DVD Free P&P Seller Adding Postage After Auction End

greeneye

Just a quickie, what's the deal with free P&P in the DVD category these days are sellers getting reduced FVF's or better exposure if they offer free postage? Just had a seller add a postage charge in the seller discount/charges box after I won a DVD with free P&P (there is a vague reference in his terms and conditions that he will do this after the auction has finished). Just wondering if he's being genuinely naive or trying to play the system?

Hintza

Sounds like an idiot, he is trying to overide EBays T&C's with his own. I imagine he will be negged out the door very quickly.

StaffsSW

greeneye wrote: »

Just a quickie, what's the deal with free P&P in the DVD category these days are sellers getting reduced FVF's or better exposure if they offer free postage?

Yes, and Yes, but it is a mandatory policy anyway.

Refuse to pay the extra - you may well be able to amend the invoice at your end to remove the extra charge, depending on the invoice settings the seller has chosen.

If you can't amend it, refuse to pay. Start a seller non-performance report - http://pages.ebay.co.uk/help/policies/seller-non-performance.html - and if they have the cheek to start an unpaid item dispute, you must respond to it and specifically state the extra charges and that is why you refuse to pay.

Then neg their donkey.

soolin

I agree with the above, pay the item cost and refuse to pay the additional postage charge. The seller may well even realise he's being TSFE and might not even push for the extra once he realises he has a buyer who understands the rules.

If he insists on the extra then I would have no problem in negging him and reporting him to ebay.

I'm not going to get a tin hat ready for all the whiney posts about how ebay 'force' poor sellers to break the rules and how we should all go to ebid instead.

cyril82

ebay now force sellers to offer free postage on dvd's so i've no doubt other sellers will be doing this in the dvd catagory too. To be fair to him if he stated he would add this charge in the listing then you can't realy complain too much as when you bid/buy on ebay it means you have read and agree to the sellers terms and conditions.

It might be against ebay policy to do this but if you bought the item with the intention of exploiting this fact to get the item cheaper then you're just abusing the system as much as he is in my opinion...

i mean, if he wont agree to drop the charge what are you going to do? neg him i suspect, for adding a charge he told you would be added in listing, sorry but i think negative feedback should be reserved for scammers, fraudsters and generally more serious issues such as non delivery, not expecting you to obide by the terms and conditions you agreed to when bidding.

cyril82

soolin wrote: »

If he insists on the extra then I would have no problem in negging him and reporting him to ebay..

Soolin, negative feedback is there to warn others of fraudsters and scammers, not as a threat to be used when sellers won't give in to your demands.

What your advising is nothing to do with reporting rule breaks it is simply a "how to" guide on feedback blackmail.

Here is an idea, if you see a seller who say's he will add a charge after the auction ends for postage in the dvd catagory, why not do one of the following, (a) Just don't bid/buy the item and find another seller who isn't adding the charge, or (b) don't buy the item and report the listing to ebay, if it bothers you so much that ebay might lose some fees, or (c) point out to the seller before bidding that you beleive this practise to be against ebay policy and would buy if he agreed not to add the charge?

in my opinion that is better advise than telling people to buy then demand the charge is dropped with the threat of a neg.

soolin wrote: »

I'm not going to get a tin hat ready for all the whiney posts about how ebay 'force' poor sellers to break the rules and how we should all go to ebid instead.

You can call it "whiney" i just think alot of the advise on this board is biased towards ebay and takes no consideration of the fact that sellers state all costs in the listing, so if someone buys how can they complain about the cost? who made them bid if they were unhappy with the price?

Bidding and/or paying for an item with the intention of demanding money off, no matter what your reason, with the threat of a neg is a scam, therefore if you do it you are a feedback blackmailer and a scammer.

If you advise people to do this you are advising them to scam people.

cyberbob

cyril82 wrote: »

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if he wont agree to drop the charge what are you going to do? neg him i suspect, for adding a charge he told you would be added in listing, sorry but i think negative feedback should be reserved for scammers, fraudsters

He is a scammer as he is trying to gain money against ebay listing policy now thats scamming in my book. He should have added postage to the start price as other sellers do.

greeneye

As I said his T&C's are vague and seem to be a template he uses on all his auctions (he mentions altering the invoice but seemingly with regards combined postage) , he doesn't usually sell in the DVD category so probably an oversight (100% feedback 2000 sales) anyway he still wants the not unreasonable postage charge. But I'll pass (on principle) and just by another one and do the above if he files a non payer.
BTW steve think it was you who gave a heads up on the 99p/free postage DVD search thanks for that I've managed to fill a shelf in my front room with cheap (but desirable) dvd's in the last month

cyril82

cyberbob wrote: »

He is a scammer as he is trying to gain money against ebay listing policy now thats scamming in my book. He should have added postage to the start price as other sellers do.

I disagree, he is stating openly that he will do this, and other sellers ignore ebay policy all the time, noteably Dell refused to accept paypal on their listings despite ebay making it a condition of selling in the "high risk" electronics catagory, but did ebay suspend them and pull their listings? no because it's one rule for the smaller independants and another for the big corporations, the issue is between him and ebay. If you disagree with fee avoidance then why not report him and leave it at that?

When you exploit the situation for personal gain, thats when you cross the line into scammersville....just my opinion.

StaffsSW

cyril82 wrote: »

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When you exploit the situation for personal gain, thats when you cross the line into scammersville....just my opinion.

Personal gain - such as surcharging after the listing ends?

The seller the OP is mentioning is blatantly rule breaking and deceiving buyers - buyers who could potentially be spending money with ME in the future.
If some scutter wants to rip them off, or give them an "unsatisfactory ebay experience", then they will be less likely to spend money with me in the future.

eBay is better off without these types of sellers.

The T&C's are set by eBay, NOT the seller. Quite a few people seem to be unaware of this, then whinge and whine when they get stung for non-compliance or selelr non-performance. Again, ebay is better off without these types.

cyril82 wrote: »

I disagree, he is stating openly that he will do this, and other sellers ignore ebay policy all the time, noteably Dell refused to accept paypal on their listings despite ebay making it a condition of selling in the "high risk" electronics catagory.

Lots of sellers say they are not responsible for items lost in the post, but that does not make it right does it?

Also with the Dell (and also Canon) issue, if you had done your research on that properly, you would know why they did not have to accept paypal, but I doubt if I explained, that you would understand.

StaffsSW

cyril82 wrote: »

Soolin, negative feedback is there to warn others of fraudsters and scammers, not as a threat to be used when sellers won't give in to your demands.

It can also be used as a warning for other buyers to heed.

You really do have an awful lot to learn about eBay? It's rather obvious that you have not been using it long, and do not understand how it all works.

Also - is it half term already?!