Cento Client Review

antsmack

Hi Milly just got another call from this company same person "floor manager" started talking again then passed me to a "director" he started talking stuff i told him the company has some bad feed back on different web sites he told me MSE recomend other companies and that they were the competition i nearly dropped the phone i could here his egerness in his voice trying to get 599 upfront from me.told him just post the stuff to me and would look over the information he then said he couldn't "got to match address and all that" long story but i wouldn't deal with this llot
very good information on here try it yourself first then try again all the people on here will give you a helping hand
:money:

milly88

Hi Anysmack

Here is my thread on Legal Beagles on the subject which has had well over 20,000 view http://www.legalbeagles.info/forums/showthread.php?t=16630 it will help you understand fully.

Everyday more and more CMC's pop up and some more dissapear.

If you want to reclaim anything that is possible to reclaim it would be a good idea to start to read up on some threads in the sections that apply to you sites such as MSE and Legal Beagles will be able to advise you further. Whats more 100% of any recoverable charges will be yours.

For instance Credit card charges are at present a doddle to recover.

Tuttsi

antsmack wrote: »

Hi Milly just got another call from this company same person "floor manager" started talking again then passed me to a "director" he started talking stuff i told him the company has some bad feed back on different web sites he told me MSE recomend other companies and that they were the competition i nearly dropped the phone i could here his egerness in his voice trying to get 599 upfront from me.told him just post the stuff to me and would look over the information he then said he couldn't "got to match address and all that" long story but i wouldn't deal with this llot
very good information on here try it yourself first then try again all the people on here will give you a helping hand
:money:

wilber345

I was contacted by this company a few days ago an they gave me their website to make a payment securely online but all it is doing is sending an e mail of all my card details to them......................my brother is an IT consultant!! ......................................................................sounds dodgy to me

wilber345

Cento client review

wilber345

Who are they?????????????????????

milly88

wilber345 wrote: »

Who are they?????????????????????

They are a Claims Management Company.

Have you read this thread as there is a lot of information on here?

Please take time to read up on this company on here, Legal Beagles and Google there name where you will find masses of info on them before parting with your money and before giving them your credit card details.

Milly

emma-uk

So my burke of a boyfriend took the call and signed up:mad: After checking the paper work it stated that he had 14 days to cancel via telephone call or email from Jan 25th. Emailed them Sat (12 days) to cancel as per their conditions however he just rung to say they have contacted him and because it was not a working day they won't cancel it w:mad: Is this correct or can I go in all gun blazing later to get my refund?? Please help, I want our £299 back!!!!

milly88

Hi Emma


To me 14 days means 14 days - if they do not include weekends they should say so.

Can you please send back imediately the pack with a letter addressed to Mr Cunliffe by recorded or special delivery and address it to:-
Mr J Cunliffe
Cento Client Review
9 Axis Court
Mallard Way
Llansamlet
Swansea
SA7 0AJ

Please add a cc to the Ministry of Justice, you can get their details from their web site.

Mr Cunliffe is a director and you can tell him that you have changed your mind and that you want a full refund and you phoned within the 14 days and remind him that a copy of the letter is also going to the MOJ.

Cento have their licence due for renewal at the end of March so they will not want to upset the MOJ imho.

Emma, please let me know how you get on and do not take no for an answer.

Milly

emma-uk wrote: »

So my burke of a boyfriend took the call and signed up:mad: After checking the paper work it stated that he had 14 days to cancel via telephone call or email from Jan 25th. Emailed them Sat (12 days) to cancel as per their conditions however he just rung to say they have contacted him and because it was not a working day they won't cancel it w:mad: Is this correct or can I go in all gun blazing later to get my refund?? Please help, I want our £299 back!!!!

emma-uk

milly88 wrote: »

Hi Emma


To me 14 days means 14 days - if they do not include weekends they should say so.

Can you please send back imediately the pack with a letter addressed to Mr Cunliffe by recorded or special delivery and address it to:-
Mr J Cunliffe
Cento Client Review
9 Axis Court
Mallard Way
Llansamlet
Swansea
SA7 0AJ

Please add a cc to the Ministry of Justice, you can get their details from their web site.

Mr Cunliffe is a director and you can tell him that you have changed your mind and that you want a full refund and you phoned within the 14 days and remind him that a copy of the letter is also going to the MOJ.

Cento have their licence due for renewal at the end of March so they will not want to upset the MOJ imho.

Emma, please let me know how you get on and do not take no for an answer.

Milly

Well, we've had one person say one thing and another say something else!! We had an email back saying thanks for lnforming us, refund pack is is on it's way blah blah blah...then my OH gets a call, although we sent the email Saturday and it's clearly date stamped as it was only opened today it falls outside of 14 days - I so could have lost it!!! So if weekends don't count then 14 days is Thursday - No it isnt, today is day 15!!!:mad:This was with one of their Managers. I was also told only a solicitor can claim the money back after stating the reason for cancelling is the fact it could be done for free by ourselves:rotfl:

After I spoke to them on the phone (and informing him I am getting the MJO involved by making them aware of their shoddy 14 day rule!) I wrote back to the girl who sent me the email and she confirmed we will get an refund as we contacted them within 14 days!!!:D

I'll let you know the outcome!

milly88

Hi Emma

Just to say as well to keep everything now in writing, as unless you are recording the phone calls they can deny that they told you that you would get a refund. If you have an email address use that and ask them to confirm to your email address imediately that they are returning the money.

Don't forget Mr J Cunliffe is a Director and he will have the final say. So try tomorrow to get an email from them confirming that the refund is going to happen.

And it is the MOJ not MJO...

All the best Tuttsi