Spain- Car Hire prices Gone Crazy

AVOIDDECODEANDRATELOUNGE

AVOID RATELOUNGE.COM - THIS TURNS OUT TO BE DECODE! Ratelounge.com send an email saying that a car is booked, a small fee charge and the balance to pay to the hire car company when you arrive at the airport. Then you find that they have taken the whole amount - not the small fee that is confirmed in the email. They are using valid car hire companies in various countries to make this scam work to their advantage. I asked my car provider to help me get the refund, they tried to no avail and then informed me of 10 of their other customers in the same position!!!! Don't go there!!!! Check their website carefully and you will see it is a tangled web of deceit..I think their employees are even posting on forum sites to make their company look real - BUYER BEWARE!!!!!

aingarth_2

Nordictat2 wrote: »

Do NOT use Decode car hire. We booked with them (2 different bookings) and then a day later they came back and said sorry but they have no cars to supply us with for our holiday. Thankfully...we found another place to supply us with a "used" (2003 model) car and to be honest we don't need a 2008/9 car anyways. I sure as hell was not gonna pay €1000+ for a car hire with the outragous car hire fees that are floating around.

I agree - avoid De-code like the plague. I booked a car for 5th October 2010 in Malaga back in July 2010. The booking was confirmed and the money taken from my credit card on July 7th. Now, just before the holiday, they have e-mailed me to tell me that the booking is CANCELLED. I am unable to contact them on the phone and e-mails and web mails do not receive any responses. So I am the hire cost down and am unable to find out what is happening. The phone is either busy or with a message saying ring back later.
They may well have gone out of business. KEEP CLEAR.