Tesco Misprices Discussion area part 5

TESCO_R+R_RAIDER

CheekyLittleMonkey wrote:

In Cov Cannon Park/Canley store this evening the SEL for this was £49.94 not sure if it was a misprice. HTH will check the Ricoh one also cos OH wants to go to Next, so will pop in.

if the sel says 44 97 the the microwave can be r+r as it will scan higher.
if u need a basic microwave pm for details of a store which has a two sels for the same product..

bassman

leedm33 wrote:

I have had that happen to me once at Tesco Daventry and i have once been asked to write down my name and address.

My last 2 RnR givers required that I leave my name and address....but for £35 a go....they can have my address every day.....and unless you pay on a credit card, then who knows what your name is!!...although they could trace you from your "points card" if they were that way inclined.

Constantine

bassman wrote:

My last 2 RnR givers required that I leave my name and address....but for £35 a go....they can have my address every day.....and unless you pay on a credit card, then who knows what your name is!!...although they could trace you from your "points card" if they were that way inclined.

That does not happen. Stores do not have access to any CC information. CC will not supply such personal details to any third party....I tried once, got nowhere (it was to do with cash back, not a refund).

I think you will find that the reason for taking addresses is to try and keep the CS staff honest - not just refund phantom items. The three other retailers I have worked for all had the same requirement, particulary on larger sums.

Shez

am I the only person whose tesco has the correct prices coming up?
I wrote down some of these and checked them in my store but no luck, they were all correctly marked!

CheekyLittleMonkey

TESCO_R+R_RAIDER wrote:

if the sel says 44 97 the the microwave can be r+r as it will scan higher.
if u need a basic microwave pm for details of a store which has a two sels for the same product..

Erm, I don't know 'how' to send a PM as yet, can't find the place for it????
(Neither can I find how to take off my signature either, as I thought it was nice listed as 'Group Hug', but when u put the cursor over it, its called '3some' making me out to be a right Perv! Any ideas anyone?)

JAMBO

Click on your username in blue in your post above,then you will see the answers.LOL at the signature though,:)

BFG_2

Shez wrote:

am I the only person whose tesco has the correct prices coming up?
I wrote down some of these and checked them in my store but no luck, they were all correctly marked!

Unfortunately for you, some stores are very good at keeping SELs and packs in sync!!!:)Also some of the misprices only happen for a very short period of time - typically on pack price changeover - run-in/run-out.Alternatively some other MSE'er is getting there ahead of you!!Or else someone from the store reads MSE and changes the SEL as soon as they see this?Keep trying.

CheekyLittleMonkey

plumpmouse wrote:

I've joined the club today to.

Tesco chicken, bacon and mushroon pizza

SEL £2.69
Charged £2.98

Full R&R no problem.

Was so excited, how sad is that

Me too Plumpmouse, 34yrs old and felt like a kid in a sweet shop!!

jslancs

Two points:

1) As spa2k says, the price on the computer is the price you would have paid anyway. However, what about when an item reduced for clearance, (like the bread or ready meals), scans at the original price because the barcode was not covered up properly? It's happeed to me twice in the last few weeks. If peope didn't notice the discount, they would have been charged at a price which WAS higher than Tesco intended to charge, unlike most misprices where the price you are charged is what you should have paid anyway. That difference is profit in the pocket of Tesco.

2) When you get an R&R on a valuable electrical item, the latest trend is to try and worm their way out of the warranty. Point out that one's statutory rights are unaffected by the policy, and you get it, but how many people will have simply said 'OK', and when somehting goes wrong, Tesco have been spared the admiistration cost of sending it back? Then again, knowing Tesco, they probably just bill the company...

Outtathaway

brenmcc1 wrote:

i've just been looking at the Tesco Website and it seems you can buy the maltesers and the gateaux on there. The offers are stated but if you add them to your basket no discount is given. Where do you stand after purchasing from there?

With Tesco.com orders, multisavers and such aren't taken off until it is delivered by the driver