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Tesco Misprices Discussion area part 5

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  • leedm33
    leedm33 Posts: 22 Forumite
    SomeBozo wrote:
    When getting R&R's do people have their receipts photocopied by CS like they do in my local Tesco?

    Some Bozo

    I have had that happen to me once at Tesco Daventry and i have once been asked to write down my name and address.
  • Addy
    Addy Posts: 1,896 Forumite
    spa2k wrote:
    ......All i will say is that it is not extra money, the price that you are charged is what you would have been charged

    But....the point is that a buying decision is often based on the price shown on the SEL. If I see something advertised on offer I'll buy it, whereas if it's not on offer I won't. So, no purchase = no profit for Mr Ts and purchase = extra profit. Many people shop this way and don't check their receipts.
    spa2k wrote:
    (addy - i still remember broccoli!!)

    Glad to hear it ;)
  • georgiac
    georgiac Posts: 1,185 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Addy wrote:
    But....the point is that a buying decision is often based on the price shown on the SEL. If I see something advertised on offer I'll buy it, whereas if it's not on offer I won't. So, no purchase = no profit for Mr Ts and purchase = extra profit. Many people shop this way and don't check their receipts.


    I totally agree. I never carry a shopping list. Most of my purchases are based on "special offers." I pick up things I would never normally buy simply because the signs says BOGOF or "Buy 2 for £2" etc etc.

    These are exactly the items that seem to cause Tesco such problems. If I hadn't seen the incorrect SEL I would not have bought the product and therefore Tesco would not have made a sale and therefore they wouldn't have made a profit on the sale.
  • *Tony*_2
    *Tony*_2 Posts: 61 Forumite
    spa2k wrote:
    All i will say is that it is not extra money, the price that you are charged is what you would have been charged (addy - i still remember broccoli!!) regardless of the little white or yellow label attached to the shelf that someone has not changed to represent the correct price as programmed into the till system.

    spa2k, I appreciate your posts, in general they are very helpful.

    Occasionally you might not be quite as right as you think though, lamb with rosemary in foil, stickered at 3.99 and charged by the computer at 4.98 .... surely the stickered price must be the correct one as it was printed by the manufacturer / packager at that price. 2 days ago I got some gammon steaks, reduced from 9.65/kg to 8.65kg and the price offer expires on 13/06... I bought on the 12/06 and the higher price was charged .... neither of those examples are incorrect SELs, they are correct prices but the computer had the wrong price inserted in the case of the lamb and the incorrect stock was on display in the case of the gammon .... but both of them result in Tesco as a company recieving more money for the product than they should have done, and in that case the OP's comment of it being extra profit does make sense.
  • I'll have a look later (didn't get chance to go last night as the database went down at work and I had to stay and fix it) :(

    Will keep you posted. (but will prob be bk here to update u abt 9:30pm) :hello:


    In Cov Cannon Park/Canley store this evening the SEL for this was £49.94 not sure if it was a misprice. :confused: HTH will check the Ricoh one also cos OH wants to go to Next, so will pop in.
  • kiddy_guy
    kiddy_guy Posts: 987 Forumite
    Part of the Furniture 500 Posts
    In Cov Cannon Park/Canley store this evening the SEL for this was £49.94 not sure if it was a misprice. :confused: HTH will check the Ricoh one also cos OH wants to go to Next, so will pop in.

    Cheers for that.

    Just going back to the earlier comments by Spak2 on Tesco not making extra money from overcharging. I used to work for a supplier for Tesco's so I can assure you that you are 100% wrong I'm afraid. You wouldn't have paid that price - there is massive mark up and all the special offers costs are born by the suppliers not Tesco.
  • nannaC wrote:
    Thanks Ben my sentiments exactly. I was on the receiving end of a really nasty CS and Duty Manager some months ago and I am not a wimp and can stand my ground [I worked in senior managment] but they the most obnoxious people it has ever been my misfortune to come accross frightingly they were the public face of the No1 supermarket as in Hi I'm here happy to help you. Have refused point blank to return to that store since.

    But that is what they want , to stop you getting refunds and they keep their sales up . I too have come across some very ' silly people' (being polite now) but it won't stop me reminding them of their Price Promise. I think you should ignore their bullyboy tactics and go back to that store.
  • apps_2
    apps_2 Posts: 17 Forumite
    well done to cheekylittlemonkey and her OH. Finally had the courage to join the R&R club....watch out it's addictive!!
  • brenmcc1
    brenmcc1 Posts: 194 Forumite
    i've just been looking at the Tesco Website and it seems you can buy the maltesers and the gateaux on there. The offers are stated but if you add them to your basket no discount is given. Where do you stand after purchasing from there?
  • ben500
    ben500 Posts: 23,192 Forumite
    brenmcc1 wrote:
    i've just been looking at the Tesco Website and it seems you can buy the maltesers and the gateaux on there. The offers are stated but if you add them to your basket no discount is given. Where do you stand after purchasing from there?

    You've got yourself a couple of full priced products for full price as r&r does not apply to Tesco.com so best left where they are really and go get some free ones from your local store!
    Four guns yet only one trigger prepare for a volley.


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