement!

Yes I recall your post, but the thing is I'd like to save my old PC as I have loads of familt pics stored on it, and to use when I have a laptop problem.

AOL techies always get me to go back to the old PC as passwords etc are stored on there. I don't know why they do it that way but that has happened at least 3 times this year!

Also when my eldest Son comes home I usually let him have use of the laptop, being as he bought it for me for Christmas, and I use the old PC. So I really do want to keep it alive if possible.

-TangleFoot-

Everything 'on' your PC is 'in' your HDD. That's the only part you need to keep.

MARTINS_DOLL

-TangleFoot- wrote: »

Everything 'on' your PC is 'in' your HDD. That's the only part you need to keep.

But if I can't use it, I can't go online to correct any faults...

-TangleFoot-

What makes you think you won't be able to use it?

spankymonkey_2

maybe you should buy a new mouse with the round connector and hopefully the balloon will go away, but you wont be able able to use your usb ports as this is where the error lies

MARTINS_DOLL

-TangleFoot- wrote: »

What makes you think you won't be able to use it?

Because I tried to sign on this afternoon, to copy & paste the message that came up after spanky was trying to help me.

I can't type my AOL password in because of the keyboard not working.

It lights up when I wiggle the mouse & keypad connectors, but dosen't let me use it.

MARTINS_DOLL

spankymonkey wrote: »

maybe you should buy a new mouse with the round connector and hopefully the balloon will go away, but you wont be able able to use your usb ports as this is where the error lies

I only have 1 round connector, so wouldn't be able to use the keyboard when I get it going again.

-TangleFoot-

MARTINS_DOLL wrote: »

I can't type my AOL password in because of the keyboard not working.

That has nothing to do with the contents of your hard disk and everything to do with the interface between the keyboard and your computer. A new computer (or motherboard) with a USB keyboard and USB mouse would sort that out pretty sharpish.

If you got a new motherboard, you would of course have to fit it yourself.