Tesco Misprices Discussion area part 5

biglugs

I once used the self scan, scanned some kids juggling balls and it alerted a staff member to check my age!

I tried using the self-scans TWICE in the big Tesco in Aylesbury and both time I ended up leaving everything on the till and walking out of the store
I think I went too fast and was scanning item 2 when it expected me to still be bagging item 1. The tills immediately say "intervention required" and the most obnoxious snooty member of staff appears and says you're doing it all wrong etc. in the most condescending tone, at which point I tell them to shove their shopping and just leave everything where it is.
I've never had a more frustrating shopping experience than using them bloody tills in Tesco, but it's a brilliant way of getting really wound up when you need to have an argument

*Tony*_2

No not embarrased, I would just say I was scanning this item as the scanner there ::: pointing::: isnt working and act like it was the most natural thing in the world to do. And as I mentioned its my local store and I rarely R+R there as there isnt that much (they are good with general pricing as well as having some different prices to national ones somehow as I mentioned before) so I look like a regular shoopper and not something the CCTV would be following around.

Actually I like playing with fire a little I was just looking for the right button to press to make the fire start

amosworks

Haha you guys (and girls), whatchya like?

Playing with handheld scanners :rolleyes: I respect your spunk lol, maybe the scanner has some kind of trigger underneath? It seems to me that it would be most efficiently used if it were totally one handed so you could manipulate items with your free hand? A handheld scanner requiring 2 hands to work sounds a little strange.

I have yet to have the joy of using self shopping in Tesco but I'm sure I'll manage to break it quite quickly. I like a good argument

Clasics

I've been told that those hand held scanners are set up to spray permanent colour dye when the buttons are pressed in the wrong sequence...



I may be joking

GRFC1972

jo--king wrote:

I once used the self scan, scanned some kids juggling balls and it alerted a staff member to check my age!

Jo--King

If you were in my store scanning kids who were juggling balls I would ask you your age as well!!!!

Only jo--king

spa2k

*Tony* wrote:

I am sure the answer will be No, or you must be joking, or something along those lines ..... but I am going to ask anyway and if the answer needs to be a PM thats fine by me

My really local store, the one where I do all my "proper shopping" isnt an Extra, just a 24hour one but its big enough to have the very occasional R+R opportunity. However it never has working scanners despite having 2 in there. Now in the past I have collared one of the staff with a hand held scanner thingy and asked them to just check a price for me and they do something with it that I cant quite see then scan and tell me the price, but I cant be doing that much more now as I am sure they look at me strange when I ask these days.

Sometime I see a hand held scanner just sat there.... no really, just there on a table as I pass by it ... and I know they are of no use to me as the staff have a password to log in so I wouldnt dream of taking one out of the store, but I would be tempted to pick it up and press whatever the button is to enable me to do a quick scan of the item i have in my hand ... like I did today only I couldnt figure out what to press or do with it :-/ So it has an LCD screen, and I am sure it had Scan POS in the lower half, and something else in the upper half so i pressed my finger to Scan POS and then waved my MP3 player box (has it really gone down to £99 from £149 or is that a misprice) in front of it and nothing happened .... arhhhh, there must be something else I am supposed to press or do to make the damn thing work.

I am sure with 5 or 10 minutes playing with it I can work it out, but staff dont tend to leave them sat around for 5 or 10 mins, we are talking seconds as they walk away to put a label out before they return so I could really do with a dummies description of exactly what menu or button I need to press to make it scan something and tell me the price.

::::::::::checks PMs ::::::::

If you want to know how to use the PDA's, apply for a job with tesco and if your application is successful and the job that you are employed to do has use of a PDA then full training will be given. If your chosen course of action is not the above then leave property alone that does not belong to you.

This reply sounds extremely pompous however, how would you feel if someone came to your place of work and started to play with the systems that you use and that they have absolutely no knowledge of in order to try and gain a financial advantage??

If one of the staff in my department walked off and left their pda unattended at ANY time then they are all too aware of the consequences.

I applaud you tony for saying that you would never consider walking out of the store with a pda however there are many unscrupulous people that would....and at £1100 a throw these machines are not easy to get replaced.

I am quite suprised that the DNA detector and the fingerprint recognition system didnt go into overdrive as soon as you touched the machine....the store defective must have been on a tea break!!

bagand96

*Tony* wrote:

I am sure the answer will be No, or you must be joking, or something along those lines ..... but I am going to ask anyway and if the answer needs to be a PM thats fine by me...

I can only echo what spa2k has said.

The PDA's are infact quite complicated, and run about 10 different programs to do everything from a calculator to full blown stock control. The price check function isn't that simple anyway, its not a case of press a button and it does it, you'd have to be in the right program etc. As far as letting you know how to do it, I don't feel I'm in a position to broadcast on the internet how to use the company computer systems.

Using the PDA aside, by doing what you did, you are asking to be picked up by security and escorted out of the building. The PDAs are Tesco property and the use of them is for staff only. The software they run and functions they have are of course sensitive from a corporate point of view. Ok, it shouldn't have been left lying around, but that is not an invitation for customers to start using them.

If you had been asked to leave the store, I'm sure it would have been reported to this board and the usual "outrageous", "unbeleivable" and "bully boy Tesco's" comments would have followed.

Little_John

Can I use my own PDA in the store?

I just so happen to have the MSE misprice thread as a favorite and cp jackson page so I can chek the lates misprices while in store.

am I allowed to do that? I wonder if I can get a wasp scanner to connect to it I could do my own price checking then

amosworks

lol I was thinking it must be pretty easy to hack Tesco in the store itself, it wouldn't take a very powerful PDA with wireless abilities and Linux to start

spa2k

amosworks wrote:

lol I was thinking it must be pretty easy to hack Tesco in the store itself, it wouldn't take a very powerful PDA with wireless abilities and Linux to start

all i can say is that you would be suprised.....the computer monitoring that happens is beyond belief and the anti-intruder measures ARE in place.....besides which, computer hacking is a criminal offence;)

Little_John wrote:

Can I use my own PDA in the store?

I just so happen to have the MSE misprice thread as a favorite and cp jackson page so I can chek the lates misprices while in store.

am I allowed to do that? I wonder if I can get a wasp scanner to connect to it I could do my own price checking then

You are more than welcome to use your own pda instore....even when connected to a scanner to do your own checking...remember though that the prices listed on the .com website arent always the same as instore prices. There are often internet exclusives etc.