The Perfume Emporium have stolen my money

dylan1273

Thankyou honest friend have done this and have sent a link to this thread, no doubt Mr Collings is or has already read this thread! p.s iam hopefully off to Watford police station tonight with all the email correspondance will update you to as how i got on.

dylan1273

i dont bloody believe it read this review done on 11th of june !!! are they taking the p*i*s*s ?!!!!? http://www.ciao.co.uk/Theperfumeemporium_co_uk__Review_5765997

Honestfriend

Well, be fair, he must have a few friends! He may even have them fooled!

Biggirlsblouse

HonestFriend and everyone else still trying to get their money back....
I emailed RapidSwitch who, after I escalated my complaint to an official complaint (the first email was sent directly to Chris who sent a curt message back: A refund was requested on the 15th August and current law states we must refund within 30 days. Chris) sent this response to Chris:
"Supply of Goods & Services Act 1982 states you should supply the refund immediately on request. I am sorry but this takes priority over the Distance Selling Regulations."
Chris then responded (phew!) with this:
"A cheque will be posted out tomorrow. Chris"
I am not holding my breath to be honest but it appears that RapidSwitch are switched on (ha!) to the trading laws and hopefully will do a bit more good than the OFT or any other route that we all seem to have tried. Interesting that he's sending cheques now, instead of refunding our cards. Makes me wonder if he has problems with his online credit card facility?
Anyway, I'll let you know when and if I get the cheque!
Edit: what I would add is to everyone still trying to get their cash back, DO email RapidSwitch, they are very fast are responding and if enough of us complain, they must shut him down.

Honestfriend

I HAVE got my money back Biggirlsblouse. That is why I wrote the posting on 31 August entitled "This is how you definitely get your money back" - I wanted to help others.

Companies that provide servers are very nervous about complaints as there have been cases of people sueing them if unacceptable activities take place on the websites hosted by them. Rapidswitch seem to be taking a zero tolerance approach - for which they must be applauded.

I should add, if you are going down the Rapidswitch route, the ticket closes if there has been nothing added within three days so make sure you add something after a day or so.

I feel sorry for Rapidswitch as they obviously get revenue from providing servers to TPE and Sentry Hostings but they did not realise what a lot of agro this man brings with him. He really should not be allowed any internet presence at all.

Biggirlsblouse

HI, sorry HonestFriend, didn't mean to offend you by not reading all the posts thoroughly, there's so many people that have been scammed by Chris and you start seeing red after a while!
On you advice, I have sent an email back via RapidSwitch asking Chris to send the cheque via Registered Post and to let me have the number, as you state, this keeps the enquiry going until the cheque has been received and banked.
Thanks HonestFriend, it doesn seem that RapidSwitch are particularly twitchy about this guy as they responded almost instantly. And if they pull the plug on Chris, surely he can't have that many options left?

dylan1273

Thanks honestfriend, have gone down your route and will keep adding to the ticket untill i see a refund, a cheque has supposed to have been posted so i will wait and see.

Biggirlsblouse

Ticker Update from RapidHost:
The client concerned has indicated that they have resolved the cause of your abuse ticket. Please review their response. If you are happy with the resolution, you should close the ticket. If you have questions/comments for the client concerned, we will relay these directly to them. If you feel that they have not/will not resolve the problem satisfactorily, you can escalate the ticket and it will be reviewed by a member of the RapidSwitch abuse team. Use the link above to process this ticket. If you do not respond to this ticket, it will be closed in 3 days. Client Response Follows:

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The Perfume Emporium is no longer hosted with Sentry Hosting. Please direct your concerns to {unable to post link as I'm still a newbie but it's the perfumeemporium website link}

Biggirlsblouse

He is now with:
HostGator, a US company.
I have reported him in the same manner as advised by HonestFriend:
security@hostgator.com
IP 174.120.119.217
I think this data is all correct. I suggest everyone else emails HostGator as well although I'm not sure if they are governed by the same laws as they are a US company.

JOHNSTONE1

I am now also at this stage with Rapidhost, my latest reply says the cheque has been sent out today though we all know thats a load of rubbish!

Honset Friend how did you recieve your refund by cheque?