Short Term Challenge

Double_Trouble

shaun40400 wrote: »

not so good on the journey back
but perfect for a coffee on the way in:j:j

That shouldn't be a problem when is your trip?

DTxx

Karmacat

I really hate being poor. I hated being poor and living in a poor area, and I hate it nowadays, when I'm poor and living in a nice area.

Nothing to do with it really. I had a really, really bad phone call with Sky - they're not accepting cancellation without a 30 day notice period, although they stopped it instantaneously last year after a mixup when they moved from credit card invoicing to direct debits; and not only are they going to try to charge me the usual monthly payment, they're also going to try to take another couple of quid - I'm *sure* they have the debit date wrong - they're saying its the 23rd, but its going out tomorrow. I just got a bit overwhelmed at that. They didn't like me yelling "I can't pay that" and they didn't like me crying, when I could listen again, they'd hung up. I've already posted a letter to the complaints department - how interesting that there's no address on their website to write to (easily found, anyway), which I thought was illegal for a registered company.

I'll get straight from the mess I'm in, one fine day. But I'll never forget how shabbily they've treated me, after paying them money for old rope for over ten years. Never.

Wol2

:grouphug::grouphug::grouphug::grouphug::grouphug::grouphug:

Sky are barstewards............and as you've said in an earlier post, customer service these days eveywhere has gone down the pan.......

Although we always talk about baby steps........This debt lark seems like snakes and ladders to me.....

You dun good yesterday girlie......today you hit a snake.....tomorrow is another day and you may land on a ladder....(and if you need Beechie boy to sort anybody's fingers out just let me know....)

Courage ma souer!!.....you WILL get there.....

xxxxx

Karmacat

Thanks Wol. I forgot about that! I'm glad I popped back, I might well be able to sleep now. Thank you...

ZTD

If you think Sky have screwed up a direct debit, phone your bank up and recall it. It's all part of the Direct Debit guarantee. And there's nothing Sky can do about it.

:grouphug:

Double_Trouble

Karmacat wrote: »

I really hate being poor. I hated being poor and living in a poor area, and I hate it nowadays, when I'm poor and living in a nice area.

Nothing to do with it really. I had a really, really bad phone call with Sky - they're not accepting cancellation without a 30 day notice period, although they stopped it instantaneously last year after a mixup when they moved from credit card invoicing to direct debits; and not only are they going to try to charge me the usual monthly payment, they're also going to try to take another couple of quid - I'm *sure* they have the debit date wrong - they're saying its the 23rd, but its going out tomorrow. I just got a bit overwhelmed at that. They didn't like me yelling "I can't pay that" and they didn't like me crying, when I could listen again, they'd hung up. I've already posted a letter to the complaints department - how interesting that there's no address on their website to write to (easily found, anyway), which I thought was illegal for a registered company.

I'll get straight from the mess I'm in, one fine day. But I'll never forget how shabbily they've treated me, after paying them money for old rope for over ten years. Never.

Big hug to you they are barstewards don't let them get you down you are doing well.

I am very impressed with your French I'm glad I didn't have a Spanish mortgage I just pick up enough to get along which is probably why I am a whizz on building terms in Spanish architrave etc. just learn it on a need to know basis:o

Keep your chin up I am sure that ladder is just round the corner

DTxx

shaun40400

morning KC
:grouphug::kisses3:

phone sky up.go to the cancellation dept ,ask for a supervisor,,
explain how you had to deal with a discurtious member of staff yesterday while trying to sort out a problem... and wont to cancel the service,,
he she will waffle on about credits ands free days just ignore and say sorry no
fed up with it,,,i want to cancel,,,
remember you pay in advance for sky,,but you have to catch them 2 weeks before your bill is ready..so either
next month is already paid for so cut off date in 4wks
its due soon so just run out the credit in a few days and watch your account to make sure they dont steel your cash next month..

edit
DT its mon 13th july

Karmacat

Hi folks. Thank you for your support, all of you. I think the reason its so upset me is that I always intended to cancel Sky from this month - they stopped the service quick enough last year or whenever, with the changeover from cc to DD, as I say. The DD was due out today, and it hasn't gone - I thought they'd just stop my service, it was only a courtesy call last night, I didn't dream I'd get the response I did.

ZTD wrote: »

If you think Sky have screwed up a direct debit, phone your bank up and recall it. It's all part of the Direct Debit guarantee. And there's nothing Sky can do about it.:grouphug:

Thanks Z. They haven't screwed it up, but they say that because I cancelled the DD, they're going to send me an invoice, for about £3 more than my normal monthly payment "because thats the way the invoice date works" - thats what sent me over the top in the end, I couldn't hack that.

DT said:

Big hug to you they are barstewards don't let them get you down you are doing well.

I am very impressed with your French I'm glad I didn't have a Spanish mortgage I just pick up enough to get along which is probably why I am a whizz on building terms in Spanish architrave etc. just learn it on a need to know basis:o

Keep your chin up I am sure that ladder is just round the corner

DTxx

Thanks! I try so hard to keep all the juggling going, and when something knocks me really badly like this, it just feels like I've been beaten up, tbh. But I managed to get some proper sleep last night, and I'm going to write another letter to them today - I find, in my trauma yesterday, I only sent 2 of the 3 pages. Good excuse.

The French - well, I did A level, many many moons ago, and I went au pairing one autumn, after my degree - it was a horrible experience, very isolated, but I stayed just long enough to start to dream in French, so although I too learn on a need to know basis - I really like that, btw :rotfl::T I have a really good basis.

Double_Trouble

shaun40400 wrote: »

DT its mon 13th july

Kettle will be on then:D

DTxx

Karmacat

shaun40400 wrote: »

morning KC
:grouphug::kisses3:

Hi Shaun - thank you!

phone sky up.go to the cancellation dept ,ask for a supervisor,,
explain how you had to deal with a discurtious member of staff yesterday while trying to sort out a problem... and wont to cancel the service,,

Unfortunately, thats exactly the phone call I made last night

he she will waffle on about credits ands free days just ignore and say sorry no
fed up with it,,,i want to cancel,,,
remember you pay in advance for sky,,but you have to catch them 2 weeks before your bill is ready..so either
next month is already paid for so cut off date in 4wks
its due soon so just run out the credit in a few days and watch your account to make sure they dont steel your cash next month..

No "free day" waffling was received Its the cut off date in 4 weeks thing thats really upset me in the moment, Shaun - I just got really overwhelmed by how horrible it is to be in debt like this, and whats more to not be making enough money to cover my outgoings. I hate it. Sky were insensitive and jobsworth, but its my own situation thats really, really upset me, I have to say.