ebay buyer is questioning postage price after i have sent the item, help!

supermezzo

What postage service did you state on the listing, OP?

colony

Oh for goodness sake. OP, just admit you are in a hospital bed, disabled or helping needy teenagers and you have to pay for someone to take the item to the post office. Then everyone will get off your back.

As I buyer I would be !!!!ed off with myself for agreeing to a ludicrois (sp?) postage charge and paying for it.

As for fee avoidance, ha! I'm sure the gluttons at eBay won't starve.

StaffsSW

I see our friend Cyril still has his unique and refreshing outlook on what constitutes a scammer...

cyberbob

stevew8975 wrote: »

I see our friend Cyril still has his unique and refreshing outlook on what constitutes a scammer...

Cyril thinks that all buyers are scammers

cyril82

cyberbob wrote: »

Cyril thinks that all buyers are scammers

To correct you on that cyberbob, i think all feedback blackmailers are scammers, and since feedback blackmailing is a scam i don't see how you could disagree, but i have no doubt you will.

Overcharging is wrong sometimes but it's hardly a surprise cost is it? it's not added to the sale price afterwards right? It's there for all to see.
So what is to stop the buyer just not purchasing the item, not paying for it, not waiting quietly for delivery, not then demanding money back without returning the goods, not attempting to gain financially by threatening a neg, and generally not being a SCAMMER???

aqueoushumour01

simple way to avoid this from happening is to increase the starting bid and keep postage costs reasonable. probably get a similar price for it overall and it avoids the hassle of complaints that the postage charge was too high!

StaffsSW

aqueoushumour01 wrote: »

simple way to avoid this from happening is to increase the starting bid and keep postage costs reasonable. probably get a similar price for it overall and it avoids the hassle of complaints that the postage charge was too high!

Now come on - that would be "common sense", but it would also end up costing a whole 15 or 25p in insertion fees, and this being MSE, we can not be seen to condone that, can we? :rolleyes:

No! We must start it low with high postage, otherwise we'll have nothing else to argue about, call buyers stupid/scammers/blackmailers etc, or call sellers rip off merchants/conmen/scammers/clever/naive and call eBay a monopoly /the antichrist/the saviour etc.

cyril82

stevew8975 wrote: »

Now come on - that would be "common sense", but it would also end up costing a whole 15 or 25p in insertion fees, and this being MSE, we can not be seen to condone that, can we? :rolleyes:.

We can of course condone it, what we can't do is control it. What you are doing is quoting an ideology that does not exist, in an ideal world sellers would all have the business acumen to know that price wars only benefit buyers and cost them money, therefore they would all hold tight on a fair and reasonable price and compete on service such as speed of delivery and after sales care instead of competing on price.

We then would not have a market price were some sellers profit margins were so tight they felt the need to inflate postage to make a profit. Unfortunately in the real world this is what happens and that is why threads like these arise.

This thread is not a "how do we avoid this happening" discussion, the answer to that is obvious, it is "what do i do now it's done and i'm being blackmailed" discussion. And scammers should not be excused just because the seller has been naive.

TurkishDelight

cyril82 wrote: »

it does not matter what you charged in p+p or why. It was clearly stated in the listing, right at the top near the picture and right beside the bid/buy it now price, right in the idiot proof, only a blind man could miss it, part of the listing.

Therefore your buyer is a clear scammer. Unfortunately there are people who are allergic to work, usualy scrounge state benefits from tax payers and then see fit to scam said tax payer by abusing the ebay system.

If it was me i would rather stick pins in my eyes than refund this scum bag one pence.

tell the scruffy little scammer you'll take the neg and then update his feedback to warn all others he is a feedback blackmailer, and you will forward his attempted blackmail messages to ebay and report his attempted extortion.

Feedback blackmail is against ebay policy.

Yeah, funny how "ebay policy" seems so great when it's on your side innit Cyril? :rolleyes: It's all the other policies that are facist obviously In this case personally I would say the seller is in the wrong- if it is a item that is easy to misjudge the weight, then maybe the buyer estimated what it would cost as well and then understandably peed off when it cost a fraction of the price.

pnq06

I don't know what the item was that the OP sold but I can say that it has happened to me before when buying a pair of boots- as the buyer I wasn't to know what they weighed so therefore wouldn't know until they arrived if the postage costs were accurate enough
Needless to say that the £7 that I was charged turned out to be £2.90 on the package- The black bag they also came in can't of cost £4 and in their own admission 'they could post quickly as the PO was just across the road'
So yes I did agree to pay the cost at the time but for that cost I would of expected a postal service that would of cost approx that or a part refund!

After all, I sell for a bit of extra cash when I need it and very rarely charge more than an extra 20p for packaging and yet my stars for p&p are 4.8 so surely if my 20p is extortionate then an £8 overcharge is?!?!?

Ps After a polite email I was offered a refund of £4 and pos FB left reflecting this...