Free BT installation deal discussion

grand_march_aida

I did ask for paperless billing when calling but the lady said I had to sort that online. I don't know where I can arrange this as the paperwork doesn't say :rolleyes:

koenig

grand_march_aida wrote: »

I did ask for paperless billing when calling but the lady said I had to sort that online. I don't know where I can arrange this as the paperwork doesn't say :rolleyes:

Maybe the BT site, try this:

http://www.bt.com/appsyouraccount/public/index.do?siteArea=con.mya&common_selectedPrimaryNavIndex=3

fairy2

How would I get this free connection deal now then? When I phone BT on their free phone number they don't seem to know anything about it. Thanks

BT_company_representative

Hi grand_march_aida. I have sent you a PM

Rodney

JustPassingBy

BT_company_representative wrote: »

Hi grand_march_aida. I have sent you a PM

The request was made in public; why couldn't the response use the same channel?

annie-c

nadnerb wrote: »

I've just moved into a new flat and there is a BT line in the lounge. I plugged in a phone and there's a dial tone.

Would I still have to pay £122.50 for this line to be activated? (assuming this offer didn't exist of course)

I ask because I just went through the online order process for the Evening + Weekend deal and there was never a mention of connection charges etc. I don't want to then have a £122.50 charge slapped on my first bill.

I started on the online process for evening/weekend calls today (before I saw this offer). It did say somewhere that if for any reason they are unable to offer free standard connection (eg if the line has previously been disconnected or there is a damaged socket) then they will call you before procesisng your order. So there should be no surprises.

If you can get the free connectionin the usual online process then do it that way, as you can get free evening & wekend calls for the same price as free weekend calls only

I needed a fresh line to be installed as mine had previously been disconnected. I managed to get the free connection but the condition was an 18 month contract and the deal was free weekend (not evening) calls only on the lowest price plan.

fairy2How would I get this free connection deal now then? When I phone BT on their free phone number they don't seem to know anything about it. Thanks

See the page that is linked from the first message in this thread. I used that number and asked for the free line connection offer and had no problems

fairy2

fairy2 wrote: »

How would I get this free connection deal now then? When I phone BT on their free phone number they don't seem to know anything about it. Thanks

Please can someonne answer as I would like to start this process asap. Thank you

fairy2

Sorry I am getting really confused now. Has this offer officially been extended now and I can't find the link on the first page. Thanks

pete_

Just had my line connected under this offer and had my first bill already.

I was under the impression that the Unlimited Evening and Weekend Calls package was 'FREE', however I am being charged £15.45 per month including line rental?

Is this correct?

Thanks

utilitybroker

pete_ wrote: »

Just had my line connected under this offer and had my first bill already.

I was under the impression that the Unlimited Evening and Weekend Calls package was 'FREE', however I am being charged £15.45 per month including line rental?

Is this correct?

Thanks

"Calling Plan monthly charges, including line rental, associated with this offer are:

Unlimited Evening & Weekend Plan £14.20* Inc. VAT"

If you add paper billing that comes to £15.45


http://www.serviceview.bt.com/list/public/current/Notice09_boo/2-FrameworkImpl337855.htm

You cant combine the deal with any other special offer.